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SB/T 10954-2012: General technical requirements for consumer goods claims
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| SB/T 10954-2012 | English | 259 |
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General technical requirements for consumer goods claims
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SB/T 10954-2012
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Basic data | Standard ID | SB/T 10954-2012 (SB/T10954-2012) | | Description (Translated English) | General technical requirements for consumer goods claims | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 02.080.99 | | Word Count Estimation | 10,148 | | Regulation (derived from) | ?Industry Standard Filing Announcement 2013 No.3 (Total No.159); Ministry of Commerce Announcement 2013 No.7 | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China | | Summary | This standard specifies the terms and definitions consumer claims, claims defining the identity of the parties, principles and scope of the claims, claims responsibility and authority of the parties, parties to identify responsibility for quality, claims | SB/T 10954-2012: General technical requirements for consumer goods claims---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
General technical requirements for consumer goods claims
ICS 02.080.99
A12
Record number. 39329-2013
People's Republic of China domestic trade industry standard
General technical requirements for consumer goods claims
Released on.2013-01-23
2013-09-01 implementation
Published by the Ministry of Commerce
Content
Foreword I
1 Scope 1
2 Terms and Definitions 1
3 Claims Principles and Scope 1
4 Claims parties' responsibilities and powers 3
5 Quality responsibility of all parties 4
6 Claim conditions and methods 5
7 Claims Voucher, Term and Procedure 5
8 Product Claimant Training Requirements 6
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed by the Commercial Technology Quality Center.
This standard is managed by the Ministry of Commerce of the People's Republic of China.
This standard was drafted. Commercial Technology Quality Center, Gansu Provincial Institute of Commercial Science and Technology, Suning Electric Co., Ltd., Beijing Cuiweida
Xiamen Co., Ltd., Beijing Juran Home Investment Holding Group Co., Ltd., Jinba Menswear (Shanghai) Co., Ltd., Beijing Urban and Rural Trade Center
Co., Ltd., Shanghai Saifu Fuel Testing Co., Ltd. [China Federation of Logistics and Purchasing Fuel Quality Supervision, Inspection and Testing Center (on
sea)].
The main drafters of this standard. Shang Weidong, Qian Feng, Pan Jun, Cui Yinglei, Hong Xia, Zhao Yi, Wang Linpeng, Zhou Heping, Xu Hao, Dong Xiaodong.
General technical requirements for consumer goods claims
1 Scope
This standard specifies the terms and definitions of consumer claims, the definition of the parties to the claims, the principles and scope of claims, the responsibilities and powers of the parties to the claims,
The determination of quality responsibility, claims conditions and methods, claims documents, deadlines and procedures, and commodity claimant training requirements.
This standard applies to consumer products.
This standard does not apply to industrial and mining products, industrial raw materials, real estate and fixed products.
2 Terms and definitions
The following terms and definitions apply to this document.
2.1
Claim reclaim
Commodity providers, distributors, and repairers are responsible for repairs, replacements, and returns for goods purchased or repaired by consumers.
2.2
Commodity providercommodityproviders
Producers, wholesalers and import agents of commodities.
2.3
Merchandise dealer marketgardener
Retailer of goods.
2.4
Waiting for foreign shuffs
It is not a non-standard product or a non-standard product; the product quality meets the minimum specifications of the national technical regulations and technical documents, but
In this category of merchandise classification, there is no grade of merchandise.
2.5
Disposable goods
A commodity dealer who sells goods at a one-time price for business purposes.
2.6
瑕疵 merchandise defectivemerchandise
Commodities are damaged due to improper handling and storage, or they are missing from major parts, but they still have original use value.
commodity.
2.7
Commodity claimant commodityclaimspersonnel
Product claims identification technician. In the merchandise distribution unit, after technical training and passing the assessment, the company can jointly or independently carry out commodity claims.
Working technicians.
3 Principles and scope of claims
3.1 The principle of claim
3.1.1 The principle of who sells who is responsible for repair, replacement and return.
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