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GB/T 35560-2025: Tourism services for elderly tourist specification - Tourist attraction
Status: Valid GB/T 35560: Evolution and historical versions
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 35560-2025 | English | 279 |
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Tourism services for elderly tourist specification - Tourist attraction
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GB/T 35560-2025
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| GB/T 35560-2017 | English | 199 |
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Tourism services for elderly tourist specification -- Tourist attraction
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GB/T 35560-2017
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PDF similar to GB/T 35560-2025
Basic data | Standard ID | GB/T 35560-2025 (GB/T35560-2025) | | Description (Translated English) | Tourism services for elderly tourist specification - Tourist attraction | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A16 | | Classification of International Standard | 03.080 | | Word Count Estimation | 14,111 | | Date of Issue | 2025-02-28 | | Date of Implementation | 2025-02-28 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 35560-2025: Tourism services for elderly tourist specification - Tourist attraction---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Tourism services for elderly tourist specification - Tourist attraction
Elderly Tourism Service Standards Scenic Spots
ICS 03.080
CCS A 16
National Standard of the People's Republic of China
Replace GB/T 35560-2017
Released on 2025-02-28
2025-02-28 Implementation
State Administration for Market Regulation
The National Standardization Administration issued
Table of Contents
Preface ...
1 Scope ...
2 Normative referenced documents ...
3 Terms and Definitions ...
4 Basic requirements ...
4.1 Security ...
4.2 Priority ...
4.3 Convenience ...
8 Service Evaluation and Improvement ...
References ...
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1.Structure and drafting rules for standardization documents"
Drafting is required.
This document replaces GB/T 35560-2017 "Standards for Tourist Services for the Elderly" and is different from GB/T 35560-2017 except for the conclusion.
In addition to structural adjustments and editorial changes, the main technical changes are as follows.
The wording of the definition of the term “scenic spot” has been changed (see 3.2, 3.2 of the.2017 edition); -
Added requirements for aging-friendly facilities and equipment (see 4.3); -
Added the requirement that scenic spot service personnel respect and understand the special needs of elderly tourists (see 5.2.1);
Added the requirements for the setting of descending ramps and the anti-skid measures for sharp bends and steep slopes (see 6.2.2);
Changed the requirements for rest facilities (see 6.3, 5.3.3 of the.2017 edition); -
Changed the requirements for sanitary facilities (see 6.4, 5.3.4 of the.2017 edition); -
Added requirements related to the digital inclusion of smart tourism facilities and equipment (see 6.6.1); -
Added the requirement to retain the traditional appointment method (see 7.1.2); -
Added the requirement to allow others to make reservations on your behalf (see 7.1.3);-
Added requirements to reserve a spot without a reservation or purchase tickets on the spot (see 7.1.4); -
Added requirement for ticket windows to retain cash ticket sales (see 7.2.3); -
Added requirements for ease of operation of electronic access control systems and verification facilities (see 7.2.5); -
Added the requirement to provide manual assistance (see 7.2.6); -
Changed the requirements for information services (see 7.4, see 5.4 of the.2017 edition). -
Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.
This document is proposed and coordinated by the National Service Standardization Technical Committee (SAC/TC 264).
This document was drafted by. China National Institute of Standardization, Shanxi University, Emeishan Scenic Area Management Committee, China Urban Planning and Design Institute
Design Institute, Changzhou Inspection and Testing Standards and Certification Institute, Anji Heye Health Museum, Zhejiang Huading International Travel Agency Co., Ltd., Taizhou
Municipal Market Supervision and Administration Bureau, China Tourism Academy (Data Center of the Ministry of Culture and Tourism), Zhejiang Hengdian World Studios Co., Ltd., Xiangning County Cloud
Qiushan Tourism Development Co., Ltd.
The main drafters of this document are. Wang Nana, Fu Qiang, Dong Jianying, Hou Fei, Zeng Yi, Zheng Juaner, Chen Linqiang, Ding Hongjian, Zhou Yingying, Chen Meng,
Zhang Yuchen, Jin Zongzhen, Han Yuanjun, Fang Yanwen, Chen Lijuan, Yao Yi, Luo Yan, Ju Xiaorong, Wang Youcheng, Wang Qi, Diao Zipeng, Sang Xiaoqing,
Zhang Hengshan.
The previous versions of this document and the documents it replaces are as follows.
This document was first published in.2017;-
This is the first revision. -
Elderly Tourism Service Standards Scenic Spots
1 Scope
This document stipulates the basic requirements for scenic spots to provide services for elderly tourists, as well as the service providers, service facilities and equipment, service delivery,
Contents and requirements for service evaluation and improvement.
This document applies to the service management implemented by scenic spots to adapt to or meet the needs of elderly tourists.
2 Normative references
The contents of the following documents constitute the essential clauses of this document through normative references in this document.
For referenced documents without a date, only the version corresponding to that date applies to this document; for referenced documents without a date, the latest version (including all amendments) applies.
in this document.
GB/T 16766-2017 Basic Terminology of Tourism
GB/T 18973 Quality requirements and assessment of tourist toilets
GB/T 26355 Tourist Attractions Service Guide
GB/T 31384 Specification for the establishment of public information guidance systems in tourist attractions
3 Terms and definitions
The terms and definitions defined in GB/T 16766-2017 and the following apply to this document.
3.1
elderly tourist
Travelers aged 60 and above.
3.2
Tourist attraction
Tourist attraction
An independent management area whose main function is to meet the travel purposes of tourists and has corresponding tourism service facilities and provides corresponding tourism services.
[Source. GB/T 16766-2017, 4.3.1]
3.3
tourism services for elderly tourist
A series of activities centered on travel and sightseeing, provided for elderly tourists (3.1).
4 Basic Requirements
4.1 Security
Scenic spots should comprehensively identify the safety risk factors of elderly tourists and improve their safety through system construction, service facility equipment configuration, personnel training, and service provision.
Provide various aspects to consider the safety risk prevention of special groups such as elderly tourists and formulate emergency response measures.
4.2 Priority
Scenic spots should promote a travel culture that prioritizes elderly tourists, set up priority or dedicated areas and signs for elderly tourists, and provide elderly tourists with a safe and pleasant environment.
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