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GB/T 38354-2019: Specification for service and management of rural electronic commerce service stations
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| GB/T 38354-2019 | English | 199 |
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Specification for service and management of rural electronic commerce service stations
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GB/T 38354-2019
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Basic data | Standard ID | GB/T 38354-2019 (GB/T38354-2019) | | Description (Translated English) | Specification for service and management of rural electronic commerce service stations | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A02 | | Classification of International Standard | 03.080.99 | | Word Count Estimation | 10,139 | | Date of Issue | 2019-12-31 | | Date of Implementation | 2019-12-31 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 38354-2019: Specification for service and management of rural electronic commerce service stations
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Specification for service and management of rural electronic commerce service stations
ICS 03.080.99
A02
National Standards of People's Republic of China
Rural e-commerce service station (point) service and management specifications
2019-12-31 release
2019-12-31 implementation
State Administration of Market Supervision
Published by the National Standardization Administration
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed and managed by China National Institute of Standardization.
This standard was drafted. Zhejiang Institute of Standardization, Zhejiang Province E-Commerce Promotion Association, China Institute of Standardization, Zhejiang Province Articles
Code Center, Xiamen Institute of Standardization, Fujian Institute of Standardization, Shenzhen Batian Ecological Engineering Co., Ltd., Sichuan Province Standardization
Research Institute, Yinzhou Dongfang Grain E-commerce Industrial Park Operation Co., Ltd., Jilin Provincial Standards Research Institute, Anji County China Beautiful Rural Standardization Research
Center, Anhui Yitaige Intelligent Technology Co., Ltd., Beijing Zhongnongfu Agricultural Technology Co., Ltd., People of Longgang Town, Cangnan County, Wenzhou City
government.
Drafters of this standard. Ying Shanting, Chen Fuyu, Yun Zhenyu, Shen Binli, Liu Yanlin, Tong Jinglong, Yao Yan, Shi Jin, Wang Dong, Wang Binbin,
Huang Peizhao, Yue Li, Tong Guodong, Hong Lijun, Song Lihong, Zhang Yue, Yang Ming, Hua Yingyu, Xu Wenchen, Zhang Wenbo, Yu Sheng, Chen Jianan.
Rural e-commerce service station (point) service and management specifications
1 Scope
This standard specifies the construction requirements, service content, service process, service requirements, and management requirements for rural e-commerce service stations (points).
This standard applies to the construction, service and management of rural e-commerce service stations (points).
2 terms and definitions
The following terms and definitions apply to this document.
2.1
Rural e-commerce service stations (points)
Utilize e-commerce platform to provide convenience services such as commodity purchasing, product sales, e-commerce knowledge training, logistics and distribution for residents in the village
Village service station (point).
2.2
Rural e-commerce service stations (points) operating units operatingorganizationsofruralelectroniccommerceservicestations
Organization responsible for the overall distribution, operation and service of rural e-commerce service stations (points) in a certain area.
Note. Rural e-commerce service stations (points) operating units establish a unified operation and service model for rural e-commerce service stations (points) in the region, and provide them with
For business training, technical support, information consulting, product docking, logistics and other services.
3 Construction requirements
3.1 Site selection
3.1.1 The service station (point) should be located in a place where the villagers' daily activities are concentrated, the transportation is relatively convenient, and the network and logistics are accessible.
3.1.2 Service stations (points) should be located in the original rural shops, supply and marketing cooperatives, post offices, villagers 'activity centers, villagers' own houses, rural youth
Renovate and use existing places such as entrepreneurial bases, farmer professional cooperatives, family farms, and enterprises.
3.2 Equipment and Facilities Configuration Requirements
3.2.1 The service station (point) should have a fixed business place, and the actual area of use should not be less than 10m2, with purchasing, commissioning, display, express delivery
And other functions.
3.2.2 It should be equipped with the necessary network software and hardware facilities (computers, network broadband, routers) to be able to access the Internet and connect to e-commerce platforms or public
Service information platform. If possible, it should be equipped with a code reader and an LCD TV used to display product information of e-commerce platforms. Facilities and equipment should
Ensure normal operation.
3.2.3 Corresponding service facilities should be provided, including desks, chairs, display cabinets, information racks, receiving and dispatching baskets, event poster boards, etc.
3.2.4 Fire-fighting equipment such as fire extinguishers shall be provided, and sanitary measures such as anti-rat, anti-fly and anti-cockroach shall be taken. Conditional service stations (points) can be installed
Video surveillance equipment or anti-theft security system.
3.2.5 The service station (point) operating unit should have a unified name and logo, and uniformly design and set up the station (point) plaque, door shop sign, and window advertisement
Brand, mobile light box, etc., with healthy content, standardized writing, beautiful and tidy, and meet relevant safety technical requirements.
3.2.6 The necessary service information identification shall be provided, and the responsibilities of service stations (points), service functions and charging standards, and service processes shall be prominently displayed.
Marked.
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