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Evaluation system for vocational qualification of all grades of housekeeper
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SB/T 10982-2013
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Basic data | Standard ID | SB/T 10982-2013 (SB/T10982-2013) | | Description (Translated English) | Evaluation system for vocational qualification of all grades of housekeeper | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A10 | | Classification of International Standard | 03.100.30 | | Word Count Estimation | 6,650 | | Regulation (derived from) | ?Ministry of Commerce Announcement 2013 No. 21; Industry-Standard-Filing Announcement 2013 No. 6 (Total No. 162) | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China | | Summary | This standard specifies the terms and definitions in domestic service, forms of domestic service, housekeeping staff, division of professional ethics, qualification classification and qualification requirements. This standard applies to administrative are | SB/T 10982-2013: Evaluation system for vocational qualification of all grades of housekeeper---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Evaluation system for vocational qualification of all grades of housekeeper
ICS 03.100.30
A10
Record number. 40309-2013
People's Republic of China domestic trade industry standard
Housekeeping staff, teacher qualification rating system
Released on.2013-04-16
2013-11-01 implementation
Published by the Ministry of Commerce
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard is proposed and managed by the Ministry of Commerce of the People's Republic of China.
This standard was drafted. 81890 Service Industry Association, Haishu District, Ningbo, Zhejiang Shuren University, Ningbo Family Service Industry Association, Ningbo City
Standardization Institute.
The main drafters of this standard. Hu Daolin, Zhu Hongyu, Lu Wensheng, Wang Qunlong, Ye Yanger, Yan Honghai, Yan Jun, Shi Wenjuan, Yu Jianyu, Chai Yaer,
Zhao Weiwei, Hu Yijun, Xue Weili.
Housekeeping staff, teacher qualification rating system
1 Scope
This standard specifies the terms and definitions of domestic service, the form of domestic service, the professional ethics of the housekeeper, the division, the qualification classification and qualifications.
Claim.
This standard applies to the assessment of the qualifications of domestic workers in the administrative region of the country.
2 Terms and definitions
The following terms and definitions apply to this document.
2.1
Housekeeping service
In order to meet the needs of family life, paid services provided by domestic service personnel through domestic service agencies.
2.2
Housekeepers, housekeepers
Star-rated housekeeping service personnel who have mastered the corresponding domestic knowledge and skills and passed the examination.
2.3
Home executor executivehousekeepers
Have some aspects of home economics expertise, have a deeper home economics theory, have a certain research result in the combination of theory and practice or at home
Professional and technical personnel who have contributed a lot to political services.
3 Forms of housekeeping services
3.1 Home service. According to the contract's work content and working time, living in the customer's family as the basic form, for the customer's family life
Or related content to provide services, generally paid monthly.
3.2 Timekeeping service. A housekeeping service that pays remuneration in terms of working hours. It is usually calculated in hours and can be divided into clocks.
Service and regular hourly service.
3.3 Piece-rate service. The housekeeping service that pays the remuneration with the labor content as the calculation unit. According to the nature of the event, it can be divided into sudden event service.
Services, planned event services, and phased event services.
3.4 Facility services. Domestic enterprises provide specialized facilities or equipment to complete the services.
4 professional ethics of teachers and teachers
4.1 Comply with national laws and regulations.
4.2 Comply with the company's rules and regulations, safeguard the legitimate interests of the company, and establish a corporate image.
4.3 Dedicated, honest and trustworthy, focus on efficiency, and have a good sense of service.
4.4 Pay attention to civility and courtesy, behave well, and behave generously.
4.5 Maintain the legitimate interests of customers and keep customers' privacy.
4.6 Actively participate in various types of training and learning, and strive to improve their own quality and service skills.
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