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Basic data Standard ID | GB/T 19016-2021 (GB/T19016-2021) | Description (Translated English) | Quality management - Guidelines for quality management in projects | Sector / Industry | National Standard (Recommended) | Classification of Chinese Standard | A00 | Word Count Estimation | 34,340 | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 19016-2021: Quality management - Guidelines for quality management in projects---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Quality management - Guidelines for quality management in projects
ICS 03.120.10
CCSA00
National Standards of People's Republic of China
Replace GB/T 19016-2005
Quality Management Project Quality Management Guide
(ISO 10006.2017, IDT)
Released on 2021-08-20
2021-12-01 implementation
State Administration of Market Supervision and Administration
Issued by the National Standardization Management Committee
Table of contents
Preface Ⅴ
Introduction Ⅵ
1 Scope 1
2 Normative references 1
3 Terms and definitions 1
4 Project quality management system 3
4.1 Project environment and characteristics 3
4.1.1 General 3
4.1.2 Organization 3
4.1.3 Project Phases and Process 3
4.1.4 Project management process 4
4.2 Quality management principles 4
4.3 Project quality management process 4
4.4 Project Quality Plan 4
5 Project management responsibilities 4
5.1 The commitment of top management 4
5.2 Strategic Process 5
5.2.1 Application of quality management principles in the strategic process 5
5.2.2 Focus on customers 5
5.2.3 Leadership 5
5.2.4 Active participation of all employees 6
5.2.5 Process Method 6
5.2.6 Improvement 6
5.2.7 Evidence-based decision making 7
5.2.8 Relationship Management 7
5.3 Management review and progress evaluation 7
5.3.1 Management review 7
5.3.2 Progress evaluation 7
6 Project Resource Management 8
6.1 Processes related to resources 8
6.1.1 General 8
6.1.2 Resource Planning 8
6.1.3 Resource Control 8
6.2 Processes related to personnel 9
6.2.1 General 9
6.2.2 Establishment of the project organization structure 9
6.2.3 Distribution of personnel 9
6.2.4 Team building 10
7 Realization of project products/services 10
7.1 General 10
7.2 The process of interdependence 10
7.2.1 General 10
7.2.2 Project initiation and project management plan formulation 10
7.2.3 Management of interaction 11
7.2.4 Change management 11
7.2.5 Process and project closure 12
7.3 Processes related to scope 12
7.3.1 General 12
7.3.2 Scheme design 12
7.3.3 Determination and control of scope 13
7.3.4 Determination of activities 13
7.3.5 Control of activities 13
7.4 Time-related process 13
7.4.1 General 13
7.4.2 Planning of activity relevance 13
7.4.3 Estimation of duration 14
7.4.4 Formulation of the schedule 14
7.4.5 Control of schedule 14
7.5 Processes related to expenses 14
7.5.1 General 14
7.5.2 Cost estimation 15
7.5.3 Budget 15
7.5.4 Expense control 15
7.6 Processes related to communication 15
7.6.1 General 15
7.6.2 Communication planning 16
7.6.3 Information Management 16
7.6.4 Communication control 16
7.7 Processes related to risk 16
7.7.1 General 16
7.7.2 Risk identification 17
7.7.3 Risk assessment 17
7.7.4 Risk treatment 17
7.7.5 Risk control 18
7.8 The procurement process 18
7.8.1 General 18
7.8.2 Planning and control of procurement 18
7.8.3 Documents required for procurement 18
7.8.4 Management and development of external providers 18
7.8.5 Signing a contract 19
7.8.6 Contract control 19
8 Project measurement, analysis and improvement 19
8.1 General 19
8.2 Measurement and analysis 19
8.3 Improvement 20
8.3.1 Improvement of the sponsoring organization 20
8.3.2 Improvement of project organization 20
Appendix A (informative) Overview of the project quality management process 21
Appendix B (informative) This document, the comparison table between GB/T 19001-2016 and GB/T 37507-2019 23
References 25
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1.Structure and Drafting Rules of Standardization Documents"
Drafting.
This document is one of the GB/T 19000 family of standards.
This document replaces GB/T 19016-2005 "Guidelines for Quality Management of Quality Management System Projects". Correspond to GB/T 19016-2005
In addition to editorial changes, this document has made technical changes to the terminology and content to comply with the GB/T 19000-2016 Quality Management System.
System Fundamentals and Terminology", GB/T 19001-2016 "Quality Management System Requirements" and GB/T 37507-2019 "Project Management Guidelines" guarantee
Consistent.
The translation method used in this document is equivalent to ISO 10006.2017 Quality Management Guidelines for Quality Management Projects.
This document has made the following editorial changes.
--- "Customer focus" (5.2.2), "leadership" (5.2.3), "all employees actively participate" (5.2.4), "process method"
(5.2.5), "Improvement" (5.2.6), "Evidence-based decision-making" (5.2.7) and "Relationship management" (5.2.8) are expressed in terms of
ISO 9000.2015 referenced in ISO 10006.2017 is revised and consistent with GB/T 19000-2016;
--- Modify the "Project Features" in the Introduction and Chapter 1 to "Project Environment and Features", and modify the "Project Quality Management Principles" in Chapter 1
Changed to "Quality Management Principles" to be consistent with the titles and contents of 4.1 and 4.2;
--- Deleted 7.8.1 "NOTE3Theterms'purchase','acquisition'or'procurement'arealsooften
usedinthiscontext", this document translates these 3 English words as "purchasing";
--- Deleted the "Introduction" in the "ISO 21500.2012" column of Table B.1 to be equivalent to the use of ISO 21500.2012
GB/T 37507-2019 is consistent.
Please note that some of the contents of this document may involve patents. The issuing agency of this document is not responsible for identifying patents.
This document was proposed and managed by the National Standardization Technical Committee for Quality Management and Quality Assurance (SAC/TC151).
This document was drafted by. China National Institute of Standardization, Shanghai Tunnel Engineering Rail Transit Design and Research Institute, China Innovation Ocean (Tianjin) Certification
Service Co., Ltd., China Association for Quality, China Association of Equipment Supervision, Nanjing Sanfang Chemical Equipment Supervision Co., Ltd., Hisense Group Holdings
Co., Ltd., Guangxi Liugong Machinery Co., Ltd., YOFC Co., Ltd., Shenzhen University, China Quality Certification Center, China
Xia Certification Center Co., Ltd., Beijing Junyou Integrity Testing and Certification Co., Ltd., Anhui Guoke Testing Technology Co., Ltd., and Huajie Engineering Consulting have
Co., Ltd., Guangdong Jianmei Aluminum Profile Factory (Group) Co., Ltd., Jiangsu Hengtong Optoelectronics Co., Ltd., Infinitus (China) Co., Ltd., Dongfeng
Liuzhou Automobile Co., Ltd., Guangzhou Automobile Group Co., Ltd., Zhejiang Geely Holding Group Co., Ltd., Luzhou Laojiao Co., Ltd.
The main drafters of this document. Gu Yanjun, Zhang Jingshu, Li Jing, Yin Hong, Hu Zhangxi, Duan Yihong, Liu Weili, Xia Yiliang, Wu Guiling, Yu Jie,
Peng Jie, Chen Shuoying, Tan Wei, Li Ming, Yang Mingju, Shao Dongliang, Zhou Yuhuan, Sun Hongmei, Shi Huiping, Xu Enyong, Xu Naiping, Cui Encheng, Lin Xiaowei,
Du Juan.
The previous versions of the documents replaced by this document are as follows.
---GB/T 19016-2000, GB/T 19016-2005.
Introduction
This document provides guidelines for project quality management and outlines quality management principles and practices. The application of these principles and practices
Project quality objectives are very important and affect the realization of project quality objectives. This document is in conformity with GB/T 19000-2016 and GB/T 19001-2016
They are consistent and supplement the guidelines in GB/T 37507-2019.
This document provides a guide for the majority of users, suitable for various types of projects, projects can be from small to large, from simple to complex, from a single
Project to a part of the program or project portfolio, the purpose is to provide project management experience and need to ensure that its organizational application is included in the SAC/
The personnel who practice in the quality management and quality management system standards formulated by TC151 (ISO /TC176), as well as those who have quality management experience and need to
It is necessary to cooperate with the project organization to use their knowledge and experience in the project. Inevitably, some users will think that
The materials provided do not need to be so detailed; but other users need this information.
This document adopts a process method that combines "planning-implementing-checking-disposing (PDCA) cycle" and "risk-based thinking".
The differences between the two concepts of "Project Quality Management" and "Project Quality Management System" are as follows.
---Project quality management includes. project quality management system, project management responsibilities, project resource management, project product/service realization,
Project measurement, analysis and improvement;
---Project quality management system includes. project environment and characteristics, project quality management principles, project quality management process and project quality
plan.
It is generally believed that the application of project quality management has two aspects. the project process managed in the project management system; in the form of products and services
The quality of the project’s output in a style presentation. Failure to satisfy either of these two aspects may have a negative impact on the project’s products and services, the project’s customers, and
Other related parties and the project organization have a significant impact.
Note. In other chapters of this document, "products/services" are used as the abbreviation for "products and services".
These two aspects also emphasize that it is the responsibility of the top management to achieve quality objectives, and it is required to gradually communicate the commitment to achieve quality objectives to
All levels of the organization participating in the project; but each level also needs to take responsibility for its own processes and products/services.
The formation and maintenance of project process and product/service quality requires a systematic approach. This method is designed to ensure that the customer’s explicit and implicit
The requirements included are understood and met, the needs of other related parties are understood and evaluated, and the quality policy of the initiating organization is obtained in the project management.
Consider and implement.
This document is intended to be used in the environment required by the quality management system specified in GB/T 19001-2016 and the environment provided by GB/T 37507
The environment of the project management process guide. GB/T 37507 describes the project management process.
The structure of this document is designed to provide a supporting standard for guidance, not a management system standard. The matrix given in Appendix B provides this article
The comparison table between GB/T 19001-2016 and GB/T 37507-2019.
Quality Management Project Quality Management Guide
1 Scope
This document provides application guidelines for project quality management.
This document is suitable for undertaking individual projects with varying degrees of complexity, different scales, and varying lengths of cycles under different environments.
Or the organization that is part of the project portfolio, regardless of the type of product/service or process involved, the purpose is to implement project quality management,
Satisfy all parties involved in the project. In order to be applicable to specific projects, some deletions may be required to this document.
This document is not a guide for project management itself, but a guide for quality in the process of project management. GB/T 37507 provides items
Guidelines for project management and related processes.
This document presents the concepts of "Project Quality Management" and "Project Quality Management System", which can be explained through the following topics and articles
distinguish.
---Project quality management includes. project quality management system (Chapter 4), project management responsibilities (Chapter 5), project resource management (Chapter 6)
Chapter), the realization of project products/services (Chapter 7), the measurement, analysis and improvement of the project (Chapter 8);
---Project quality management system includes. project environment and characteristics (4.1), quality management principles (4.2), project quality management process (4.3)
And the project quality plan (4.4).
2 Normative references
The contents of the following documents constitute the indispensable clauses of this document through normative references in the text. Among them, dated quotations
Only the version corresponding to that date is applicable to this document; for undated reference documents, the latest version (including all amendments) is applicable to
This document.
GB/T 19000-2016 Quality Management System Fundamentals and Terminology (ISO 9000.2015, IDT)
3 Terms and definitions
The following terms and definitions defined in GB/T 19000 apply to this document.
The website of ISO and IEC 's standardized terminology database is.
3.1
Activity
Work items undertaken to complete the requirements identified in the project (3.3).
Note. The activities in the project can usually be considered the smallest work item identified.
3.2
Progressevaluation
An assessment of the progress made in achieving the objectives of the project (3.3).
Note 1.The assessment should be carried out in the entire project, at the appropriate stage/step of the project life cycle (3.8), based on the project process and product or service criteria.
Note 2.The results of the progress evaluation may lead to the revision of the project management plan (3.5).
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