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Integrity management system of houseware enterprise - Requirements
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GB/T 38253-2019
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Basic data | Standard ID | GB/T 38253-2019 (GB/T38253-2019) | | Description (Translated English) | Integrity management system of houseware enterprise - Requirements | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A20 | | Classification of International Standard | 01.040.03; 03.100.01 | | Word Count Estimation | 26,299 | | Date of Issue | 2019-12-10 | | Date of Implementation | 2020-07-01 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 38253-2019: Integrity management system of houseware enterprise - Requirements---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
(Requirement for Integrity Management System of Houseware Enterprise)
ICS 01.040.03; 03.100.01
A20
National Standards of People's Republic of China
Requirements for the integrity management system of household goods enterprises
2019-12-10 release
2020-07-01 implementation
State Administration of Market Supervision and Administration
Issued by the National Standardization Management Committee
Contents
Foreword Ⅲ
Introduction IV
1 Scope 1
2 Normative references 1
3 Terms and definitions 1
4 Principles and operating modes 1
4.1 Integrity management principles 1
4.2 System operation mode 2
4.2.1 General 2
4.2.2 PDCA cycle 2
5 Corporate environment 3
5.1 Understanding the company and its environment 3
5.2 Understanding the needs and expectations of interested parties 4
5.3 Determine the scope of the integrity management system 4
5.4 Integrity management system and process 4
6 Leadership 4
6.1 General 4
6.2 Focus on consumer satisfaction and meeting the needs and expectations of related parties 5
6.3 Conditions to be met by the integrity policy 5
6.4 Conditions to be met by the integrity objective 5
6.5 Conditions to be fulfilled by responsibilities and authorities 5
7 Planning 6
7.1 Measures to address risks and opportunities 6
7.2 Integrity objectives and planning for fulfillment and tracking of commitments 6
7.3 Planning of changes 7
8 Support 7
8.1 Resources 7
8.1.1 General 7
8.1.2 Personnel and ability 7
8.1.3 Information infrastructure 7
8.1.4 Process operating environment 7
8.1.5 Resource verification and assessment 8
8.1.6 Corporate Knowledge 8
8.2 Cultivation of Integrity 8
8.3 Communication 8
8.4 Documented information 8
8.4.1 General 8
8.4.2 Create and update 8
8.4.3 Version management 8
9 Commitment and Tracking 9
9.1 Planning and control 9
9.2 Commitment identification and determination 9
9.2.1 Product and service requirements 9
9.2.2 External process control 9
9.2.3 Production and service provision 10
9.3 Commitment and tracking 10
9.3.1 Analysis, identification and confirmation of internal influence factors 10
9.3.2 Analysis, identification and confirmation of external factors
9.3.3 Performance of social responsibilities 11
9.3.4 Information exchange and management 11
9.3.5 Integrity Risk Management 12
9.3.6 Emergency preparedness and response 13
9.3.7 Integrity Culture Construction 13
10 Commitment to honor evaluation 13
10.1 Evaluation of personnel 13
10.2 Analysis, identification and determination to meet the needs and expectations of consumers and related parties 14
10.3 Evaluation of Commitment 14
10.4 Verification and analysis of the achievement of integrity objectives 14
10.5 Dishonest assessment and disposal 14
10.5.1 General 14
10.5.2 Evaluation target 14
10.5.3 Evaluation content 14
10.5.4 Dealing with dishonesty 15
11 Improvement 15
11.1 General 15
11.2 Nonconformance and corrective actions 15
11.3 Continuous improvement 15
Appendix A (informative appendix) Audit of the household goods enterprise integrity management system 17
A.1 General 17
A.2 Audit plan 17
A.2.1 Scope of audit plan 17
A.2.2 Audit plan content 17
A.3 Audit plan and content 17
A.3.1 General 17
A.3.2 Audit program 18
A.3.3 Audit content 18
A.4 Audit implementation 18
A.5 Verification, review and improvement 18
A.6 Competency and evaluation of auditors 18
Reference 20
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
Please note that some content of this document may involve patents. The issuer of this document does not assume responsibility for identifying these patents.
This standard is proposed and managed by the National Social Credit Standardization Technical Committee (SAC/TC470).
This standard was drafted by. Tianjin Development Zone Lihua Office Furniture Co., Ltd., Shenzhen Baoan District Credit Promotion Association, China Standardization Research
Institute, China Federation of Commercial Enterprises Economic Union, Red Star Macalline Home Furnishing Group Co., Ltd., Tianjin Institute of Standardization, Tianjin
Scientific Research Institute of Metrological Supervision and Inspection, Tianjin Baodi Testing Center for Quality and Technical Supervision, Beijing Changping Science and Technology Park Development Co., Ltd., Shouguanxin
Evaluation Co., Ltd., Zhejiang Rongya Industry and Trade Co., Ltd., Zhejiang Kangqiao Smart Home Co., Ltd.
The main drafters of this standard. Jiang Zhou, Zhou Li, Wu Shanghui, Li Yuhai, Wang Qiang, Wang Fuqing, Che Jianxing, Gao Zhihong, Liu Shoushan, Zhang Xiaomin,
Xian Tao, He Jun, Zhang Jinbo, Xiao Hanfeng, Zhao Yan, Liu Juntao, Li Xianghua, Meng Cuizhu, Xu Zhigao, Ye Ruyi, Xu Yingcheng, Lu Huaxiong, Gu Ying.
Introduction
Corporate integrity means that an enterprise can fulfill its commitments to consumers and related parties and assume corresponding responsibilities. The use of integrity management system is
A strategic decision by a household goods company can promote the construction of its integrity system and integrity culture, establish an honest and trustworthy production and management concept,
Fulfill social responsibilities, thereby helping them improve overall performance and lay a good foundation for promoting sustainable development.
The integrity management system encourages household goods companies to do a good job in the relationship management of related parties, including. collecting and sharing with related parties
Relevant information, expertise and resources, analyze the requirements of relevant parties and their ability to meet the requirements, and make the necessary commitments to carry out jointly
Integrity management system and measures improvement activities; identification, early warning, prevention, control and disposal of possible or existing risks of untrustworthiness, integrity
Crisis and dishonest behaviors, stipulate related processes, and keep them under continuous control to meet such requirements and commitments, and help companies continue to improve their integrity
Letter level.
Note. Related parties of household goods enterprises include consumers of products and services, suppliers of household goods production materials, company shareholders, employees, credit regulators or
Department and competitors in the same industry.
The implementation of the integrity management system can help household goods companies to provide stable services that meet consumer requirements and applicable laws and regulations
The ability of products and services promotes opportunities for enhancing consumer satisfaction, and responds to the risks and opportunities of dishonesty related to the corporate environment and goals.
Requirements for the integrity management system of household goods enterprises
1 Scope
This standard stipulates the requirements that household goods companies should meet to implement the integrity management system, including corporate environment, leadership, planning, and support
Support, commitment fulfillment and tracking, commitment fulfillment evaluation, improvement, etc., to ensure that the system meets the requirements of laws and regulations and meets consumers and related
Demand and expectations.
Note. This standard does not include specific requirements for other management systems such as environmental management, occupational health and safety management or financial management.
This standard is applicable to guide the internal construction and operation of the integrity management system of household goods companies, and can also be used to guide the external
An enterprise's integrity management system is audited.
2 Normative references
The following documents are essential for the application of this document. For dated references, only the dated version applies to this article
Pieces. For the cited documents without date, the latest version (including all amendments) applies to this document.
GB/T 19000 Quality Management System Foundation and Terminology
GB/T 19011 Management System Audit Guidelines
GB/T 22117 Basic terms of credit
GB/T 31950 Enterprise Credit Management System
3 Terms and definitions
The terms and definitions defined in GB/T 22117, GB/T 19000, GB/T 19011 and GB/T 31950 and the following apply to this
file.
3.1
Houseware houseware
Items needed for daily life.
Note. Including furniture, bedding, kitchen appliances, indoor accessories, etc.
3.2
Integrity management integrity management
The company establishes the corresponding commitments in accordance with the integrity policy and integrity objectives, and tracks the process of fulfilling the commitments and carries out evaluations of the realization
A series of interrelated activities such as price and improvement.
3.3
Integrity management system integrity management system; IMS
Businesses determine their integrity goals and activities to determine their processes and required resources to achieve the desired results.
Note. Rewrite GB/T 31950-2015, definition 3.3.
4 Principles and operating modes
4.1 Integrity management principles
Integrity management is one of the important contents of household goods enterprise management. This standard is to enhance household goods enterprises to satisfy consumers and related parties
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