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SB/T 10568-2010: Chain-store store manager-job common requirements
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Chain-store store manager-job common requirements
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SB/T 10568-2010
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Basic data | Standard ID | SB/T 10568-2010 (SB/T10568-2010) | | Description (Translated English) | Chain-store store manager-job common requirements | | Sector / Industry | Domestic Trade Industry Standard (Recommended) | | Classification of Chinese Standard | A10 | | Classification of International Standard | 03.100.01 | | Word Count Estimation | 12,174 | | Date of Issue | 2010-10-09 | | Date of Implementation | 2011-06-01 | | Regulation (derived from) | ?Ministry of Commerce Announcement 2010 No.67; Industry Standard Filing Announcement 2011 No.1 | | Issuing agency(ies) | Ministry of Commerce of the People's Republic of China | | Summary | This standard specifies the chain manager should have the job responsibilities, management quality, generic routine work requirements. This standard applies to the quality of the management chain for the manager to identify and vocational training. Department stores, supermarket, major specialty store manager and monomer identification and quality of management may refer to the use of vocational training. | SB/T 10568-2010: Chain-store store manager-job common requirements---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Chain-store store manager-job common requirements
ICS 03.100.01
A10
Record number. 30413-2011
People's Republic of China domestic trade industry standard
General requirements for post store manager skills
Released on.2010-10-09
2011-06-01 implementation
Published by the Ministry of Commerce
Content
Foreword III
Introduction IV
1 Scope 1
2 Terms and Definitions 1
3 job responsibilities 1
4 Management quality 3
5 routine work requirements 5
6 Training, assessment and certificate issuance 6
Appendix A (informative) Training, assessment and certificate issuance 7
Reference 8
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard is proposed and managed by the Ministry of Commerce of the People's Republic of China.
This standard is drafted and explained by Shenzhen Retail Business Association and Shenzhen Chain Management Association.
This standard is mainly drafted by. Shenzhen Retail Business Association, Shenzhen Grace World Clothing Co., Ltd., Shenzhen Wandiantong Trade
Ltd., Shenzhen Haiwang Xingchen Pharmaceutical Co., Ltd.
The main drafters of this standard. Yu Jian, Chen Zhihong, Lu Weijie.
Introduction
Since the concept of chain operation was introduced and rapidly popularized in China in the.1990s, China’s chain system has expanded to nearly 50
The industry, especially the brand chain enterprises, has developed rapidly and almost occupied all corners of the country's urban and rural areas. With the rapid expansion of chain companies, people
The shortage has become an important factor restricting the rapid development of enterprises, especially the long-term away from the head office, the store manager in front of the store is in short supply.
This standard is based on the job responsibilities and management capabilities of retail chain enterprises in different business formats in China.
General requirements, comprehensive clothing, medicine, catering, convenience, beauty salons, retail monopoly and other major chain industries
Based on the status quo and development requirements.
This standard is one of the series of standards for store manager positions, including but not limited to. general requirements for chain store managers, large
The general manager of the chain store has the skill requirements and the skill requirements of the small chain store manager of the branch industry.
General requirements for post store manager skills
1 Scope
This standard stipulates the job responsibilities, management quality, and general routine work requirements of the store manager.
This standard applies to the identification and vocational training of store managers' management quality. Department store, supermarket, large professional store and single store manager
The identification of quality and vocational training can be used as reference.
Note. The chain stores referred to in this standard include 4.1.2 (convenience store), 4.1.3 (discount store), 4.1.8 (professional store), and 4.1.9 specialty store in GB/T 18106-2004.
And chain stores of other service industries (catering, beauty salons, etc.).
2 Terms and definitions
The following terms and definitions apply to this document.
2.1
Chain store chainstore
Guided and managed by the same headquarters, using the same store name, trademark, corporate identification mark authorized by the headquarters, and operating under the same business model
A collection of several scattered stores.
2.2
Store manager storemanager
The general manager responsible for the management of the daily operations of the store on behalf of the company's management.
2.3
Management quality qualityofmanagement
A comprehensive reflection of the manager's basic qualities, management knowledge and management skills.
2.4
Business symbol visualmerchandising
Service identification, logo and lighting, music, manuals, display stands, symbols, service items, etc. required by the company's visual identity.
3 job responsibilities
3.1 Basic duties
3.1.1 Responsible for the daily operation of the store, report directly to the higher level.
3.1.2 The executive company assigns the responsibility of the store management and leads the team to complete the annual operational goals.
3.1.3 Ensure that the store operation process is in compliance with the specifications.
3.1.4 Take effective measures to complete and improve sales performance.
3.1.5 Responsible for handling problems during business hours within the scope of authority.
3.1.6 Responsible for effectively solving various complaints and emergencies, and actively participate in corporate crisis management.
3.1.7 Strictly implement the company's relevant policies and rules and regulations, and advocate the company's cultural philosophy.
3.1.8 Responsible for hosting the work meeting of the store to discuss various matters in the operation of the store.
3.1.9 Responsible for maintaining good communication with the company inside and outside, and timely and accurate feedback to the company on store management.
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