|
US$259.00 ยท In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 18789.3-2016: Information technology -- General specification for automated teller machine -- Part 3: Service
Status: Valid
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 18789.3-2016 | English | 259 |
Add to Cart
|
3 days [Need to translate]
|
Information technology -- General specification for automated teller machine -- Part 3: Service
| Valid |
GB/T 18789.3-2016
|
PDF similar to GB/T 18789.3-2016
Basic data | Standard ID | GB/T 18789.3-2016 (GB/T18789.3-2016) | | Description (Translated English) | Information technology -- General specification for automated teller machine -- Part 3: Service | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | L67 | | Classification of International Standard | 35.240.40 | | Word Count Estimation | 13,162 | | Date of Issue | 2016-08-29 | | Date of Implementation | 2017-03-01 | | Regulation (derived from) | National Standard Announcement 2016 No.14 | | Issuing agency(ies) | General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China | GB/T 18789.3-2016: Information technology -- General specification for automated teller machine -- Part 3: Service
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Information technology - General specification for automated teller machine - Part 3. Service
ICS 35.240.40
L67
National Standards of People's Republic of China
Information technology - Automatic teller machines - Specification
Part 3. Services
Part 3. Service
2016-08-29 released
2017-03-01 implementation
General Administration of Quality Supervision, Inspection and Quarantine of the People 's Republic of China
China National Standardization Management Committee released
Directory
Preface I
1 Scope 1
2 normative reference document 1
3 Terms and definitions 1
4 acronym 1
5 request 1
6 Service Type 4
Process and processing requirements
8 Service Mission Implementation 9
9 reserves 10
10 Service Response 10
Foreword
GB/T 18789 "Information Technology Automatic Teller Machine General Specification" is divided into three parts.
- Part 1. Equipment;
- Part 2. Security;
Part 3. Service.
This part is Part 3 of GB/T 18789.
This part is drafted in accordance with the rules given in GB/T 1.1-2009.
Please note that some of the contents of this document may involve patents. The issuer of this document does not assume responsibility for the identification of these patents.
This part of the National Information Technology Standardization Technical Committee (SAC/TC28) proposed and centralized.
This part of the drafting unit. Beijing trillion peacekeeping (Group) Co., Ltd., Shanghai Financial Equipment Association, Shenzhen City, Chi Fei Technology Limited
Company, Qingdao Lianxin High-tech Co., Ltd., Nantian Electronic Information Industry Co., Ltd., Great Wall Information Financial Equipment Co., Ltd., China
Electronic Technology Standardization Research Institute, Shanghai Guao Electronic Technology Co., Ltd., Beijing trillion peacekeeping self-service equipment Technology Co., Ltd., the world
(Shanghai) Investment and Development Co., Ltd., Shanghai Ze Yang Intelligent Technology Co., Ltd., Beijing Productivity Promotion Center, Beijing Weitai Minghui Information Technology
Co., Ltd., Beijing Four Seas Hengsheng Technology Co., Ltd., the number of Science and Technology Co., Ltd., Tianjin Bo Yang Technology Co., Ltd., Shandong New Northern
Information Technology Co., Ltd., Oriental Communications Co., Ltd., Zhuhai Huijin Technology Co., Ltd., Guangdong Guangji Optoelectronics Technology Co., Ltd.
the company.
This part of the main drafters. Fan Hongjun, Wang Hong, Xu Jiangwei, Chen Chongjun, Fan Xing, Ma Zheng, Cheng Xiaofei, Zhang Ping, Xia Yong, Zhang Heng, Chen Jinling,
Wu Yishan, Jiang Lihua, Cao Kongjiang, Yao Jianwei, Zhang Yuangang, Gao Qian, Wen Lei, Qin Guoming, Li Ronghuan, Li Hua, field field.
Information technology - Automatic teller machines - Specification
Part 3. Services
1 Scope
This part of GB/T 18789 specifies the requirements, service type, process and processing requirements of the ATM service.
Implementation, reserve, maintenance service response.
This section applies to all types of ATMs. Other related product standards can also refer to the implementation.
2 normative reference documents
The following documents are indispensable for the application of this document. For dated references, only the dated edition applies to this article
Pieces. For undated references, the latest edition (including all modifications) applies to this document.
General rules for after - sales service of industrial products GB/T 16784
GB/T 16784.2 Industrial products after - sales service Part 2 maintenance
Information technology - Generic specification for automatic teller machines - Part 1. Equipment GB/T 18789.1
3 terms and definitions
The following terms and definitions apply to this document.
3.1
Service service
Before and after the sale of the product, in order to meet the needs of customers, suppliers and customers to contact the activities of the results produced.
3.2
Service provided servicedelivery
The content of the service provided by the supplier to the customer.
4 abbreviations
The following abbreviations apply to this document.
ATM. automatic teller machine (automatictelermachine)
ATMC. ATM control software (automatedtelermachinecontrolsoftware)
ATMP. automatedtelermachinefront-endprocessing system
5 request
5.1 Installation of basic requirements
5.1.1 Installation environment
ATM installation, use of the environment, should meet the requirements of GB/T 18789.1.
Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 18789.3-2016_English be delivered?Answer: Upon your order, we will start to translate GB/T 18789.3-2016_English as soon as possible, and keep you informed of the progress. The lead time is typically 1 ~ 3 working days. The lengthier the document the longer the lead time. Question 2: Can I share the purchased PDF of GB/T 18789.3-2016_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 18789.3-2016_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet. Question 3: Does the price include tax/VAT?Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countriesQuestion 4: Do you accept my currency other than USD?Answer: Yes. If you need your currency to be printed on the invoice, please write an email to [email protected]. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.
|