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General requirements for age-friendly E-commerce platform
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GB/T 45445-2025
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Basic data Standard ID | GB/T 45445-2025 (GB/T45445-2025) | Description (Translated English) | General requirements for age-friendly E-commerce platform | Sector / Industry | National Standard (Recommended) | Classification of Chinese Standard | A10 | Classification of International Standard | 03.080.99 | Word Count Estimation | 14,164 | Date of Issue | 2025-02-28 | Date of Implementation | 2025-02-28 | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 45445-2025: General requirements for age-friendly E-commerce platform---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
GB/T 45445-2025 English version. General requirements for age-friendly E-commerce platform
ICS 03.080.99
CCSA12
National Standard of the People's Republic of China
General requirements for e-commerce platforms to be aging-friendly
Released on 2025-02-28
2025-02-28 Implementation
State Administration for Market Regulation
The National Standardization Administration issued
Table of Contents
Preface III
1 Scope 1
2 Normative references 1
3 Terms and Definitions 1
4 General Requirements 2
5 Design Requirements 2
5.1 Aging-friendly mode 2
5.2 Governance of Age-Friendly Content 2
6 Requirements for aging-friendly interaction 2
6.1 Display Aging Assistance 2
6.2 Voice Assistance 3
6.3 Operational assistance for the elderly 4
6.4 Assistive Technology Compatibility Requirements 4
7 Security Requirements 4
7.1 Misleading key control 4
7.2 Advertising plug-in control 4
7.3 Personal Information Security 5
References 6
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1.Structure and drafting rules for standardization documents"
Drafting.
Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.
This document is proposed and coordinated by the National Technical Committee for Standardization of Electronic Commerce Quality Management (SAC/TC563).
This document was drafted by. China Quality Certification Center Co., Ltd., China Academy of Information and Communications Technology, and the State Administration for Market Regulation
Research Center, China University of Metrology, Hangzhou Vocational and Technical College of Science and Technology, Beijing Didi Infinity Technology Development Co., Ltd., Beijing Baidu Netcom Technology
Ltd., China Aged Industry Association, Taobao (China) Software Co., Ltd., Beijing Sankuai Online Technology Co., Ltd., China Social Welfare and
Elderly Care Service Association, Beijing Kuaishou Technology Co., Ltd., China Certification and Inspection Group Beijing Co., Ltd., China Certification and Inspection Technology Service (Shenzhen) Co., Ltd.
China Certification & Inspection Group Liaoning Co., Ltd., China Certification & Inspection Group Tianjin Co., Ltd., China Mobile (Hangzhou) Information Technology Co., Ltd.,
Beijing Aish Trading Co., Ltd.
The main drafters of this document are. Wang Peixun, Chen Wei, Zhang Pei, Zhang Yang, Luo Jiani, Chen Yunhua, Zhang Ping, Zhang Xiaoyu, Mao Haijun, Wang Donglai, Tan Xiaohong,
Li Tong, Guo Shuran, Tang Xiong, Dai Jun, Geng Yi, Zhao Yanling, Zhou Yang, Jin Bei, Fu Mimi, Jia Mengya, Liu Jin, Lu Di, Zhang Dongdong, Yang Yunyun, Li Wengui,
Liang Yan, Guo Xiang, Chen Yingying, Luo Hengzhong, Liu Jia, Li Qiang, Li Xiangju, and Zhu Lina.
General requirements for e-commerce platforms to be aging-friendly
1 Scope
This document specifies the overall requirements, design requirements, interaction requirements and security requirements for the aging-friendly nature of e-commerce platforms.
This document applies to the design, development, evaluation and transformation of e-commerce platforms for aging-friendly use.
2 Normative references
The contents of the following documents constitute essential clauses of this document through normative references in this document.
For referenced documents without a date, only the version corresponding to that date applies to this document; for referenced documents without a date, the latest version (including all amendments) applies to
This document.
GB/T 35273 Information security technology Personal information security specification
GB/T 37668 Information technology - Technical requirements and testing methods for accessibility of Internet content
GB/T 38652 E-commerce business terms
3 Terms and definitions
The terms and definitions defined in GB/T 37668, GB/T 38652 and the following apply to this document.
3.1
E-commerce platform
Providing one or more services such as information publishing, information delivery, data processing, etc. to both or multiple parties of a transaction to achieve the purpose of transaction matching
information network system.
Note. The e-commerce platforms regulated in this document include traditional e-commerce platforms in the form of web pages and mobile applications, social e-commerce platforms, live e-commerce platforms,
Platform, etc.
[Source. GB/T 38652-2020, 2.2, modified]
3.2
Age-friendly
Suitable for the elderly, meeting their physical and psychological needs for safety, convenience, comfort, health, social participation, spiritual culture, etc.
3.3
webpage
A plain text file containing HTML tags.
[Source. GB/T 37668-2019, 2.1]
3.4
Mobile applicationmobileapplication
Application software that runs on a mobile device.
[Source. GB/T 37668-2019, 2.2]
3.5
screenreader
According to the user's keyboard, gestures, voice and other instructions, the text displayed on the screen, the text annotations of the picture and other information are converted into voice
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