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SB/T 10808-2022 English PDF

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SB/T 10808-2022: (Convenience Store Operation Specifications)
Status: Valid

SB/T 10808: Evolution and historical versions

Standard IDContents [version]USDSTEP2[PDF] delivered inStandard Title (Description)StatusPDF
SB/T 10808-2022English199 Add to Cart 3 days [Need to translate] (Convenience Store Operation Specifications) Valid SB/T 10808-2022
SB/T 10808-2012English759 Add to Cart 4 days [Need to translate] Service classification and operation standards in convenience store Obsolete SB/T 10808-2012

PDF similar to SB/T 10808-2022


Standard similar to SB/T 10808-2022

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Basic data

Standard ID SB/T 10808-2022 (SB/T10808-2022)
Description (Translated English) (Convenience Store Operation Specifications)
Sector / Industry Domestic Trade Industry Standard (Recommended)
Classification of Chinese Standard A10
Classification of International Standard 03.100.01
Word Count Estimation 10,178
Date of Issue 2022-05-20
Date of Implementation 2022-12-01
Older Standard (superseded by this standard) SB/T 10808-2012
Issuing agency(ies) Ministry of Commerce of the People's Republic of China

SB/T 10808-2012: Service classification and operation standards in convenience store

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Service classification and operation standards in convenience store ICS 03.100.01 A10 Record number. 38466-2013 People's Republic of China domestic trade industry standard Convenience store service category and operating specifications Released on.2012-12-20 2013-06-01 implementation Published by the Ministry of Commerce

Content

Foreword I 1 Scope 1 2 Terms and Definitions 1 3 General requirements 1 4 convenient recharge 1 5 convenient people pay 4 6 Convenience Finance 6 7 convenient ticketing 7 8 convenient payment 8 9 Featured Services 10 10 Product value-added services 13 Reference 15

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009. This standard is proposed and managed by the Ministry of Commerce of the People's Republic of China. This standard was drafted. China Chain Store & Franchise Association, Zhongbai Supermarket Co., Ltd., Dongguan Sugar & Liquor Group Meiyijia Convenience Store Co., Ltd. Tianjin Jingong Supermarket Co., Ltd., Hebei Guoda Chain Commercial Co., Ltd. The main drafters of this standard. Chen Zeya, Dong Bo, Yang Qingsong, Wang Hui, Xu Kang, Cao Kangqiao, Zhou Zhenxing, Wen Xiangyu, Yu Shuzhong, Li Man. Convenience store service category and operating specifications

1 Scope

This standard specifies the general requirements, service categories and corresponding operational requirements for convenience store services. This standard applies to convenience stores that sell daily necessities, food, and emergency goods, and provide value-added services.

2 Terms and definitions

The following terms and definitions apply to this document. 2.1 Convenience store conveniencestore A retail format that serves the main purpose of meeting customer convenience needs. [GB/T 18106-2004, definition 4.1.2]

3 General requirements

3.1 Selection of partners For service projects involving external cooperation, select appropriate partners and obtain their authorization, make full use of their respective resources, and cure Work on projects and processes to protect consumer rights. 3.2 Implementation of the standard process Standardize the workflow of various service items in convenience stores, including publicity, headquarters processes and responsibilities, store processes and responsibilities, and settlement with consumers Ways, settlement methods for service partners, etc. 3.3 Timely review, assessment, adjustment According to the needs of consumers and changes in the market, the services provided should be reviewed in a timely manner, the income status should be assessed, and timely adjustments should be made. Business Process. 3.4 Application Information Technology Through the data exchange and information system, support convenience store service management, improve the operational efficiency of convenience store service work. 3.5 Mastering professional skills The service staff should be provided with the professional skills required for the service.

4 convenient recharge

4.1 Mobile phone recharge 4.1.1 Operation mode 4.1.1.1 Method 1. The staff sells the recharge card of the corresponding denomination to the user according to the user's needs, and the user recharges it by himself.

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Question 5: Should I purchase the latest version SB/T 10808-2022?

Answer: Yes. Unless special scenarios such as technical constraints or academic study, you should always prioritize to purchase the latest version SB/T 10808-2022 even if the enforcement date is in future. Complying with the latest version means that, by default, it also complies with all the earlier versions, technically.