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Family education service specifications
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SB/T 10942-2012
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Basic data | Standard ID | SB/T 10942-2012 (SB/T10942-2012) | | Description (Translated English) | Family education service specifications | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 03.080.30 | | Word Count Estimation | 15,197 | | Quoted Standard | GB/T 10001.1; GB/T 17242; GB/T 19001-2008; National Development Planning Commission of the PRC Decree No. 8 " on the price tag of goods and services to implement the provisions." | | Regulation (derived from) | ?Industry Standard Filing Announcement 2013 No.3 (Total No.159); Ministry of Commerce Announcement 2013 No.7 | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China | | Summary | This standard specifies the terms and definitions of family education services, basic requirements, services, service management and customer relationship management. This standard applies to a nationwide service organization and tutors engaged in family | SB/T 10942-2012: Family education service specifications---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Family education service specifications
ICS 03.080.30
A12
Record number. 39317-2013
People's Republic of China domestic trade industry standard
Family education service specification
Released on.2013-01-23
2013-09-01 implementation
Published by the Ministry of Commerce
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed by the Department of Commerce of Heilongjiang Province and Harbin Purui Family Service Co., Ltd.
This standard is managed by the Ministry of Commerce of the People's Republic of China.
This standard was drafted. Harbin Purui Family Service Co., Ltd.
The main drafters of this standard. Yang Ruo, Xu Zhen, Li Qingjuan, Zhang Ronghui, Li Mingchun, Chen Shoufeng, Li Liang, Yue Pengbo, Li Yinhui, Liu Jiandong.
Introduction
In order to better regulate the domestic family education service market and provide a good learning environment for parents and children, this standard has been formulated.
The main purpose of the development of this standard is to form an institutional environment for the development of family education service industry, improve the overall quality of family teachers, and guide
Family education service organizations adopt standardized management to enhance market competitiveness.
Family education service specification
1 Scope
This standard specifies the terms and definitions, basic requirements, service content, service management and consumer relationship management of family education services.
This standard applies to service agencies and home teachers, consumers and clients who are engaged in family education services nationwide.
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article.
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
GB/T 10001.1 Common information graphical symbols - Part 1. General symbols
GB/T 17242 Complaint Handling Guide
GB/T 19001-2008 Quality Management System Requirements
Order of the National Development Planning Commission of the People's Republic of China No. 8 "Regulations on the Clear Price of Goods and Services"
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
Family education service familyeducationservice
Family-oriented services, providing fetal education, early childhood education, family counseling for primary and secondary school students, and parental family education services
General name.
3.2
Family education service agency familyeducationserviceorganization
An organization established in accordance with the law to engage in family education service operations or intermediary activities (hereinafter referred to as service agencies).
3.3
Family education service consumer familyeducationservicetoconsumers
The subject of receiving family education services usually refers to parents and students (hereinafter referred to as consumers).
3.4
Family education service contract familyeducationservicecontract
Written documents signed by service agencies or tutors and consumers regarding the content and requirements of family education services (hereinafter referred to as service
with).
3.5
Tutor familyteachers
A full-time or part-time teacher who provides services to the consumer in the family, as required by the service contract.
3.6
Parental family education familyeducationforparents
Counseling and counseling for parents in the future development of children (or children), moral education, psychological education, etc.
Inquiries and other services.
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