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GB/T 32169.1-2015 English PDF

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GB/T 32169.1-2015: Specification for operation of administrative service centre -- Part 1: Basic requirements
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Standard similar to GB/T 32169.1-2015

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Basic data

Standard ID GB/T 32169.1-2015 (GB/T32169.1-2015)
Description (Translated English) Specification for operation of administrative service centre -- Part 1: Basic requirements
Sector / Industry National Standard (Recommended)
Classification of Chinese Standard A12
Classification of International Standard 01.040.03
Word Count Estimation 9,996
Date of Issue 2015-10-12
Date of Implementation 2016-05-01
Quoted Standard GB/T 2893.1; GB 2894; GB/T 10001.1; GB/T 18894; GB/T 20269; GB/T 20270; GB/T 20271; GB/T 21061; GB/T 21064; GB/T 22081; GB/T 32169.2; GB/T 32169.3; GB/T 32169.4; GB/T 32170.1; GB/T 32170.2; GB/T 19580
Regulation (derived from) National Standard Announcement 2015 No.32
Issuing agency(ies) General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China
Summary This Standard specifies the basic requirements of Administrative Service Center (center) run, including service organizations, service facilities, operation and management, monitoring and evaluation and so on. This Standard applies to running government services center.

GB/T 32169.1-2015: Specification for operation of administrative service centre -- Part 1: Basic requirements


---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
(Administrative Service Center operations specification - Part 1. General requirements) ICS 01.040.03 A12 National Standards of People's Republic of China Administrative Service Center Operations Specifications Part 1. General requirements Part 1. Basicrequirements Issued on. 2015-10-12 2016-05-01 implementation Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China Standardization Administration of China released

Table of Contents

Introduction Ⅲ Introduction Ⅳ 1 Scope 1 2 Normative references 1 3 Terms and definitions 4 2 Service Organization 4.1 institutional settings 2 4.2 Staffing 2 5 service facilities and equipment 3 5.1 service establishments 3 5.2 Service Equipment 3 6 3 Operation Management 6.1 stationed 3 6.2 window service 3 Service Guarantee 6.3 4 6.4 Information Construction 4 7 Monitoring and Evaluation 4 7.1 Supervision 4 5 7.2 Evaluation

Foreword

GB/T 32169 "administrative service center operations specifications" is divided into four parts. --- Part 1. General requirements; --- Part 2. Requirements stationed; --- Part 3. window service on request; --- Part 4. window service evaluation requirements. This section GB/T Part of 132,169. This section drafted in accordance with GB/T 1.1-2009 given rules. This part of the service by the National Standardization Technical Committee (SAC/TC264) and focal points. This section drafted by. Xintai City, Shandong Province Public Administration Service Center, Xicheng District Integrated Administrative Service Center, Shandong Province standard Of the Institute of Administrative Service Center Longyan City in Fujian Province, Anhui Province, Guangde County Administrative Service Center, Shandong Province Quality and Technical Supervision, the State administration Institute of e-government research centers. The main drafters of this section. Wangrui Dong Wan will be Quebec, Malian Qi, Liu Han, Li Wei, Zhao red, Tian Fu Zhu, Li Bing, Yangdong Jing, Jiang Yuan Fu, Ai Liu Ying.

Introduction

In recent years, with the deepening of the administrative examination and approval system reform deepening and service-oriented government building around the country to establish a government Service Center, focused on providing services to individuals, corporations and other organizations. Establishment of Administrative Service Center on optimization service environment, improve line Government effectiveness, building a service-oriented government played a positive role in promoting, has won wide recognition of the masses, businesses and the community. Government affairs Service center operations specifications to establish national standards, is designed to provide targeted, applicability to government service center construction and management, can Operation, scientific management and easy to perform for the construction people are satisfied with the service-oriented government to provide strong technical support and protection. Administrative Service Center Operations Specifications Part 1. General requirements

1 Scope

This section GB/T 32169 specifies the Administrative Service Center (center) run the basic requirements, including service organizations, services and facilities Equipment, operation and management, monitoring and evaluation and so on. This section applies to running government services center.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein Member. For undated references, the latest edition (including any amendments) applies to this document. GB/T 2893.1 Graphical symbols - Safety colors and safety signs - Part 1. Design principles for safety signs and safety markings GB 2894 Safety Signs and use guidelines GB/T 10001.1 Public information graphical symbols - Part 1. Common symbols GB/T 18894 electronic document filing and management practices GB/T 19580 Criteria for performance excellence GB/T 20269 Information Security techniques - Information security management systems requirements GB/T 20270 Information security technology security technology network infrastructure requirements GB/T 20271 information security technology information system security common technical requirements GB/T 21061 national e-government network technology and operational management practices GB/T 21064 e-government system design requirements GB/T 22081 Information technology - Security techniques - Information security management utility rules Run - Part 2 GB/T 32169.2 Administrative Service Center. stationed requirements GB/T 32169.3 Administrative Service Center Operations Specifications - Part 3. window service on request GB/T 32169.4 Administrative Service Center Operations Specifications - Part 4. window service evaluation requirements GB/T 32170.1 Administrative Service Center Standardization Guide Part 1. General requirements GB/T 32170.2 Administrative Service Center Standardization Guide Part 2. Standard System

3 Terms and Definitions

The following terms and definitions GB/T 32170.1 and GB/T 32170.2 defined apply to this document. 3.1 Administrative Service Center administrativeservicecentre Administrative Service Center Local governments established centralized handling the administrative licensing within the purview of the present level of government, administrative payments, administrative confirmation, administrative levy Income and comprehensive management services to other service items. [GB/T 32170.1, Definition 3.1]

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