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GB/T 46502-2025: Specification for user experience evaluation of household air conditioners
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Specification for user experience evaluation of household air conditioners
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Basic data | Standard ID | GB/T 46502-2025 (GB/T46502-2025) | | Description (Translated English) | Specification for user experience evaluation of household air conditioners | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | Y61 | | Classification of International Standard | 91.140.30 | | Word Count Estimation | 34,391 | | Date of Issue | 2025-10-05 | | Date of Implementation | 2026-05-01 | | Issuing agency(ies) | State Administration for Market Regulation and Standardization Administration of China | GB/T 46502-2025: Specification for user experience evaluation of household air conditioners---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 91.140.30
CCSY61
National Standards of the People's Republic of China
Home Air Conditioner User Experience Evaluation Standard
Published on 2025-10-05
Implemented on May 1, 2026
State Administration for Market Regulation
The State Administration for Standardization issued a statement.
Table of contents
Preface III
1.Scope 1
2 Normative References 1
3.Terms and Definitions 1
4.Technical Requirements 2
5.Assessment Methods 9.
6.Scoring Method 11
Appendix A (Informative) Statistical Table of Test Scores 14
Appendix B (Informative) Expert Evaluation and User Experience Evaluation Scoring Sheet 24
References 26
Foreword
This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1.Structure and Drafting Rules of Standardization Documents".
Drafting.
Please note that some content in this document may involve patents. The issuing organization of this document assumes no responsibility for identifying patents.
This document was proposed by the China National Light Industry Council.
This document is under the jurisdiction of the National Technical Committee on Standardization of Household Appliances (SAC/TC46).
This document was drafted by. China Household Electric Appliance Research Institute, Guangdong Midea Refrigeration Equipment Co., Ltd., and Qingdao Haier Air Conditioner Co., Ltd.
Gree Electric Appliances, Inc. (Zhuhai), TCL Air Conditioner (Zhongshan) Co., Ltd., Panasonic Air Conditioner Co., Ltd. (Guangzhou), AUX Air Conditioning Co., Ltd.
Limited Liability Company, Hisense Air Conditioning Co., Ltd., Xiaomi Smart Home Appliances (Wuhan) Co., Ltd., China Household Electric Appliance Research Institute (Beijing) Testing and Certification Co., Ltd., Guangdong Midea
Bo Refrigeration Equipment Co., Ltd., Anhui Enbo Electric Co., Ltd., Weikai Testing Technology Co., Ltd., and Zhongren Yingtai Testing Technology Co., Ltd.
The main drafters of this document are. Liang Jing, Wang Songtao, Li Liyan, Cui Chunling, Lu Wei, Pei Kefan, Yan Ling, Cao Yaosong, Hu Wuqiang, and Li Baoyu.
Bie Qingfeng, Shan Lianyu, Zhang Yujia, Zhao Haidong, Gu Yanan, Dai Xingxue, Huang Conglin.
Home Air Conditioner User Experience Evaluation Standard
1 Scope
This document specifies the technical requirements for user experience evaluation of household air conditioners (hereinafter referred to as "air conditioners") and describes the corresponding evaluation methods.
And scoring methods.
This document applies to user experience evaluation of household air conditioners; it can be used as a reference for air conditioners with similar uses.
This document is not applicable to user experience evaluation of window air conditioner products.
2 Normative references
The contents of the following documents, through normative references within the text, constitute essential provisions of this document. Dated citations are not included.
For references to documents, only the version corresponding to that date applies to this document; for undated references, the latest version (including all amendments) applies.
This document.
GB/T 32265.1-2015 Ease of use for daily consumer products – Part 1.Design requirements for use scenarios and user characteristics
3 Terms and Definitions
The following terms and definitions apply to this document.
3.1
User experience
People’s feelings and reactions to using or expecting to use a product, system or service.
[Source. GB/T 36608.2-2018, 3.4]
3.2
usability
Using effectiveness, efficiency, and satisfaction as indicators, a system, product, or service can be used to achieve specific goals in a specific usage context.
The extent to which a specific user uses it.
Note 1."Specific" users, targets, and use cases refer specifically to the combination of specific users, targets, and use cases where availability needs to be considered.
Note 2.The term "usability" is also used as a modifier for design knowledge, skills, activities, and design attributes related to usability, such as usability expertise, usability...
Usability professionals, usability engineering, usability methodologies, usability assessment, and usability heuristics.
[Source. GB/T 18978.11-2023, 3.1.1]
3.3
User Interface
All components (software or hardware) of an interactive system that provide information and control to the user so that the user can use the interactive system.
To complete a specific task.
[Source. ISO 9241-210.2019, 3.16]
3.4
Display interface
A system that transmits information unidirectionally through visualization consists of hardware and software logic, and its function is limited to transmitting the data generated by the system.
It transforms data, status, or instructions into a visual form that is perceptible to the user, but does not include the ability to directly receive or process user information input.
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