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GB/T 28583-2025: Specification of electricity supply service
Status: Valid GB/T 28583: Evolution and historical versions
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| GB/T 28583-2025 | English | 459 |
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Specification of electricity supply service
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GB/T 28583-2025
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| GB/T 28583-2012 | English | 419 |
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Specification of electricity supply service
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PDF similar to GB/T 28583-2025
Basic data | Standard ID | GB/T 28583-2025 (GB/T28583-2025) | | Description (Translated English) | Specification of electricity supply service | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | F20 | | Classification of International Standard | 29.020 | | Word Count Estimation | 22,225 | | Date of Issue | 2025-04-25 | | Date of Implementation | 2025-11-01 | | Older Standard (superseded by this standard) | GB/T 28583-2012 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 28583-2025: Specification of electricity supply service---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 29.020
CCSF20
National Standard of the People's Republic of China
Replace GB/T 28583-2012
Power supply service specifications
Released on 2025-04-25
2025-11-01 Implementation
State Administration for Market Regulation
The National Standardization Administration issued
Table of contents
Preface III
1 Scope 1
2 Normative references 1
3 Terms and Definitions 2
4 General Principles of Power Supply Services 4
5 Power supply quality 4
5.1 Power Quality 4
5.2 Power supply reliability 5
6 Power usage and grid connection business processing 5
6.1 General Provisions 5
6.2 Power supply (grid connection) solution provision 6
6.3 Design Review 6
6.4 Intermediate inspection, completion (grid connection) inspection, grid connection commissioning and meter installation and power connection 7
6.5 Signing of power supply and use contract (power purchase and sale contract) 7
6.6 User Profile Management 8
7 Electricity Metering 8
8 Electricity bill settlement 8
8.1 Meter Reading 8
8.2 Electricity Cost Calculation 8
8.3 Electricity Fee Collection 9
9 Power supply fault handling 9
10 Power outage, power restriction or power supply suspension 9
11 Electricity Safety Service10
12 Service Channels10
12.1 Business premises 10
12.2 Power supply service hotline 11
12.3 Electronic channels11
13 User Complaints Handling11
14 Information Disclosure12
Appendix A (Normative) Basic functions and performance requirements of voltage monitoring devices 13
Appendix B (Normative) Statistical method for reliability of power supply to 10(6, 20) kV users 14
Appendix C (Normative) 10(6, 20) kV User Annual Average Power Supply Reliability Index Requirements Calculation Basis 15
References 16
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1.Structure and drafting rules for standardization documents"
Drafting.
This document replaces GB/T 28583-2012 "Power Supply Service Specification". Compared with GB/T 28583-2012, except for structural adjustment and editing
In addition to the changes in performance, the main technical changes are as follows.
a) The definition of "power supply enterprise" has been changed (see 3.2, 3.2 of the.2012 edition);
b) Added the terms and definitions of “incremental distribution network” and “distributed generation” (see 3.6 and 3.7);
c) Changes have been made to the general service specifications for power supply companies in terms of universal service obligations, new energy project access services, and direct supply to households.
(See 4.2, 4.3 and 4.6, 4.2, 4.3 and 4.6 of the.2012 edition);
d) Changed the harmonic voltage value of the public power grid, and changed the voltage value range from "10kV" to "10(6, 20)kV" (see 5.1,.2012
5.2 and 5.6 of the.2011 edition);
e) Changed the statistical method of power supply reliability rate, changing "annual power supply reliability rate (RS-1)" to "average power supply reliability rate (ASAI-1)"
(See 5.2 and Appendix B, 5.4 of the.2012 edition);
f) Added requirements for distributed power grid connection business, including distributed power access plan, online monitoring device, grid connection inspection and
Subsequent work after grid connection and commissioning application (see 3.13, 6.2.4, 6.2.5 and 6.4.9);
g) Changed the time limit requirements for each link of electricity consumption and grid connection business (see 6.2.6, 6.3.3, 6.3.5, 6.4.4, 6.4.7 and 6.4.8,.2012
6.2.4, 6.3.3, 6.3.5, 6.4.3, 6.4.6 and 6.4.7 of the.2016 edition);
h) Added the main contents of the distributed power generation purchase and sales contract and the agency purchase and sales contract (see 6.5.3 and 6.5.4);
i) Added requirements related to electric energy metering devices and clarified the requirements for replacement of electric energy metering devices (see 7.1 and 7.3);
j) Added requirements for recording meter readings, including requirements for handling meter reading failures and abnormal data collection (see 8.1.3);
k) Added electricity fee calculation requirements, including market-based electricity price calculation and issuance, distributed power generation electricity fee settlement and subsidy payment requirements
(see 8.2.1 and 8.2.4);
l) Modified the power supply fault handling requirements, including internal fault notification and the average time for power supply repair personnel to arrive at the scene (see Chapter 9,
Chapter 8 of the.2012 edition);
m) Changes have been made to the electricity safety service requirements, including basic requirements for electricity inspection and the power supply and self-prepared emergency power supply for important power users.
Configuration requirements (see Chapter 11, Chapter 10 of the.2012 edition);
n) Added the exception handling method for electronic channels (see 12.3.4);
o) Changed the time limit requirements for handling user complaints (see 13.2, 12.2 of the.2012 edition);
p) The time limit for information disclosure response has been increased (see 14.3).
Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.
This document is proposed and coordinated by the China Electricity Council.
This document was drafted by. State Grid Corporation of China, State Grid Jiangsu Electric Power Co., Ltd., China Southern Power Grid Co., Ltd.,
Inner Mongolia Electric Power (Group) Co., Ltd., State Grid Hebei Electric Power Co., Ltd., State Grid Shandong Electric Power Co., Ltd., State Grid Zhejiang Electric Power Co., Ltd.
State Grid Henan Electric Power Company, State Grid Chongqing Electric Power Company, State Grid Liaoning Electric Power Company, State Grid Shaanxi Electric Power Company
company.
The main drafters of this document are. Wang Yanfang, Li Shuguo, Xie Libin, Guo Jiadi, Chen Lijun, Zhang Yan, Yu Yang, Chen Qiuhan, Zhang Xiangkun, Tang Xu,
Wang Yan, Li Tinglei, Li Xiufen, Cheng Chao, Ge Wei, Meng Hao, Wu Xuexia, Shen Hao, You Yanni, Sun Hefa, Li Yiming, Chen Wenying, Tang Jie, Li Jing,
Jiang Shan, Yue Hongquan, Wu Jie, He Wei, Kang Yumeng.
The previous versions of this document and the documents it replaces are as follows.
---First published in.2012 as GB/T 28583-2012;
---This is the first revision.
Power supply service specifications
1 Scope
This document defines the terms and definitions of power supply services, and stipulates general service specifications, power supply quality, power consumption and grid connection business handling, power energy
Requirements for metering, electricity bill settlement, power supply fault handling, service channels, etc.
This document applies to power supply services provided by power supply enterprises.
2 Normative references
The contents of the following documents constitute essential clauses of this document through normative references in this document.
For referenced documents without a date, only the version corresponding to that date applies to this document; for referenced documents without a date, the latest version (including all amendments) applies to
This document.
GB/T 12325 Power quality supply voltage deviation
GB/T 14549 Power quality - Harmonics in public power grids
GB/T 15945 Power quality - Power system frequency deviation
GB/T 17626.7 Electromagnetic compatibility test and measurement technology Power supply system and connected equipment harmonics, interharmonics measurement and measuring instruments
Guidelines
GB/T 29328 Technical specification for power supply and self-provided emergency power supply configuration for important power users
GB 50052 Design specification for power supply and distribution systems
GB 50053 Design specification for substations 20kV and below
GB 50054 Low voltage power distribution design specification
GB 50059 35~110kV substation design specification
GB 50060 3~110kV high voltage distribution equipment design specification
GB 50062 Design specification for relay protection and automatic devices of power installations
GB 50147 Specification for construction and acceptance of high voltage electrical equipment for electrical installation projects
GB 50148 Specification for the construction and acceptance of power transformers, oil-immersed reactors and mutual inductors for electrical installation projects
GB 50149 Specification for construction and acceptance of busbar installations for electrical installations
GB 50150 Electrical equipment acceptance test standard for electrical installation engineering
GB 50168 Construction and acceptance standard for cable lines for electrical installation projects
GB 50169 Specification for construction and acceptance of grounding devices for electrical installation projects
GB 50171 Specification for the construction and acceptance of panels, cabinets and secondary circuit wiring for electrical installation projects
GB 50172 Specification for construction and acceptance of storage batteries for electrical installation projects
GB 50173 Electrical installation engineering 66kV and below overhead power line construction and acceptance specification
GB 50227 Design specification for parallel capacitor devices
GB 51348 Civil building electrical design standard
DL/T 500 Technical conditions for use of voltage monitors
DL/T 621 Grounding of AC electrical equipment
DL/T 836.2 Power supply reliability evaluation procedures for power supply systems Part 2.High and medium voltage users
DL/T 1917 Technical Specifications for Power User Business Expansion Application
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