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GB/T 42928-2023: Specification for good practice of reverse logistics service
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| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 42928-2023 | English | 189 |
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Specification for good practice of reverse logistics service
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GB/T 42928-2023
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Basic data | Standard ID | GB/T 42928-2023 (GB/T42928-2023) | | Description (Translated English) | Specification for good practice of reverse logistics service | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A16 | | Classification of International Standard | 03.080 | | Word Count Estimation | 10,122 | | Date of Issue | 2023-08-06 | | Date of Implementation | 2023-08-06 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 42928-2023: Specification for good practice of reverse logistics service---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 03.080
CCSA16
National Standards of People's Republic of China
Code of Good Practice for Reverse Logistics Services
Published on 2023-08-06
2023-08-06 Implementation
State Administration for Market Regulation
Released by the National Standardization Administration Committee
Foreword
This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1.Structure and Drafting Rules of Standardization Documents"
Drafting.
Please note that some content in this document may be subject to patents. The publisher of this document assumes no responsibility for identifying patents.
This document is proposed and coordinated by the National Logistics Standardization Technical Committee (SAC/TC269).
This document was drafted by. Shanghai Quality Association User Evaluation Center, Shenzhen Institute of Standards and Technology, Shanghai Second Polytechnic University, Sinopharm
Pharmaceutical Logistics Co., Ltd., Materials Energy Saving Center.
The main drafters of this document. Gao Feng, Zhuang Wei, Li Yuanhong, Hao Hao, Zhang Xujie, Yi Xiaoshan, Xu Ping, Lin Huidan, Zhao Jieyu, Cui Dandan.
Code of Good Practice for Reverse Logistics Services
1 Scope
This document establishes the general principles for good behavior in reverse logistics services and stipulates service guarantees, service operations, inspection, testing and judgment processing, standards
knowledge, information management and traceability, risk prevention and emergency management, as well as evaluation and improvement requirements.
This document applies to reverse logistics service activities.
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, the dated quotations
For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to
this document.
GB/T 19001 Quality Management System Requirements
GB/T 22080 Information technology security technology information security management system requirements
GB/T 24001 Environmental Management System Requirements and Usage Guidelines
GB/T 24359-2021 Third-party logistics service quality and evaluation
GB/T 40480-2021 Logistics traceability information management requirements
GB/T 45001 Occupational health and safety management system requirements and usage guidelines
SB/T 10977-2013 Warehousing Operation Specifications
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
According to customer needs, in order to restore the value of items and achieve their recycling or reasonable disposal, raw materials, parts, work-in-progress and finished products
Logistics activities in which products flow backward from downstream nodes to upstream nodes in the supply chain, or are collected at designated locations through specific channels or methods.
[Source. GB/T 42501-2023,3.1]
3.2
returned goods returned goods
Goods that flow backward from downstream nodes to upstream nodes in the supply chain due to returns, exchanges, recycling, etc.
[Source. GB/T 42501-2023,3.2]
4 General principles
4.1 Standardization
It is advisable to establish procedures and clarify service requirements for the entire reverse logistics service process based on customer needs.
4.2 Informatization
The Internet and information technology should be used to collect, process, share and display data on the entire reverse logistics service process and returned goods to achieve
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