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SB/T 10782-2012: Watch and clock sales service specification
Status: Valid
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| SB/T 10782-2012 | English | 289 |
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Watch and clock sales service specification
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SB/T 10782-2012
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Basic data | Standard ID | SB/T 10782-2012 (SB/T10782-2012) | | Description (Translated English) | Watch and clock sales service specification | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 03.080.01 | | Word Count Estimation | 11,142 | | Quoted Standard | GB/T 6044; GB/T 6046; GB 9670; GB/T 17110; GB/T 17242; GB/T 20408; SB/T 10382; SB/T 10401; QB/T 1249; QB/T 1535; QB/T 1536; QB/T 1897; QB/T 1898; QB/T 1899; GB/T 18760 | | Regulation (derived from) | ?Ministry of Commerce Announcement 2012 No.58; Industry Standard Filing Announcement 2012 No.12 (Total No.156); | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China | | Summary | This standard specifies the terms and definitions watch sales service, quality watches sales requirements, classification and qualification, service requirements. This standard applies to consumers in a regular store to buy watches brand dealer sales and | SB/T 10782-2012: Watch and clock sales service specification---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Watch and clock sales service specification
ICS 03.080.01
A12
Record number. 37640-2012
People's Republic of China domestic trade industry standard
Watch sales service specification
Released on.2012-09-19
2012-12-01 implementation
Published by the Ministry of Commerce
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed by the China Small and Medium Business Enterprise Association.
This standard is managed by the Ministry of Commerce of the People's Republic of China.
This standard was drafted. China Small and Medium Business Enterprise Association Watch and Clock Branch, Chengdu Hengdeli Watch & Glasses Co., Ltd., Shanghai Guorui letter
Group, Hangzhou New Idea Business Consulting Service Co., Ltd.
The main drafters of this standard. Zou Jinyu, Zhu Xingyi, Zhang Hua, Hu Xiaohong.
Watch sales service specification
1 Scope
This standard specifies the terms and definitions of watch sales services, the quality requirements of sales watches, classification and qualifications, and service requirements.
This standard applies to watch sales services purchased by consumers in regular brand dealer stores.
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article.
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
GB/T 6044 pointer type quartz watch
GB/T 6046 pointer type quartz clock
GB 9670 shopping mall (shop), bookstore hygiene standards
GB/T 17110 store shopping environment and marketing facilities requirements
GB/T 17242 Complaint Handling Guide
GB/T 18760 Consumer Goods Service Method and Requirements
GB/T 20408 pointer type radio clock
SB/T 10382 Service Management System Specification and Implementation Guide
SB/T 10401 Commodity After-sales Service Evaluation System
QB/T 1249 mechanical watch
QB/T 1535 mechanical alarm clock
QB/T 1536 mechanical pendulum clock
QB/T 1897 waterproof watch
QB/T 1898 watch shockproof watch
QB/T 1899 watch anti-magnetic watch
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
Watch supplier watchandclocksupplier
Enterprises and their branches and individual industrial and commercial households that provide watches and clock products and corresponding services directly to retailers, including manufacturers, distributors and
Other intermediaries. The watch supplier can be a manufacturer, a brand, a manufacturer, an agent, a wholesaler, an importer, and the like.
3.2
Watch sales (retail) watchandclockretailer
Selling watches and clocks directly to the final consumer is at the end of the commodity circulation.
3.3
Watch and clock service provider watchandclockaftersaleserviceprovider
An economic organization that provides consumers with professional services such as watch maintenance, repair, and consulting. Including the authorization of "special contract" for watch maintenance, repair,
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