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GB/T 24822-2009: The specifications for maintenance failure coding of household and similar electrical appliances
Status: Valid
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 24822-2009 | English | 689 |
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The specifications for maintenance failure coding of household and similar electrical appliances
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GB/T 24822-2009
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Basic data | Standard ID | GB/T 24822-2009 (GB/T24822-2009) | | Description (Translated English) | The specifications for maintenance failure coding of household and similar electrical appliances | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | Y60 | | Classification of International Standard | 97.030 | | Word Count Estimation | 30,36 | | Date of Issue | 2009-12-15 | | Date of Implementation | 2010-05-01 | | Adopted Standard | CECED-IRIS REPAIR CODING SYSTEM (European Household Electrical Appliances Association-Maintenance Coding System) | | Regulation (derived from) | National Standard Approval Announcement 2009 No.15 | | Issuing agency(ies) | General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China | | Summary | This standard specifies the household and similar electrical appliances service involved in the process to sources of information, fault phenomena, service type, service delivery, cause of the fault, information coding and maintenance measures and rules of fault liability. This standard applies to household and similar electrical appliances after-sales service stocks involved in the process to encode information. | GB/T 24822-2009: The specifications for maintenance failure coding of household and similar electrical appliances
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
The specifications for maintenance failure coding of household and similar electrical appliances
ICS 97.030
Y60
National Standards of People's Republic of China
Household and similar electrical appliances repair failure Coding Standards
Posted 2009-12-15
2010-05-01 implementation
Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China
Standardization Administration of China released
Table of Contents
Preface Ⅰ
1 Scope 1
2 Terms and definitions 1
3 Fault code System 1
4 Troubleshooting information coding rule 1
Appendix A (normative) Maintenance coding system status codes in Table 4
Appendix B (normative) coding system maintenance Extended Status Code Table 5
Annex C (normative) Maintenance code table coding system symptoms 7
Annex D (normative) Maintenance coding system fault code table 24
Appendix E (normative) coding system maintenance service code table 26
Foreword
The standard content reference current EU common fault code standard "CECED-IRISREPAIRCODINGSYSTEM" (European
Household Electrical Appliances Association - maintenance coding system) encoding technology.
The Standard Appendix A, Appendix B, Appendix C, Appendix D, Appendix E are normative appendices.
The standard proposed by China National Light Industry Council.
This standard by the National Standardization Technical Committee appliances (SAC/TC46) centralized.
This standard is mainly drafted by. Haier Group Company Limited, Jiangsu BSH Home Appliances Sales Co., Ltd., Sakura (China) Shares
The company, China Household Electrical Appliances Research Institute, Guangdong Macro Gas Appliance Co., Ltd., Zhuhai Gree Electric Appliance Co., Ltd., Hisense Kelon Electrical Unit
Parts Limited, Midea Group Co., Ltd., Ningbo Aux Air Conditioning Co., Ltd., Hangzhou Electric Co., Opp.
The main drafters of this standard. Wan Qian beginning, Ma Dejun, Chengdao Yuan, Liao Jinzhu, Shao Yan, Liang Feng, Wang Yunwei, Wang Hailong, white Wei, Lee Shui-shan.
Household and similar electrical appliances repair failure Coding Standards
1 Scope
This standard specifies the Household and similar electrical appliances service products involved in the process to sources of information, symptoms, service class
Type, service, cause of the malfunction, information coding rules and measures to repair the fault and responsibility.
This standard applies to household and similar electrical service involved in the process to encode information.
2 Terms and definitions
The following terms and definitions apply to this standard.
2.1
According to certain protocol or format to convert the information into the process code.
2.2
Digital character set (0-9) as a valid code bits of each character.
2.3
Uppercase or lowercase English alphabetic character set (A ~ Z, a ~ z) as a valid code bits of each character. Normally case characters
Without admixture.
2.4
At the same character set and digital mixing as each alphabetic character set code bits valid characters.
3 Fault coding system
3.1 Fault code system is mainly used to record the service of interrelated processes involved in encoding key information interaction, including
Comprising. a user code information, product information code, fault code information maintenance, spare parts and other information code.
3.2 User information code record information about the user, including. country and region, name, phone, email, address, zip code and other information.
3.3 product information code recorded product-related information, including. product, series, model, serial number, date of purchase, date of installation, repair
Date.
3.4 Troubleshooting service information code recording process and the results of relevant information, including. sources of information, symptoms, type of service, service
Way, cause of the malfunction, maintenance measures and fault liability.
3.5 accessories code used during recording service to parts of the relevant information, including. name parts, accessories, coding.
4 Troubleshooting information coding rules
4.1 Classification
Troubleshooting information includes information source code, status code, code of symptoms, type of service, service, mode code, fault codes, repair yards and responsibilities
Any code, a total of eight categories.
4.2 information source
4.2.1 source code for common coding information for the type of marking requirements of service users.
4.2.2 The information source is a digital code, a total of four categories (Table 1).
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