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LBT040-2015: Specifications for pre-tour explicate service by travel agency
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| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| LB/T 040-2015 | English | 199 |
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Specifications for pre-tour explicate service by travel agency
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LB/T 040-2015
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Basic data | Standard ID | LB/T 040-2015 (LB/T040-2015) | | Description (Translated English) | Specifications for pre-tour explicate service by travel agency | | Sector / Industry | Travel & Tourism Industry Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 3.2 | | Word Count Estimation | 8,877 | | Date of Issue | 2015-04-02 | | Date of Implementation | 2015-05-01 | | Quoted Standard | GB/T 16766; GB/T 19001; GB/T 31385; GB/T 31386 | | Regulation (derived from) | China National Tourism Administration Announcement 2015 December | | Issuing agency(ies) | National Tourism Administration | | Summary | This Standard specifies the travel agents provide tourists with the relevant requirements of the service before the line illustrates the field covered. This Standard applies to travel agencies within the People's Republic of China offered to sign a contract package tour and includes travel and tour services tourism products. | LBT040-2015: Specifications for pre-tour explicate service by travel agency---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Specifications for pre-tour explicate service by travel agency
ICS 03.200
A12
People's Republic of China Tourism Industry Standards
Travel agency pre-departure instructions
Released on.2015-04-02
2015-05-01 implementation
The National Tourism Administration of the People's Republic of China
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed by the National Tourism Administration.
This standard is under the jurisdiction of the National Tourism Standardization Technical Committee (SAC/TC210).
This standard was drafted. Supervision and Management Department of the National Tourism Administration, Beijing Zhongxin International Travel Service Co., Ltd.
The main drafters of this standard. Wang Yijing, Wang Chunfeng, Zhao Rui, Pan Lihua, Peng Zhikai, Zhang Haiyan, Tang Bing, Wang Liming, Duan Guoqiang, Yu Hong,
Wen Qingyi and Dong Chao.
Travel agency pre-departure instructions
1 Scope
This standard stipulates the travel agency's requirements for providing pre-departure instructions for tourists.
This standard applies to travel agencies provided by travel agencies within the People's Republic of China, which sign a package tour contract and include travel itinerary services.
product.
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article.
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
GB/T 16766 Tourism Basic Terminology
GB/T 19001 quality management system requirements
GB/T 31385 Travel Agency Service General
GB/T 31386 Travel Agency Outbound Travel Service Specification
3 Terms and definitions
The following terms and definitions as defined in GB/T 16766 apply to this document.
3.1
Package tour contract packagetourcontract
Refers to the travel agency pre-arranging the itinerary, providing or providing assistance to the transportation, accommodation, catering, tour, tour guide or leader.
For travel services above the above, the contract for the traveler to pay the travel expenses at the total price.
Note. The third paragraph of Article 101 of Chapter 10 of the Tourism Law of the People's Republic of China is cited.
3.2
Pre-departure description service pre-tourexplicationservice
Travel agencies and tourists signed a package tour contract, the agreed travel activities before the trip, the agreed service content, to inform the tourists
It is one of the indispensable service links in the packaged travel products provided by travel agencies to provide information and help to successfully complete the tourism activities.
3.3
Pre-departure description service provider pre-tourexplicationservicesupplier
A travel agency that signs a package tour contract with a tourist, including. a trip to recruit, organize, host, and provide full travel services.
A cooperative agent or travel retailer that sells packaged travel products of wholesalers and signs package travel contracts with tourists.
4 basic requirements
4.1 Active service
The pre-departure description service is different from the product description service in the pre-sales service, the tips and notifications to the tourists during the travel itinerary, and the travel agency.
This service should be offered to tourists on their own initiative.
Travel agencies that provide full-time travel services should actively provide effective support for pre-declaration services for their agents and retailers.
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