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US$359.00 · In stock Delivery: <= 4 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 36114-2018: Specifications for service items guideline of administrative service centre Status: Valid
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Specifications for service items guideline of administrative service centre
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GB/T 36114-2018
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Basic data | Standard ID | GB/T 36114-2018 (GB/T36114-2018) | | Description (Translated English) | Specifications for service items guideline of administrative service centre | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 01.040.03 | | Word Count Estimation | 18,186 | | Date of Issue | 2018-03-15 | | Date of Implementation | 2018-07-01 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 36114-2018: Specifications for service items guideline of administrative service centre---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Specifications for service items guideline of administrative service centre
ICS 01.040.03
A12
National Standards of People's Republic of China
Administration Service Center Resident Matters Service Guide Guidelines
Published by.2018-03-15
2018-07-01 Implementation
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China
China National Standardization Administration released
Directory
Preface I
1 Scope 1
2 Normative references 1
3 Terms and Definitions 1
4 Preparation of duties 2
5 Guideline 2
6 Guide Management 2
Appendix A (Normative Appendix) Elements of Service Guide and Requirements for Writing 3
Appendix B (informative) Example of preparation of service guide 5
Reference 14
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard is proposed and managed by the National Government Hall Service Standardization Working Group (SAC/SWG15).
This standard was drafted by. Xiamen Institute of Standardization, Fujian Province, Fujian Province Administrative Service Center Management Committee, Shandong Province, New
Management Office of Thai City Service Center, Management Office of Dezhou City Service Center in Shandong Province, and Administrative Service Center of Longyan City, Fujian Province
Management Committee, Administrative Approval Bureau of Tianjin Binhai New Area, Tianjin Sanitary and Family Planning Commission, and Administrative Services Center of Hainan Provincial People’s Government
Anhui Craftsman Quality Standards Research Institute Co., Ltd.
The main drafters of this standard. Li Zhenliang, Hong Lijun, Wang Shaowu, Xu Xiyan, Cai Yi, Zhang Tiejun, Huang Aiqin, Tian Wei, Zhang Qionghan, Song Tao,
Wang Zuorui and Yao Xudong.
Administration Service Center Resident Matters Service Guide Guidelines
1 Scope
This standard stipulates the preparation of governmental service centers (hereafter referred to as “the Center”
management.
This standard is applicable to the preparation and management of service guides at all levels.
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article
Pieces. For undated references, the latest version (including all amendments) applies to this document.
GB/T 32168-2015 Government Service Center Online Service Specification
GB/T 32169.2-2015 Operational Guidelines for Government Service Centers Part 2. Requirements for Entry
GB/T 32170.1-2005 Guidelines for the Standardization Work of Government Service Centers Part 1. Basic Requirements
GB/T 32170.2-2015 Guidance for the Standardization of Government Service Centers Part 2. Standard System
3 Terms and definitions
It is defined in GB/T 32168-2015, GB/T 32169.2-2015, GB/T 32170.1-2015 and GB/T 32170.2-2015
The following terms and definitions apply to this document.
3.1
Administrative Service Center administrativeservicecentre
Administrative Service Center
Local people’s governments at all levels shall centralize and handle administrative licenses, administrative payments, administrative confirmations, and administrative enquiries within the scope of their authority.
A comprehensive management service organization for revenue and other service items.
[GB/T 32170.1, definition 3.1]
3.2
Incoming department governmentdepartmentstationed
Into the government service center, providing administrative licenses, administrative payments, administrative confirmations, administrative collections for natural persons, legal persons and other organizations.
Government services and related service units for other service projects.
[GB/T 32170.2, definition 3.2]
3.3
Items
Administrative licenses, administrative confirmations, administrative payments, administrative collections, and other service items that are stationed at government service centers.
[GB/T 32170.2, definition 3.3]
3.4
Service Guideline
Provide guidelines for clients to bid for related matters, and clarify the requirements for regulatory documents.
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