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GB/T 31772-2015: Classification and evaluation standard of domestic service agencies
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| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 31772-2015 | English | 259 |
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Classification and evaluation standard of domestic service agencies
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GB/T 31772-2015
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Basic data | Standard ID | GB/T 31772-2015 (GB/T31772-2015) | | Description (Translated English) | Classification and evaluation standard of domestic service agencies | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 03.080.30 | | Word Count Estimation | 12,154 | | Date of Issue | 2015-07-03 | | Date of Implementation | 2016-02-01 | | Regulation (derived from) | National Standard Announcement 2015 No.22 | | Issuing agency(ies) | General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China | | Summary | This Standard specifies the classification domestic service agencies and evaluation terms and definitions, classification regulations, institutional basic requirements, evaluation methods and assessment indicators. This Standard applies to a fixed place of business of housekeeping services. | GB/T 31772-2015: Classification and evaluation standard of domestic service agencies---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Classification and evaluation standard of domestic service agencies
ICS 03.080.30
A12
National Standards of People's Republic of China
Housekeeping agency classification and assessment
Issued on. 2015-07-03
2016-02-01 implementation
Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China
Standardization Administration of China released
Foreword
This standard was drafted in accordance with GB/T 1.1-2009 given rules.
This standard by the National Standardization Technical Committee Housekeeping Service (SAC/TC533) and focal points.
This standard was drafted. Jinan Sunny Sister services limited liability company, the Shanghai Women and Children Service Guidance Centre, Sichuan Bee
Housekeeping Service Co., Ltd. Laiwu City Love Home Economics.
The main drafters of this standard. Zhuochang Li, Yang Dongjing, high Yuzhi, Chen Ping, Zhou Jue Min, Yang Dongping, noble.
Housekeeping agency classification and assessment
1 Scope
This standard specifies the terms and definitions domestic service agency classification and assessment, classification regulations, institutional basic requirements, evaluation Party
Method and Evaluation Index.
This standard applies to a fixed place of business of housekeeping services.
2 Terms and definitions
The following terms and definitions apply to this document.
2.1
Housekeeping services domesticserviceagencies
Housekeeping services organizations, including enterprises, social groups and the like.
2.2
Expert evaluation committee expertevaluationcommittee
Third-party rating agencies by the relevant experts.
2.3
Staff worker
All service personnel in management positions.
2.4
Management management
Staff agencies in more than middle management positions.
2.5
Waiter server
In the direct line to customer service personnel.
2.6
Contract staff signingthewaiter
With customers, fixing service organizations signed contracts of employment of staff.
2.7
Innovations innovativeproduct
Made in management, services, technology, innovation and achievement standards and related documents.
3 classification regulations
3.1 rating agencies set
Housekeeping services set to five levels, namely a star housekeeping service, housekeeping service two-star, three-star Housekeeping machine
Structure, four-star housekeeping service, five-star housekeeping services. Housekeeping rating agencies based on the quality of service, service agencies and other party strength
Face, from low to high is divided into A, AA, AAA, AAAA, AAAAA five stars, the more the number of letters, represents a comprehensive domestic service agencies
The stronger the strength.
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