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GB/T 29359-2012: Quality requirements of learning services for non-formal education and training -- General
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| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 29359-2012 | English | 189 |
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Quality requirements of learning services for non-formal education and training -- General
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GB/T 29359-2012
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Basic data | Standard ID | GB/T 29359-2012 (GB/T29359-2012) | | Description (Translated English) | Quality requirements of learning services for non-formal education and training -- General | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 03.080 | | Word Count Estimation | 8,870 | | Quoted Standard | GB/T 26997-2011 | | Regulation (derived from) | National Standards Bulletin No. 41 of 2012 | | Issuing agency(ies) | General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China | | Summary | This standard specifies the non-formal education and training service providers to learn all aspects of the basic requirements of quality of service. This standard applies to non-formal education and training services. | GB/T 29359-2012: Quality requirements of learning services for non-formal education and training -- General
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Quality requirements of learning services for non-formal education and training. General
ICS 03.080
A12
National Standards of People's Republic of China
Non-formal education and training learning
General quality of service requirements
Issued on. 2012-12-31
2013-05-01 implementation
Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China
Standardization Administration of China released
Table of Contents
Introduction Ⅲ
1 Scope 1
2 Normative references 1
3 Terms and definitions
4 Basic Principles 1
5 provides a service information
Design services 1 6
7 Service Contract 2
Service Delivery 8 2
9 3 Service Assessment
10 Continuous Improvement 3
Reference 4
Foreword
This standard was drafted in accordance with GB/T 1.1-2009 given rules.
This standard by the National Standardization Technical Committee on Education Services (SAC/TC443) and focal points.
This standard drafting units. China National Institute of Standardization.
The main drafters of this standard. Wangshi Chuan, Hou Fei, Liu into the ocean, Cao Lili, Li Han, Zeng Yi, Yang Shuo, Wan Jun, Zhang Yuchen.
Non-formal education and training learning
General quality of service requirements
1 Scope
This standard gives the non-formal education and training and learning services to provide basic requirements for all aspects of quality of service.
This standard applies to non-formal education and training services.
2 Normative references
The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein
Member. For undated references, the latest edition (including any amendments) applies to this document.
Learning Services Terminology GB/T 26997-2011 non-formal education and training
3 Terms and Definitions
Terms and definitions GB/T 26997-2011 defined apply to this document.
4 Basic Principles
4.1 content and form of learning services should contribute to the learning goals.
4.2 Learning Services form and content should be consistent with the relevant service commitments.
4.3 Learning and services should be provided to students as the center, to meet the actual needs of students.
4.4 Learning Services should ensure that learning resource security, information security practitioners.
5 provides service information
5.1 Learning Services information displayed content shall be true, complete and comprehensive.
5.2 Learning Services Information should introduce a comprehensive learning services provider's service capacity and range of services, such as training programs, curriculum, teachers with
Equipment, entry requirements, duration of study, fees, teaching management.
6 design services
6.1 Demand and Characteristics
Learning service providers should be lawful, reasonable, scientific methods and techniques to determine service needs, analyze student characteristics.
6.2 Training Design
Training should be designed to serve the needs as the basis, reflecting the training objectives, training content, structure, training, examination and training and so on.
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