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GB/T 34833-2017 English PDF

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GB/T 34833-2017: Specification for patent agency service
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Basic data

Standard ID GB/T 34833-2017 (GB/T34833-2017)
Description (Translated English) Specification for patent agency service
Sector / Industry National Standard (Recommended)
Classification of Chinese Standard A01
Classification of International Standard 03.100.01
Word Count Estimation 10,119
Date of Issue 2017-11-01
Date of Implementation 2018-01-01
Issuing agency(ies) General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China

GB/T 34833-2017: Specification for patent agency service

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Specification for patent agency service ICS 03.100.01 A01 National Standards of People's Republic of China Patent agency service specifications Posted.2017-11-01 2018-01-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China China National Standardization Administration released Directory Preface Ⅰ Introduction Ⅱ 1 Scope 1 2 Normative references 1 3 Terms and definitions 1 4 General 1 4.1 Service Technology Innovation 1 4.2 integrity of law practice 2 4.3 Regulatory agency management 2 5 Management Requirements 2 5.1 General Requirements 2 5.2 Meeting of shareholders or partners 2 6 Human Resource Management 2 6.1 Staffing 2 6.2 Personnel Management 2 6.3 staff leave 3 7 Organization Information Management 3 7.1 Institutional information clearly 3 7.2 Information Change Management 3 8 Business Management 3 8.1 file management 3 8.2 Process Management 3 8.3 Confidentiality Management 4 8.4 Quality Management 4 8.5 Seal and electronic system authority management 4 9 service requirements 4 9.1 Service Principle 4 9.2 business management 4 9.3 Business Information and Notification 5 9.4 Service Relationship Establishment, Change and Termination 5 10 Service Evaluation and Improvement 6 10.1 Client evaluation 6 10.2 Self-evaluation 6 10.3 Service Improvement 6

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009. This standard is proposed by the State Intellectual Property Office. This standard by the National Knowledge Management Standardization Technical Committee (SAC/TC554) centralized. This standard was drafted unit. State Intellectual Property Office, All-China Patent Agents Association, Jiangsu Provincial Intellectual Property Office, Jiangsu Province, intellectual property Research center. The main drafters of this standard. Hehua, Song Jianhua, Dong Ying, Xu Yuanyuan, Ding Huiling, Liu Ying, Jin Yunxiang, Li Zi, Zhang Wenmei, Su Suping, Yang Yuming, Lin Baimin, Jiang Jiancheng, Zhang Jiancheng, Long Chuanhong, Tang Heng, Song Donglin, Gao Yongyi, Zhu Zhengqiang, Yue Gaofeng.

Introduction

Patent agency is to provide the main body of patent agency services, development and implementation of patent agency service standards for the improvement of patent agency Institutional management capabilities, improve the quality of patent agency services, standardize the patent agency service market order of great significance. This standard guides patent agencies to carry out patent agency services, propose patent agency service management requirements and promote patent law The correct implementation. Through the implementation of this standard, the patent agency management system, standardization of services, the development of sustainable development. This standard is a recommended standard, patent agencies can make their own management according to the specific circumstances make appropriate adjustments to achieve effective management, to mention For quality service. Patent agency service specifications

1 Scope

This standard specifies the general services of patent agencies, management requirements, human resources management, institutional information management, business management, service Requirements, service evaluation and improvement of the content. This standard applies to the management of patent agency services, but also can be used for external organizations to evaluate the patent agency services or certification.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version applies to this article Pieces. For undated references, the latest edition (including all amendments) applies to this document. GB/T 19038 customer satisfaction evaluation model and method guide GB/T 19039 Customer Satisfaction Assessment General

3 Terms and definitions

The following terms and definitions apply to this document. 3.1 Patentservice Patent agency to accept the commission, for patent applications, patent review, declared invalid patents, patent licenses, patent transfer and other Patent affairs. Note. "Patent Agent" See Patent Agents Ordinance. 3.2 Patent agency According to the law to establish and obtain a patent agency licensed to handle patent agency business service agencies. Note. "Patent agencies" see "Patent Agents Ordinance." 3.3 Patent Agent patentagent Qualified in accordance with the law, the patent agency engaged in patent agency business practitioners. 3.4 Client client Commissioned patent agencies for patent agency business of natural persons, legal persons or other organizations.

4 General rules

4.1 Service Technology Innovation Patent agencies should apply legal and technical service expertise to provide patent agency services to promote patent creation, use, protection and management Reason, fully realize the value of scientific and technological innovation.

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