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US$199.00 ยท In stock Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email. SB/T 10808-2022: (Convenience Store Operation Specifications) Status: Valid SB/T 10808: Evolution and historical versions
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| SB/T 10808-2022 | English | 199 |
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3 days [Need to translate]
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(Convenience Store Operation Specifications)
| Valid |
SB/T 10808-2022
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| SB/T 10808-2012 | English | 759 |
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4 days [Need to translate]
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Service classification and operation standards in convenience store
| Obsolete |
SB/T 10808-2012
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PDF similar to SB/T 10808-2022
Basic data | Standard ID | SB/T 10808-2022 (SB/T10808-2022) | | Description (Translated English) | (Convenience Store Operation Specifications) | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A10 | | Classification of International Standard | 03.100.01 | | Word Count Estimation | 10,178 | | Date of Issue | 2022-05-20 | | Date of Implementation | 2022-12-01 | | Older Standard (superseded by this standard) | SB/T 10808-2012 | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China |
SB/T 10808-2012: Service classification and operation standards in convenience store---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Service classification and operation standards in convenience store
ICS 03.100.01
A10
Record number. 38466-2013
People's Republic of China domestic trade industry standard
Convenience store service category and operating specifications
Released on.2012-12-20
2013-06-01 implementation
Published by the Ministry of Commerce
Content
Foreword I
1 Scope 1
2 Terms and Definitions 1
3 General requirements 1
4 convenient recharge 1
5 convenient people pay 4
6 Convenience Finance 6
7 convenient ticketing 7
8 convenient payment 8
9 Featured Services 10
10 Product value-added services 13
Reference 15
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard is proposed and managed by the Ministry of Commerce of the People's Republic of China.
This standard was drafted. China Chain Store & Franchise Association, Zhongbai Supermarket Co., Ltd., Dongguan Sugar & Liquor Group Meiyijia Convenience Store Co., Ltd.
Tianjin Jingong Supermarket Co., Ltd., Hebei Guoda Chain Commercial Co., Ltd.
The main drafters of this standard. Chen Zeya, Dong Bo, Yang Qingsong, Wang Hui, Xu Kang, Cao Kangqiao, Zhou Zhenxing, Wen Xiangyu, Yu Shuzhong, Li Man.
Convenience store service category and operating specifications
1 Scope
This standard specifies the general requirements, service categories and corresponding operational requirements for convenience store services.
This standard applies to convenience stores that sell daily necessities, food, and emergency goods, and provide value-added services.
2 Terms and definitions
The following terms and definitions apply to this document.
2.1
Convenience store conveniencestore
A retail format that serves the main purpose of meeting customer convenience needs.
[GB/T 18106-2004, definition 4.1.2]
3 General requirements
3.1 Selection of partners
For service projects involving external cooperation, select appropriate partners and obtain their authorization, make full use of their respective resources, and cure
Work on projects and processes to protect consumer rights.
3.2 Implementation of the standard process
Standardize the workflow of various service items in convenience stores, including publicity, headquarters processes and responsibilities, store processes and responsibilities, and settlement with consumers
Ways, settlement methods for service partners, etc.
3.3 Timely review, assessment, adjustment
According to the needs of consumers and changes in the market, the services provided should be reviewed in a timely manner, the income status should be assessed, and timely adjustments should be made.
Business Process.
3.4 Application Information Technology
Through the data exchange and information system, support convenience store service management, improve the operational efficiency of convenience store service work.
3.5 Mastering professional skills
The service staff should be provided with the professional skills required for the service.
4 convenient recharge
4.1 Mobile phone recharge
4.1.1 Operation mode
4.1.1.1 Method 1. The staff sells the recharge card of the corresponding denomination to the user according to the user's needs, and the user recharges it by himself.
Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of SB/T 10808-2022_English be delivered?Answer: Upon your order, we will start to translate SB/T 10808-2022_English as soon as possible, and keep you informed of the progress. The lead time is typically 1 ~ 3 working days. The lengthier the document the longer the lead time. Question 2: Can I share the purchased PDF of SB/T 10808-2022_English with my colleagues?Answer: Yes. The purchased PDF of SB/T 10808-2022_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet. Question 3: Does the price include tax/VAT?Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countriesQuestion 4: Do you accept my currency other than USD?Answer: Yes. If you need your currency to be printed on the invoice, please write an email to [email protected]. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay. Question 5: Should I purchase the latest version SB/T 10808-2022?Answer: Yes. Unless special scenarios such as technical constraints or academic study, you should always prioritize to purchase the latest version SB/T 10808-2022 even if the enforcement date is in future. Complying with the latest version means that, by default, it also complies with all the earlier versions, technically.
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