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GBZ19579-2012: Guidelines for the criteria of performance excellence
Status: Valid GBZ19579: Evolution and historical versions
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| GB/Z 19579-2012 | English | 649 |
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Basic data | Standard ID | GB/Z 19579-2012 (GB/Z19579-2012) | | Description (Translated English) | Guidelines for the criteria of performance excellence | | Sector / Industry | National Standard | | Classification of Chinese Standard | A00 | | Classification of International Standard | 03.120.10 | | Word Count Estimation | 28,240 | | Older Standard (superseded by this standard) | GB/Z 19579-2004 | | Quoted Standard | GB/T 19000; GB/T 19580 | | Regulation (derived from) | Announcement of Newly Approved National Standards No. 2 of 2012 | | Issuing agency(ies) | Ministry of Health of the People's Republic of China | | Summary | This standard specifies the understanding and application of GB/T 19580-2012 " Criteria for Performance Excellence, " the guide. The technical guidance document applies to the pursuit of excellence in all types of organizations, aims to guide the organiza | GBZ19579-2012: Guidelines for the criteria of performance excellence---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Guidelines for the criteria of performance excellence
ICS 03.120.10
A00
People's Republic of China national standardization of technical guidance documents
Replacing GB /Z 19579-2004
Guidelines for Performance Excellence Criteria Implementation
Posted.2012-03-09
2012-08-01 implementation
General Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China
China National Standardization Administration released
Directory
Preface Ⅰ
Introduction Ⅱ
1 Scope 1
2 Normative references 1
3 Terms and definitions 1
4 Implementation Guide 1
4.1 Leadership 1
4.2 Strategy 3
4.3 customers and the market 5
4.4 Resources 7
4.5 Process Management 10
4.6 Measurement, Analysis and Improvement 12
4.7 Results 14
Appendix A (informative) Outstanding Performance Evaluation Criteria Framework and Score Terms Score Table 17
Appendix B (informative) Outstanding Performance Evaluation --- from the organization outlined 19
Appendix C (informative) Elements of outstanding performance evaluation and score guide 20
Foreword
This Guidance Document is drafted in accordance with the rules given in GB/T 1.1-2009.
This Guidance Document replaces GB /Z 19579-2004 Guidelines for the Implementation of the Guidelines for Performance Excellence. This Guidance Document and
GB /Z 19579-2004 compared to the main changes are as follows.
--- Enhanced GB/T 19580 standard systematic, logical and interpretation of the terms of interpretation.
The guidance of technical documents proposed by the General Administration of Quality Supervision, Inspection and Quarantine.
This Guidance Document is governed by the National Quality Management and Quality Assurance Standardization Technical Committee (SAC/TC151).
The drafting of the guidance of technical documents. China National Institute of Standardization, China Quality Association, Beijing University of Information Science and Technology, Xiamen ABB open
Off Limited, China Mobile Group Guangdong Co., Ltd., Haier Group.
The main drafters of this technical guidance document Gong Xiaoming, Tian Wu, Xiong Wei, Liu Yu, Li Zhao, Zhu Huaiqi, Yang Xuedong.
This guidance document was first released in.2004.
Introduction
This Guidance Document complies with the evaluation requirements of the national standard of GB/T 19580-2012 "Guidelines for Performance Excellence" and draws lessons from domestic
Outstanding performance management experience and practices, combined with the practice of business management in our country, from the leadership, strategy, customer and market, resources, process pipe
This paper gives the implementation guide of the criterion of high performance appraisal in seven aspects such as rationality, measurement, analysis and improvement, and result,
Users of the Code better understand and use the standard.
GB/T 19580-2012 "Guidelines for Performance Excellence," specifies the requirements for performance evaluation of high performance, which is the main performance evaluation of excellence
According to this guideline technical document is to organize the implementation of "Guidelines for Performance Excellence," supporting the guidance of technical documents for the organization to understand and apply "Zhuo
Guidelines for Performance Excellence ".
Appendix A to this guidance document is an understanding of the relationship between the seven articles 4.1 to 4.7 of the PIAS and the outline of the organization
Provides a framework diagram and related interpretations, and gives a score sheet of twenty-three scoring terms for use in managing the quantitative score of maturity.
Appendix B of this guidance document describes the importance of having an organization overview as the beginning of a high-performance evaluation and gives an overview of the organization
Outline what needs to be included.
Appendix C of this guidance document describes the four evaluation elements of the four evaluation elements and the results clause of the process clause and respectively
Gives the process guidelines, the results of the guidelines for the evaluation of the terms, at the same time gives a description of the scores for the evaluation of the excellent performance provides a practical guide.
Guidelines for Performance Excellence Criteria Implementation
1 Scope
This Guidance Document provides guidance for understanding and applying GB/T 19580-2012 Guidelines for Performance Excellence.
This Guidance Document is intended for all types of organizations seeking excellence in order to guide the organization in improving its overall performance and competency and in providing
My evaluation and evaluation of quality awards provide guidance for implementation.
2 Normative references
The following documents for the application of this document is essential. For dated references, only the dated version applies to this article
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
GB/T 19000 quality management system foundation and terminology
GB/T 19580 criteria for evaluation of high performance
3 Terms and definitions
GB/T 19000 and GB/T 19580 defined terms and definitions apply to this document.
4 Implementation Guide
Organizational performance appraisal includes qualitative appraisal and quantitative appraisal. Refer to Appendix A, Appendix B and Appendix C for specific appraisal guidelines.
4.1 Leadership
4.1.1 Summary
This clause plays a key role in the continued success of the organization. Among them, the leadership and promotion of top leaders are the preconditions and groups for the success of the organization
Weaving governance is a guarantee of continued organizational success, and fulfilling social responsibility is a prerequisite for the continued success of the organization.
4.1.2 the role of senior leadership
This clause includes the essentials of top leadership, direction, two-way communication, creating environment, quality responsibility, going concern and performance management.
a) Identifying directions means identifying and implementing the organization's mission, vision and values. Mission, vision and values reflect the future of the organization
The direction of development is also the core of the organizational culture and sets the preconditions for the formulation of strategic and strategic goals. High-level leadership of the organization should end
According to its historical evolution, characteristics of the industry and internal and external environment, the actual situation, to discuss, refine, establish and implement its mission, vision and price
Value concept, and lead the way.
b) The purpose of two-way communication is to enable all employees and other interested parties to have a clear and consistent view of the organization's development direction and priorities
Solution, agree and put into action to reach an agreement within the organization and promote the coordinated development outside the organization. Organizations can go through higher levels
Leadership lectures, seminars, websites, newspapers and cultural and sports activities and other forms of two-way communication with employees; through the Fair to discuss
Will, external sites and other forms of bilateral communication with the parties. The organization should establish material incentives and spirits around its development direction and emphasis
Incentive combination of performance incentive system.
c) Creating an environment means creating an organizational culture that includes such elements as honesty and compliance, improvement, innovation, rapid response and learning. high
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