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SB/T 10819-2012: Standard for franchise system operation competence and evaluation
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Standard for franchise system operation competence and evaluation
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SB/T 10819-2012
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Basic data | Standard ID | SB/T 10819-2012 (SB/T10819-2012) | | Description (Translated English) | Standard for franchise system operation competence and evaluation | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A10 | | Classification of International Standard | 03.100.01 | | Word Count Estimation | 16,170 | | Quoted Standard | SB/T 10465-2008; SB/T 10410 | | Regulation (derived from) | ?Industry Standard Filing Announcement 2013 No.2 (Total No.158); Ministry of Commerce Announcement 2012 No.93 | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China | | Summary | This standard specifies the franchisor's franchise system maturity and ability to assess the content and service evaluation method. This specification applies to comply with national laws and regulations to engage in commercial activities in a variety of | SB/T 10819-2012: Standard for franchise system operation competence and evaluation---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Standard for franchise system operation competence and evaluation
ICS 03.100.01
A10
Record number. 38477-2013
People's Republic of China domestic trade industry standard
Franchise management system maturity and service capability
Assessment specification
Released on.2012-12-20
2013-06-01 implementation
Published by the Ministry of Commerce
Content
Foreword III
1 Scope 1
2 Normative references 1
3 Terms and Definitions 1
4 Assessment content 2
5 Assessment method 6
Appendix A (Normative Appendix) Rules for the Marriage Management System Maturity and Service Capability Assessment 7
Reference 12
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard is proposed and managed by the Ministry of Commerce of the People's Republic of China.
This standard was drafted. China Chain Management Association, Shanghai Fankun Investment Consulting Co., Ltd., Home Inns Group, Beijing Abbott North
Daqing Bird Information Technology Co., Ltd.
The main drafters of this standard. Wu Guohua, Yin Hong, Li Zeping, Yan Liang, Su Shuang, Yang Xiaolan, Wang Xiaomi, Wang Guibin, Dai Yicheng, Li Man.
Franchise management system maturity and service capability
Assessment specification
1 Scope
This specification specifies the content and assessment methods for the franchisor's franchise system maturity and service capabilities.
This specification is applicable to various formats, sizes and offers of commercial franchise activities that meet the requirements of national laws and regulations.
The franchisor of the product (service).
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only the dated version applies to this article.
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
SB/T 10465-2008 Chain Management Terms
SB/T 10410 Franchise Management System Guide
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
Franchise franchise
An enterprise (franchisor) with business resources, registered trademarks, corporate logos, patents, proprietary technologies, etc.,
The operating resources of the company are licensed to other operators (the franchisees), and the franchisees operate under a unified business model in accordance with the contract.
And the franchisor pays the operating expenses of the franchise fee.
3.2
Franchise system
A system established by a franchisor or a company authorized by a franchisor to control and manage all aspects of the franchise business, including
Alliance recruitment management, intellectual property management, store construction management, training management, supervision management, franchisee relationship management, financial management, advertising promotion
Management, brand image management, technical standards management and other content.
Note. Rewrite SB/T 10410-2007, definition 2.2.
3.3
Franchisor franchisor
Franchisor
Have business resources, registered trademarks, corporate logos, patents, know-how, etc. that can be used by others and are used by others
Business.
Note. Rewrite SB/T 10410-2007, definition 2.3.
3.4
Franchisee franchisee
Franchisee
Obtained by the franchisor, using the franchisor's business model, registered trademarks, corporate logos, patents, proprietary technology and other operating resources
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