|
US$569.00 · In stock
Delivery: <= 5 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 42931-2023: Facility management - Guidance on benchmarking
Status: Valid
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 42931-2023 | English | 569 |
Add to Cart
|
5 days [Need to translate]
|
Facility management - Guidance on benchmarking
| Valid |
GB/T 42931-2023
|
PDF similar to GB/T 42931-2023
Basic data | Standard ID | GB/T 42931-2023 (GB/T42931-2023) | | Description (Translated English) | Facility management - Guidance on benchmarking | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | J04 | | Classification of International Standard | 03.080.01 | | Word Count Estimation | 30,337 | | Date of Issue | 2023-08-06 | | Date of Implementation | 2023-08-06 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 42931-2023: Facility management - Guidance on benchmarking---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 03.080.01
CCSJ04
National Standards of People's Republic of China
Facilities Management Benchmark Analysis Guide
Published on 2023-08-06
2023-08-06 Implementation
State Administration for Market Regulation
Released by the National Standardization Administration Committee
Table of contents
Preface III
Introduction IV
1 Scope 1
2 Normative reference documents 1
3 Terms and Definitions 1
4 General Provisions 3
4.1 Objective 3
4.2 Practical feasibility 3
4.3 Process continuity3
5 Method 3
6 Planning 4
6.1 Overview 4
6.2 Determine goals and comparison range 4
6.3 Select key performance indicators 4
6.4 Select comparison object 5
6.5 Determine methods of data collection and analysis5
7 Implementation 5
7.1 Overview 5
7.2 Collecting and analyzing data5
7.3 Identify performance gaps6
7.4 Report results and set future performance targets6
7.5 Develop action plans and implement them 6
8 Inspection and evaluation7
8.1 Overview 7
8.2 Inspection and evaluation of processes7
8.3 Inspection and evaluation of performance7
9 improvements 7
9.1 Overview 7
9.2 Input to improvement plan 7
9.3 Continuous improvement8
Appendix A (Informative) Typical Facility Management Benchmark Comparative Analysis Category 9
Appendix B (Informative) Facility Management Benchmark Comparison Analysis Indicator Selection Example 11
Appendix C (Informative) Facility Management Benchmark Comparative Analysis Data Collection Questionnaire Example 16
Appendix D (Informative) Facility Management Benchmark Comparison Analysis Process Inspection and Evaluation Questionnaire Example 21
Reference 22
Figure 1 Process of benchmark comparison analysis 4
Table 1 Characteristics of benchmark comparison analysis of different comparison objects5
Table A.1 List of typical facilities management benchmark comparison analysis categories 9
Table B.1 Facility management benchmark comparison analysis indicator selection example 11
Table D.1 Facility Management Benchmark Comparison Analysis Process Inspection and Evaluation Questionnaire Example 21
Foreword
This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1.Structure and Drafting Rules of Standardization Documents"
Drafting.
Please note that some content in this document may be subject to patents. The publisher of this document assumes no responsibility for identifying patents.
This document is proposed by China Machinery Industry Federation.
This document is under the jurisdiction of the National Facilities Management Standardization Technical Committee (SAC/TC581).
This document was drafted by. Shenzhen Facilities Home Technology Co., Ltd., Beijing Bolu Xinyuan Facilities Management Co., Ltd., Shanghai Feizhe Facilities
Management Consulting Co., Ltd., China Machinery Productivity Promotion Center Co., Ltd., Beijing Zhixing Facilities Technology Co., Ltd., Tencent Technology (Shenzhen) Co., Ltd.
Company, BMW Brilliance Automotive Co., Ltd., China Jiliang University, New Dazheng Property Group Co., Ltd., Beijing CLP Kyle Facilities Management Co., Ltd.
Co., Ltd., Suzhou Dongwu Property Management Co., Ltd., Shenyang Futer Technology Services Co., Ltd., Kunming Hengying Real Estate Co., Ltd., Volkswagen
Che (China) Investment Co., Ltd.
The main drafters of this document. Wu Jiao, Fan Xuesong, Liu Jun, Zhang Limin, Huang Chengyu, Xu Qiubo, Zhang Mingjie, Chen Yuansheng, Ma Hongyu, Zhu Chunhua,
Yang Youhong, Gu Xiyin, Feng Weizhong, Tang Qinghua, Li Xuerong, Wang Zhenmin, Jiang Yuan, Wu Hao.
Introduction
0.1 Purpose
Facilities management has just started in our country, and it has become a basic function of organizations in advanced foreign countries. For starting to follow and activate the device
For domestic organizations in facility management, how to use advanced benchmark comparison analysis methods and combine their own actual conditions to establish and improve their facility management
Implementing a management system is a difficult point and this document will meet this need.
This document uses the Plan-Do-Check-Act (PDCA) approach to develop an overall framework for facility management benchmark comparison analysis.
principles to planning, implementation, inspection and evaluation, and improvement guidelines, and provides the selection of indicators involved in the benchmark comparison analysis process in the appendix.
Relevant examples of key links such as selection and data collection are designed to provide various organizations with practical guidance related to facility management benchmark comparison analysis.
0.2 Effect
This document can guide various organizations to effectively and efficiently carry out facilities management benchmark comparison analysis, and then establish the core business of the organization that meets the needs.
Facilities management benchmark comparison analysis system for service development needs.
0.3 Method
Facilities management organizations should conduct benchmark comparison analysis through the “Plan-Do-Check-Act” (PDCA) method, which can be simplified
The key points are described below.
---Planning (P). Determine goals, comparison scope, key performance indicators, comparison objects, and data collection tools and methods;
---Implementation (D). Collect and analyze data based on the planning plan, identify gaps, report results, set future performance goals, and implement
Establish a rectification plan;
---Inspection (C). Review the effectiveness and efficiency of the implementation of rectification work, discover, track and solve problems that exist during the benchmark comparison analysis process
question;
---Disposal (A). Continue to pay attention to the results of the inspection and evaluation of the benchmark comparison analysis work, and formulate an improvement plan for the benchmark comparison analysis.
Facilities Management Benchmark Analysis Guide
1 Scope
This document establishes the overall principles related to facility management benchmark comparison analysis and provides guidance for planning, implementation, inspection and evaluation, and improvement processes.
Guidance is provided.
This document is suitable for facilities management benchmarking analysis activities in all types of organizations.
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, the dated quotations
For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to
this document.
GB/T 36688 Facility Management Terminology (GB/T 36688-2018, ISO 41011.2017, IDT)
3 Terms and definitions
The terms and definitions defined in GB/T 36688 and below apply to this document.
3.1
Benchmark
A reference point or metric against which processes, performance, and quality can be measured.
[Source. GB/T 36688-2018,3.8.5]
3.2
Benchmark comparison analysis benchmarking
The process of comparing processes, performance and quality of practices of the same nature under the same conditions and using similar scales.
[Source. GB/T 36688-2018,3.8.5.1]
3.3
objective
The result to be achieved.
Note 1.Objectives may be strategic, tactical or operational.
Note 2.Goals can be related to different areas (e.g. financial goals, health and safety goals, environmental goals) and can be applied to different levels (e.g. strategic level)
level, overall organization level, project level, product level and process level).
Note 3.Objectives can be expressed in other ways, such as as expected results, intentions, operating criteria, as facility management objectives, and other words with similar meanings.
To express (such as aim, goal, target).
Note 4.In the context of facilities management management systems, facilities management objectives are set by the organization, are consistent with the facilities management policy, and enable specific results to be achieved.
[Source. GB/T 36688-2018,3.7.8]
3.4
entity entity
Real or abstract things that currently exist, have existed, or may exist, including the connections between these things.
[Source. GB/T 36688-2018,3.7.11]
Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 42931-2023_English be delivered?Answer: Upon your order, we will start to translate GB/T 42931-2023_English as soon as possible, and keep you informed of the progress. The lead time is typically 3 ~ 5 working days. The lengthier the document the longer the lead time. Question 2: Can I share the purchased PDF of GB/T 42931-2023_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 42931-2023_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet. Question 3: Does the price include tax/VAT?Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countriesQuestion 4: Do you accept my currency other than USD?Answer: Yes. If you need your currency to be printed on the invoice, please write an email to [email protected]. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.
|