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GB/T 23005-2020: Integration of informatization and industrialization management systems - Consulting service guidance
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Integration of informatization and industrialization management systems - Consulting service guidance
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GB/T 23005-2020
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Basic data | Standard ID | GB/T 23005-2020 (GB/T23005-2020) | | Description (Translated English) | Integration of informatization and industrialization management systems - Consulting service guidance | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | L67 | | Classification of International Standard | 35.240 | | Word Count Estimation | 10,186 | | Date of Issue | 2020-09-29 | | Date of Implementation | 2021-04-01 | | Regulation (derived from) | National Standard Announcement No. 20 of 2020 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 23005-2020: Integration of informatization and industrialization management systems - Consulting service guidance
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Integration of informatization and industrialization management systems - Consulting service guidance
ICS 35.240
L67
National Standards of People's Republic of China
Information and industrialization integration management system consulting service guide
2020-09-29 released
Implementation on 2021-04-01
State Administration for Market Regulation
Issued by the National Standardization Management Committee
Table of contents
Foreword Ⅰ
1 Scope 1
2 Normative references 1
3 Terms and definitions 1
4 Consulting service policy 1
4.1 Value policy 1
4.2 Implementation policy 1
4.3 Self-discipline policy 2
5 Consulting service objectives 2
6 Consulting Service Agency 2
6.1 Staff 2
6.2 Project Management and Control 3
6.3 Knowledge Development 3
7 Consulting service process 3
7.1 Project start 3
7.2 Status Quo Investigation, Evaluation and Diagnosis 4
7.3 Establishment of the organizational structure of the integration of the two technologies and the integration of the two technologies 4
7.4 Planning, establishment, implementation and improvement of the documented system 4
7.5 Planning, construction and continuous improvement of new capabilities 5
8 Socialized supervision of consulting services 6
Reference 7
Informatization and industrialization integration management system
Consulting Service Guide
1 Scope
This standard provides general guidelines and implementation suggestions for management system consulting services for the integration of informatization and industrialization (hereinafter referred to as "integration of industrialization and industrialization").
It gives out the guidelines and objectives of the consulting service, the capabilities and requirements of the consulting service organization, the guide to the consulting service process, and the socialization of consulting services
Supervision mechanism.
This standard is applicable to standardizing the implementation and management of the consulting services of the integrated management system of the two, consulting service agencies, consulting service personnel, implementation
Organizations of the integration of the two management systems and other related institutions can refer to it.
2 Normative references
The following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this article
Pieces. For undated references, the latest version (including all amendments) applies to this document.
GB/T 23000-2017 Information and industrialization integration management system foundation and terminology
GB/T 23001-2017 Information and Industrialization Integration Management System Requirements
GB/T 23002-2017 Implementation Guide for the Convergence of Informatization and Industrialization Management System
GB/T 23003-2018 Guidelines for the Evaluation of Informationization and Industrialization Integration Management System
ITU-T Y.4906 Evaluation Framework for Digital Transformation of Smart Industry
3 Terms and definitions
The terms and definitions defined in GB/T 23000-2017 apply to this document.
4 Consulting Service Policy
4.1 Value policy
Guided by efficiency improvement, help organizations build a new data-driven capability system, and form a new capability system to build, operate and sustain
Continuous improvement mechanism. With comprehensive integration as the breakthrough, process as the entry point, and service as the direction, continue to optimize the organization's element cycle and management
Circulation, strategic circulation, stable acquisition of innovative results, and enhancement of sustainable competitive advantage.
4.2 Implementation policy
4.2.1 The overall implementation plan for consulting services needs to fully implement the relevant requirements of GB/T 23002-2017 and this standard, and consulting services should run through
The whole process of the construction and operation of the new capacity system and the continuous improvement mechanism.
4.2.2 The consulting service agency needs to guide the organization to effectively play the role of the main body, and promote the full participation of the organization's top management, related functions and levels.
And effective coordination.
4.2.3 The resource input of consulting service agencies needs to be sufficient, timely and effective, the service process needs to be dynamically optimized, closed-loop controllable, service results need to be quantified, and knowledge methods need to be effectively transferred.
4.3 Self-discipline policy
4.3.1 The consulting service organization shall abide by professional ethics, keep business secrets, respect intellectual property rights, be professional and honest, and be open to cooperation.
4.3.2 Consulting service organizations need to consciously persist in learning, continue to improve professionalism, and continuously improve service capabilities and standards.
4.3.3 Consulting service agencies need to closely focus on the urgent needs of digital transformation and strengthen the use of services for industrial transformation and upgrading and high-quality development.
Responsible for life, seize the major opportunities of the information revolution, take the initiative to take on the severe challenges brought about by changes in the development environment, and build a co-creation, co-construction, sharing, and self-discipline
Open up the service ecology, open up a new space for consulting services with new capacity building as the core, and realize multi-party symbiosis, coexistence and common growth.
5 Consulting service objectives
According to the development stage, current situation and needs of the organization, combined with the level of the consulting service organization, the consulting service parties can choose the following parts
Or all consulting service goals.
a) Guide and help the organization to establish a documented and integrated management system that meets the requirements of GB/T 23001-2017 and reflects its characteristics;
b) Guide and help the organization to identify internal and external environmental changes, sort out development strategies and sustainable competitive advantage needs, plan and build a new data-driven capability system;
c) In accordance with the requirements of new-type capacity building, guide and help the organization to plan and implement four types covering data, technology, business processes, and organizational structure.
Elements and realize the coordinated interaction and integration of systemic solutions among elements;
d) Guide and help the organization to plan and promote digital transformation around the construction, operation and continuous improvement of the new capacity system;
e) Guide and help the organization build an integrated operation system with new capabilities as the main line, data-driven, and strategic closed-loop control.
6 Consulting Service Agency
6.1 Staff
6.1.1 The consulting service agency shall be equipped with a consulting service team covering the following professional background or project experience.
a) Informatization and industrialization integration consulting;
b) Management consulting;
c) IT consulting or system integration services;
d) Management system consulting.
Note 1.Informatization integration consulting includes intelligent manufacturing consulting, industrial Internet consulting, etc.
Note 2.Management consulting includes strategic consulting, organization and process optimization consulting, production management consulting, etc.
Note 3.IT consulting includes informatization strategic planning, data planning and governance consulting, etc.
6.1.2 The consulting service organization needs to establish a continuously optimized talent training mechanism to ensure.
a) All personnel engaged in consulting services receive systematic professional training and should receive continuing education every year;
b) Each consulting service project team has at least one member with 5 years or more of project experience in related fields of integration of two technologies;
c) The professional capabilities of each consulting service project team cover professional fields such as technology, management, and systems;
d) At least one professional project manager with more than 5 years of project management experience.
6.1.3 Consulting service agencies need to continuously innovate the performance appraisal and incentive mechanism of consulting service personnel to ensure.
a) Maintain the stability of the consulting service team;
b) Stimulate the initiative and creativity of consulting service personnel;
c) Provide high-quality consulting services to the organization;
d) Realize the common growth of employees and organizations.
6.2 Project management and control
Consulting service agencies need to continue to innovate the project management methods and mechanisms for the integration of two industrialization and industrialization consulting services, and calculate the whole process of the projects undertaken.
Planning, organization, coordination and control, including but not limited to.
a) According to Chapter 5, reasonably determine the project's objectives, scope, required resources, time schedule, and deliverables.
b) According to the scope of the project, the complexity of consulting, and the different innovation requirements, ensure that the allocation of resources is reasonable, sufficient and effective. project team
The personnel must remain basically stable. Factors such as project quality requirements, investment scale, etc. need to be considered to ensure that the project team members also undertake
The number of projects is appropriate. During the execution of the project, the professionalism of the work exceeds the professional knowledge and expertise of the current project team members.
When skills are needed, appropriate professionals and related resources need to be supplemented.
c) Establish a multi-project collaborative management mechanism, set up professional project coordination and management personnel, coordinate and optimize resources, and monitor project quality and progress.
Overall management and control.
d) Establish an effective communication mechanism with relevant parties of the project, on the needs, goals, plans, implementation, change information, delivery of results, and inspection of the project.
Communicate timely, accurately and comprehensively on the acceptance criteria.
e) Establish a quality control mechanism for the whole process of the project, clarify the phased goals, monitor the project progress and phased deliverables, and
Obtain the acceptance confirmation from related parties.
f) Establish and improve a risk management and control mechanism to effectively identify, evaluate, prevent, and prevent uncertain risks during project implementation
control.
g) Innovate project management methods and tools, apply information platform, and improve project management standardization, controllability and project execution efficiency.
6.3 Knowledge development
Consulting service agencies need to establish knowledge development and method innovation mechanisms, summarize the practical experience of the integration of two industrialization consulting services, and refine the integration development plan
Law, forming a methodology that supports transformation, upgrading and innovation and development. Ways of knowledge development include but are not limited to.
a) Equipped with knowledge management professionals, establish and perfect systems and procedures for knowledge development and sharing;
b) Innovative knowledge contribution and sharing incentive mechanism;
c) Build a knowledge base, case library, tool library, and knowledge service platform;
d) Around Chapter 5, promote cross-domain knowledge integration and knowledge innovation, and form a reusable and extendable method.
7 Consulting service process
7.1 Project start
7.1.1 Preparation for startup
Preparations for the start of the project include but are not limited to.
a) Form a project team and allocate corresponding resources;
b) Carry out preliminary research, identify the basic status, needs and goals of the organization, and clarify the scope of the project;
c) Communicate with the main leaders of the organization to understand the understanding and recognition of the project by the organization's decision-making level;
d) Assist the organization to establish a project organization system, clarify the participants and their tasks and responsibilities.
7.1.2 Develop project implementation plan
Develop a project implementation plan that meets the status quo and characteristics of the organization, including. project objectives, scope, main tasks, personnel arrangements, work plans
Planning, acceptance criteria, etc. The project implementation plan needs to be reviewed with related parties. If necessary, the project can be implemented in the process of project implementation
Make dynamic adjustments.
Note. The work plan includes the schedule of each stage of the project, deliverables, etc.
7.1.3 Develop a training plan
Develop a training plan covering the start-up, implementation process and operation process of the project, and clarify the training object, training content, training plan, etc. Training
The content includes at least.
a) The theoretical knowledge of the integration of the two;
b) Policies and regulations for the integration of industrialization and industrialization;
c) Series of standards for the integration of industrialization and industrialization management system;
d) Typical cases of integration of industrialization and industrialization;
e) Project implementation method tools;
f) Application of project deliverables.
7.1.4 Hold the project kick-off meeting
Organize a project kick-off meeting with related parties, and the top management of the organization clarifies the significance of the project and the goals and tasks, and promotes the formation of leadership
A working atmosphere where the guidance is valued and all employees participate.
7.2 Status investigation and evaluation diagnosis
7.2.1 Develop a research plan
Jointly formulate a research plan with relevant parties, determine the scope of the research, the research object, the content, the research method, and the time
Roles, division of labor and communication methods in research. The survey objects need to cover the organization’s senior management, relevant department heads, key positions,
Key personnel of key processes, etc.
7.2.2 Status Quo Investigation
7.2.2.1 For the decision-making, management, executive and operational levels of the organization, on-site observations, questionnaire surveys, interviews and other methods are adopted.
Have a comprehensive understanding of the organization's strategic planning, business processes, organizational structure, technology applications, information resources and data development and utilization, and the allocation of human, financial and material resources
And management, performance appraisal, etc.
7.2.2.2 According to the requirements of ITU-TY.4906, systematically assess the organization's integration of industrialization and industrialization development level, development stage, and key indicators.
7.2.3 Forming investigation and diagnosis report
Based on the survey results and evaluation conclusions, the organization's two-information integration research and diagnosis report is formed, the existing problems and gaps are raised, and the improvements are clarified
Directions and suggestions.
7.3 The establishment of the organizational structure of the integration of the two technologies and the integration of the two technologies
7.3.1 Clarify the organizational structure of integration of industrialization and industrialization
Establish top managers and manager representatives, clarify the organizational structure of new capability identification and construction work, and determine the responsibilities of each functional level
And authority, establish a communication and coordination mechanism.
7.3.2 Determine the integration policy of the two
Combining the organization’s mission, vision and development strategy, deeply grasp the characteristics, trends and significance of integrated development, and share with the organization’s decision-making level
Develop the integration policy of industrialization and industrialization.
7.4 Planning, establishment, implementation and improvement of the documented system
7.4.1 Planning of a documented system
According to the requirements of GB/T 23001-2017, according to the organization's development strategy and sustainable competitive advantage, jointly identify and determine with the organization
The need for new-type capacity building, clarify the new-type capacity goals, and fully consider factors such as organizational foundation, scale, activity and process complexity
Considering the compatibility with the existing management system of the organization, put forward the structural framework of the system documents, clarify the list of documents, and determine the main contents of the system documents.
Content and its interface relationship.
7.4.2 Document preparation and release
Instruct the organization to compile the two-in-one integration management system document in accordance with the determined system document structure to ensure that the system document
Department of effective integration. Assist in the organization of document review to ensure that the content of the system document is appropriate, fits the actual situation of the company, meets the standard requirements, and is authorized
Officially released after approval.
7.4.3 Trial operation and implementation of the documented system
7.4.3.1 Trial operation of documented system
7.4.3.1.1 Work with the organization to develop a system document trial operation plan, assist in organizing the system trial operation mobilization meeting, and coordinate the leadership of the organization
Carry out trial operation deployment and mobilization to ensure a smooth transition of the management system.
7.4.3.1.2 Assist the organization to revise and improve system documents according to the trial operation situation.
7.4.3.2 Implementation of the documented system
According to GB/T 23002-2017, assist the organization to promote the implementation and operation of the integration of the two management system documents to ensure that the system documents are effective
The execution and implementation process is under continuous control.
7.4.4 Internal audit
According to the operation of the documented system, assist in organizing the internal audit of the integrated management system of industrialization and industrialization, and evaluate the performance of the integrated management system.
Compliance and effectiveness, identifying opportunities for improvement of system documentation.
7.4.5 Management review
According to the operation of the documented system and the development of new capabilities, assist in organizing the management review of the integration of industrialization and industrialization, and evaluate the integration of industrialization and industrialization
Integrate the continuous suitability, adequacy and effectiveness of the management system, and identify improvement opportunities and change requirements for system documents.
7.4.6 Third party assessment
When appropriate, in accordance with GB/T 23001-2017 and GB/T 23003-2018, assist in organizing third-party assessment preparations, and coordinate
Assist the organization to rectify non-conforming items.
7.4.7 Maintenance and improvement of documented system
When necessary, assist the organization to track the operation of the documented system, maintain the effectiveness of its operation, identify opportunities for improvement, and continue to improve the system
file.
7.5 Planning, construction and continuous improvement of new capabilities
7.5.1 Planning of a new capability system
7.5.1.1 Based on the diagnosis results of the organization's investigation and evaluation, identify changes in the organization's internal and external environments, and assist the organization in analyzing its sustainable competition
Advantages, combined with organizational development strategies and resource investment plans, carry out data-driven new capacity system planning, and clarify the new
Type capacity and its sufficient and necessary indicators, and determine the expected quantitative targets of the indicators, and form a new capacity system planning report.
7.5.1.2 When appropriate, according to the organization's needs, determination and resource conditions to ensure the ability, it can be operated and continuously reformed around the construction of a new capacity system.
Advance and carry out digital transformation planning.
7.5.1.3 When appropriate, according to the needs of the organization, fully consider the feasibility of its development foundation, resource conditions, and systemic innovation and change.
Develop an integrated operation system planning with new capabilities as the main line, data-driven, and strategic closed-loop management and control.
7.5.2 Planning of a systematic solution
Assist the organization to coordinate its internal and external environment, business requirements, conditional resources, and the status quo of data, technology, business processes and organizational structure
Systematic analysis, and clarify business process and organizational structure optimization, technological innovation applications, and data based on new capability indicators and expected quantitative targets
Develop and utilize the specific plan, and clarify its integration and integration transformation path method, support conditions and resource allocation requirements, and form four realizable requirements
The planning report of a systematic solution that is coordinated, interactive and integrated.
7.5.3 Building new capabilities
Based on planned systematic solutions, assist in organizing the selection, process control and results acceptance of new-type capacity building projects. suitable
According to the needs of the organization, it can participate in or take the lead in integrating relevant resources to provide new capacity building services for the organization.
7.5.4 Operation and improvement of new capabilities
When appropriate, assist the organization to track the operation of new capabilities, maintain the effectiveness, stability and reliability of the operation of new capabilities, and identify new capabilities.
Opportunities to improve the type of ability to provide continuous services for the organization to maintain a competitive advantage.
8 Socialized supervision of consulting services
8.1 Under the guidance and support of relevant social groups, consulting service agencies should disclose consulting service information and accept social supervision.
8.2 When appropriate, consulting service agencies may voluntarily accept third-party evaluations organized by relevant social groups.
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