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GB/T 34313-2017 English PDF

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GB/T 34313-2017: Grading and evaluation standard of tour guides
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Basic data

Standard ID GB/T 34313-2017 (GB/T34313-2017)
Description (Translated English) Grading and evaluation standard of tour guides
Sector / Industry National Standard (Recommended)
Classification of Chinese Standard A12
Classification of International Standard 03.200
Word Count Estimation 10,187
Date of Issue 2017-09-07
Date of Implementation 2018-04-01
Issuing agency(ies) General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China

GB/T 34313-2017: Grading and evaluation standard of tour guides

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Grading and evaluation standard of tour guides ICS 03.200 A12 National Standards of People's Republic of China Guide classification and evaluation 2017-09-07 Posted 2018-04-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China China National Standardization Administration released Directory Foreword Ⅲ Introduction IV 1 Scope 1 2 Normative references 1 3 Terms and definitions 1 3.1 tour guide 1 3.2 Guide Qualification Certificate 1 3.3 guide card 1 4 tour guide level and division 1 5 tour guide classification of the conditions 2 5.1 guide the basic qualities 2 5.2 Junior Tour Guide 2 5.3 Intermediate Guide 2 5.4 Senior Tour Guide 3 5.5 super guide 3 6 assessment methods 4

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009. This standard is proposed by the National Tourism Administration of the People's Republic of China. This standard by the National Tourism Standardization Technical Committee (SAC/TC210) centralized. This standard drafting unit. Personnel Division of the National Tourism Administration, Zhejiang Tourism College. The main drafters of this standard. Wei Hongtao, Wang Kunxin, Cui Su Xiang, Yu Changguo, Zhang Jie Lei, Chen Lijun, Wang Xiaoxia, Mou Dan, golden gem.

Introduction

This standard guides will be divided into four levels, from the guide of the basic quality, knowledge requirements, ability requirements and performance requirements and other aspects of the rules Set, and put forward the method of assessment. This standard can guide the assessment of skills assessment, tour guides provide vocational education and training basis and promote the standard GB/T 15971 norms, Effective implementation of the guide to promote the overall quality and service levels. Guide classification and evaluation

1 Scope

This standard specifies the classification and evaluation of tour guides on the basis and conditions. This standard applies to qualified tour guides and staff engaged in tour guides.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version applies to this article Pieces. For undated references, the latest edition (including all amendments) applies to this document. GB/T 15971 guide service specifications LB/T 039 tour guide team guide civilized tourism norms

3 Terms and definitions

The following terms and definitions apply to this document. 3.1 Tourguide Obtain tourist guide card for tourists to provide guidance, explain and related services staff. 3.1.1 Chinese guide Chinesespeakingtourguide Chinese as a working language and language guide. 3.1.2 Foreignlanguagespeakingtourguide Foreign language as a working language and language guide. 3.2 Tour guide certificate certificateourourguide Participate in the national qualifications of tour guides qualified, issued by the designated agencies to prove their ability to engage in a tour guide certificate. 3.3 Tour guide license licenseoftourguide Obtain a tour guide qualification certificate (3.2), enter into a labor contract with a travel agency or register with the relevant travel trade organization, and the designated agency issues Certificate issued by the tour guide.

4 tour guide level and division

4.1 tour guide is divided into primary guides, intermediate guides, senior guides and super-guides four levels. 4.2 guides at all levels of knowledge, ability requirements in order to progress, high-level coverage of lower-level requirements.

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