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GB/T 18978.13-2009: Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 13: User guidance
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| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 18978.13-2009 | English | 554 |
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Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 13: User guidance
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GB/T 18978.13-2009
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Basic data | Standard ID | GB/T 18978.13-2009 (GB/T18978.13-2009) | | Description (Translated English) | Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 13: User guidance | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A25 | | Classification of International Standard | 13.180 | | Word Count Estimation | 28,261 | | Date of Issue | 2009-05-06 | | Date of Implementation | 2009-11-01 | | Quoted Standard | GB/T 18978.12-2009; ISO 9241-14-1997; ISO 9241-15-1997; ISO 9241-17-1998; ISO 9241-16-1997 | | Adopted Standard | ISO 9241-13-1998, IDT | | Regulation (derived from) | Announcement of Newly Approved National Standards No. 6, 2009 (No. 146 overall) | | Issuing agency(ies) | General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China | | Summary | This standard specifies the software user interface properties of the user's guide and evaluate proposals. This section provides the user guide refers to the user requirements should be provided or the system automatically provides regular interactive supplementary information section. As general guidance provided in this section supplement, GB/T 18978 The first part provides specific dialogue 12. 14. 15. 17 user guide recommendations. | GB/T 18978.13-2009: Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 13: User guidance
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Ergonomic requirements for office work with visual display terminals (VDTs) Part 13. User guidance
ICS 13.180
A25
National Standards of People's Republic of China
GB/T 18978.13-2009/ISO 9241-13.1998
Use of visual display terminal (Vp DT Ju) Office of Human
Ergonomic requirements - Part 13. User's Guide
(ISO 9241-13.1998, IDT)
Posted 2009-05-06
2009-11-01 implementation
Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China
Standardization Administration of China released
Table of Contents
Preface Ⅰ
Introduction Ⅱ
1 Scope 1
2 Normative references 1
3 Terms and definitions
Application of Part 2 of 4
Applicability 4.1 User's Guide 2
Recommendation 4.2 Application 2
4.3 Product Evaluation 3
5 User Guide General Recommendation 3
5.1 Description 3
5.2 General Recommendation 3
5.3 User Guide 3 wording
Tip 4 6
6.1 Description 4
Recommendation 6.2 prompts 4
4 7 Feedback
7.1 Description 4
Recommendation 5 7.2 pairs feedback
8 5 status information
8.1 Description 5
Recommendation 8.2 pairs state 6
6 9 Error Management
9.1 Description 6
6 9.2 Error Prevention
Error correction system 7 9.3
9.4 7 user error management
Error Information 8 9.5
10 8 Online Help
10.1 Description 8
10.2 8 activation help
10.3 user activates the help of 9
10.4 9 display help information
10.5 Help navigation and control 10
10.6 browsable help 10
10.7 scenario associated with the help of 11
Appendix A (informative) evaluate the suitability and compliance paradigm Step 12
References 21
GB/T 18978.13-2009/ISO 9241-13.1998
Foreword
GB/T 18978 "use of visual display terminals (VDTs) Ergonomic requirements for office" covers the use of visual display terminals involved
Hardware and software requirements for ergonomics, divided into 17 sections.
Part 1. Overview
Part 2. Guide to mission requirements
Part 3. Visual display requirements
Part 4. Keyboard requirements
Part 5. Table layout and postural requirements
Part 6. Work Environment Guide
Part 7. display requirements with reflection
Part 8. The color display requirements
Part 9. requirements for non-keyboard input devices
Part 10. Dialogue principles
Part 11. Usability Guidelines
Part 12. Information presented
Part 13. User's Guide
Part 14. Menu dialogues
Part 15. Command dialogues
Part 16. Direct operating dialogue
Part 17. Dialogue sheet
This section is GB/T Part of 1,318,978.
This section identical with ISO 9241-13.1998 "using a visual display unit 13 terminals (VDTs) Ergonomic requirements for office
Score. User's Guide "(in English).
Appendix A of this section and Appendix B is an informative annex.
This part of the National Standardization Technical Committee on Ergonomics of human and centralized.
This section drafted by. Institute of Psychology, Chinese Academy of Sciences, China National Institute of Standardization, Tsinghua University.
The main drafters of this section. Fu Xiaolan, Wang Bo, Chen Wenfeng, Dou Yuming, Zhang Xin, make Hua Ran, Li Zhizhong.
GB/T 18978.13-2009/ISO 9241-13.1998
Introduction
This section relates to the provisions of the software user interface User's Guide.
The main purpose of the User's Guide is to help users interact with the system from the following aspects.
--- Improve the efficiency of the system;
--- Avoid unnecessary cognitive load;
--- Help users manage error situations;
--- Provide support for users of different skill levels.
This section applies to the following users.
--- User guide designers, they use this part in the development process;
--- Development Tools User Guide designers, designers use these tools by dialogue;
--- Product buyers in the product procurement process they will refer to this section, end users benefit from it;
--- Responsible for ensuring that products meet the requirements of this part of the user.
The ultimate beneficiaries will be part of the end-user visual display terminal, ergonomic recommendations given in this section is to meet
These users. Although the end-user may not read this part, we do not even know it exists, but it can adopt recommendations in this section
Enhance the availability and consistency of the user interface, thereby improving efficiency.
Application of this section relates to prospective users, user environment and task understanding. User tasks should be listed, and made clear that key tasks,
That is the most commonly used and the most important task.
Information Appendix A shows how to use this part of the proposal.
Taking into account the practical factors, this part of the structure described in the user guide recommends.
--- General guidelines recommend (see Chapter 5);
--- Prompt (see Chapter 6);
--- Feedback (see Chapter 7);
--- Status Information (see Chapter 8);
--- Error Management (see Chapter 9);
--- Online help (see Chapter 10).
GB/T 18978.13-2009/ISO 9241-13.1998
Use of visual display terminal (Vp DT Ju) Office of Human
Ergonomic requirements - Part 13. User's Guide
1 Scope
GB/T 18978 in this part of the assessment of the property and its software user interface guides the user to provide advice. Users in this Part
Guide refers to user requirements should be part of or supplementary information provided by the system automatically provides regular human-computer dialogue. As provided in this section a
Supplementary general guidelines for, GB/T 18978 12, 14 first part provides specific dialogue user guide recommendation.
This section applies to those interacting components help users recover from error status. Recommendations in this section covered include tips, feedback and
Status, error management, online help, and general advice for all of these types of user guide.
Although it is possible to provide user support, but this in part by other means (such as system performance online tutorials, online documents, intelligent help)
It does not involve these ways.
Recommendations set forth in this section does not depend on the specific application, environment, or implementation technology. For those who have a special information and behavior
Typically needed.
And GB/T 18978, like the rest of this section may be fully or partially adopted. For example, if the software does not provide browsable help
Help, it does not refer to the user guide in this regard recommendation.
2 Normative references
The following documents contain provisions which, through reference GB/T 18978 in this section constitute provisions of this section. Where undated references
Documents, all subsequent amendments (not including errata content) or revisions do not apply to this section, however, encouraged to reach under this section
Research into whether the parties to the agreement to use the latest versions of these documents. Anyone who does not dated reference documents, the latest version applies to
This section.
GB/T 18978.12-2009 use of visual display terminals (VDTs) Ergonomic requirements for office - Part 12. Information was
Now (ISO 9241-12.1997, IDT)
ISO 9241-14.1997 use of visual display terminals (VDTs) Ergonomic requirements for office Part 14. Menu dialogues
ISO 9241-15.1997 use of visual display terminals (VDTs) Ergonomic requirements for office - Part 15. Command dialogues
ISO 9241-16.1997 use of visual display terminals (VDTs) - Part 16 office ergonomics requirements. direct operation
dialogue
ISO 9241-17.1998 use of visual display terminals (VDTs) Ergonomic requirements for office - Part 17. Dialogue sheet
3 Terms and Definitions
The following terms and definitions apply to this section.
3.1
Independent of the current task context browsable help. Users can access the desired order or sequence of Help topics.
3.2
Help text or Help Topics range from user tasks, and finally enter the user's current position of the target selection, system or software,
Current mode system or software.
GB/T 18978.13-2009/ISO 9241-13.1998
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