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YD/T 1926.3-2010 English PDF

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YD/T 1926.3-2010: Technical specification for IT operations and maintenance service management. Part 3: Service management process
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YD/T 1926.3-2010English1899 Add to Cart 10 days [Need to translate] Technical specification for IT operations and maintenance service management. Part 3: Service management process Valid YD/T 1926.3-2010

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Basic data

Standard ID YD/T 1926.3-2010 (YD/T1926.3-2010)
Description (Translated English) Technical specification for IT operations and maintenance service management. Part 3: Service management process
Sector / Industry Telecommunication Industry Standard (Recommended)
Classification of Chinese Standard M21
Classification of International Standard 33.030
Word Count Estimation 77,773
Date of Issue 2010-12-29
Date of Implementation 2011-01-01
Quoted Standard YD/T 1926.1
Regulation (derived from) MIIT (2010) No. 134
Issuing agency(ies) Ministry of Industry and Information Technology
Summary This standard specifies the types of IT operation and maintenance service management processes objectives, scope, activities, design, process the relationship between the provisions of the processes involved in the roles and responsibilities of key metrics. This standard applies to IT operation and maintenance service management processes, IT operation and maintenance service providers and customers to improve operation and maintenance efficiency and reduce operation and maintenance costs to provide the basis.

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