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GB/T 43542-2023 English PDF

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GB/T 43542-2023: Specification for supervision and evaluation of property service in government offices
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Basic data

Standard ID GB/T 43542-2023 (GB/T43542-2023)
Description (Translated English) Specification for supervision and evaluation of property service in government offices
Sector / Industry National Standard (Recommended)
Classification of Chinese Standard A12
Classification of International Standard 03.080
Word Count Estimation 22,243
Date of Issue 2023-12-28
Date of Implementation 2024-04-01
Issuing agency(ies) State Administration for Market Regulation, China National Standardization Administration

GB/T 43542-2023: Specification for supervision and evaluation of property service in government offices


---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 03:080 CCSA12 National Standards of People's Republic of China Standards for supervision and evaluation of property services in office areas of government agencies ingovernmentoffices 2024-04-01 Implementation State Administration for Market Regulation Released by the National Standardization Administration Committee

Table of contents

Preface III Introduction IV 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 General requirements 2 5 Property Services Supervision 2 5:1 Supervisory entities and basis 2 5:2 Supervision content 2 5:3 Regulatory preparation 2 5:4 Regulatory Implementation 3 5:5 Problem rectification 3 5:6 Regulatory data archiving and management 3 6 Property service evaluation 3 6:1 Evaluation subjects and methods 3 6:2 Evaluation content 3 6:3 Evaluation preparation 3 6:4 Evaluation Implementation 4 6:5 Evaluation Report 4 6:6 Application of evaluation results 4 6:7 Archiving and management of evaluation data 4 7 Property Service Improvement 4 7:1 Improvement requirements 4 7:2 Improve result verification 5 7:3 Improve application of results 5 7:4 Improve data archiving and management 5 Appendix A (Normative) Property Service Evaluation Form for Office Areas 6 A:1 Basic services 6 A:2 Customer Service 7 A:3 House maintenance services 9 A:4 Utility equipment maintenance services10 A:5 Cleaning services12 A:6 Greening services13 A:7 Public order maintenance services14 Reference 17

Foreword

This document complies with the provisions of GB/T 1:1-2020 "Standardization Work Guidelines Part 1: Structure and Drafting Rules of Standardization Documents" Drafting: Please note that some content in this document may be subject to patents: The publisher of this document assumes no responsibility for identifying patents: This document was proposed and coordinated by the National Agency Affairs Management Standardization Working Group (SAC/SWG17): This document was drafted by: State Administration of Government Affairs, AVIC Property Management Co:, Ltd:, Jiangsu Provincial Administration of Government Affairs, Sichuan Provincial Government Urban Government Affairs Bureau: The main drafters of this document: Xu Yongsheng, Lei Boyong, Yin Xing, Xue Jie, Mi Cang, Liang Weijia, Gao Wentian, Zou Lili, Tan Yu:

Introduction

This document aims to standardize the supervision and evaluation of property services in office areas of government agencies, and regulate the supervision and evaluation of property services in office areas of government agencies: It puts forward standards and requirements in terms of evaluation and property service improvement, and provides methods and tools for carrying out relevant work, so as to provide better service for the property management of office areas: Provide technical basis for property service clients to organize and carry out property service supervision, evaluation, property service procurement and other related work: The setting of evaluation indicators is mainly based on national laws, administrative regulations, departmental regulations and normative documents issued by relevant national departments: The orientation is: conducive to improving the level of agency property services and management, conducive to the standardization, normalization and social development of agency logistics management, and beneficial to To create a safe, orderly, green, clean, civilized and harmonious office working environment: Standards for supervision and evaluation of property services in office areas of government agencies

1 Scope

This document stipulates the terms and definitions, general requirements, property service supervision, property service supervision and evaluation in the office area of the agency: service evaluation, property service improvement and evaluation tools: This document is applicable to the organization of the client of property services in the office area of the agency to carry out the supervision and evaluation of property services in the office area of the agency: The technical business work area in the relevant office area shall be implemented accordingly:

2 Normative reference documents

The contents of the following documents constitute essential provisions of this document through normative references in the text: Among them, the dated quotations For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to this document: GB 2894 Safety signs and guidelines for their use GB 5749 Hygienic Standards for Drinking Water GB/T 10001:1 Graphic symbols for public information Part 1: General symbols GB 13495:1 Fire safety signs Part 1: Signs GB 17051 Hygiene specifications for secondary water supply facilities GB/T 17242 Complaint Handling Guide GB/T 18883 Indoor air quality standards GB/T 21741 General technical requirements for security systems in residential areas GB 25201 Maintenance and management of building fire protection facilities GB/T 36710 Specifications for energy-saving operation and management of office areas of public institutions GB 50222 Fire protection code for interior decoration design of buildings GB 50365 Air conditioning and ventilation system operation and management standards GA503 Technical regulations for inspection of building fire protection facilities TSG08 Special Equipment Usage Management Rules TSGT5002 Elevator maintenance rules

3 Terms and definitions

The following terms and definitions apply to this document: 3:1 governmentoffices The party and government agencies use the premises to secure the offices of the agencies: 3:2 Activities to supervise, manage and inspect property management and services:

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