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GB/T 36313-2018 English PDF

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GB/T 36313-2018: Evaluation criteria for E-commerce supplier -- High quality service provider
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PDF similar to GB/T 36313-2018


Standard similar to GB/T 36313-2018

GB/T 40094.1   GB/T 40094.3   GB/T 40094.4   GB/T 36310   GB/T 36307   

Basic data

Standard ID GB/T 36313-2018 (GB/T36313-2018)
Description (Translated English) Evaluation criteria for E-commerce supplier -- High quality service provider
Sector / Industry National Standard (Recommended)
Classification of Chinese Standard A10
Classification of International Standard 35.240.60
Word Count Estimation 10,148
Date of Issue 2018-06-07
Date of Implementation 2018-10-01
Regulation (derived from) National Standards Announcement No. 9 of 2018
Issuing agency(ies) State Administration for Market Regulation, China National Standardization Administration

GB/T 36313-2018: Evaluation criteria for E-commerce supplier -- High quality service provider

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Evaluation criteria for E-commerce supplier--High quality service provider ICS 35.240.60 A10 National Standards of People's Republic of China E-Commerce Supplier Evaluation Criteria Premium Service Provider Published on.2018-06-07 2018-10-01 implementation National Market Supervision Administration China National Standardization Administration released Directory Preface I 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 Evaluation Overall Framework and Evaluation Module 2 5 Evaluation Method and Result Expression 5 6 Evaluation Report 6 7 Extension Principles and Methods 6 Reference 7

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009. This standard is proposed and managed by the National Electronic Business Standardization Technical Committee (SAC/TC83). This standard was drafted by. Sichuan Qianji Network Technology Co., Ltd., Chengdu Little Mango Technology Co., Ltd., and Xiamen Reideli Calibration Testing Technology. Co., Ltd., Zhejiang Gongshang University, Zhongbiao Hexin (Beijing) Certification Co., Ltd., Fuzhou Zhongsi Intellectual Property Service Co., Ltd., Jinjiang Mingwei Shoes Service Co., Ltd., Quanzhou Jinke Technology Testing Co., Ltd., China National Institute of Standardization, Century Shuguang Technology Development (Beijing) Co., Ltd., IV Chuan Pin Sheng Brand Management Co., Ltd., Chengdu Yan No Information Technology Consulting Co., Ltd., Guangdong Xin Yi Management Consulting Co., Ltd., Sichuan Ji Jietong Electric Co., Ltd., Chengdu Libang System Engineering Technology Co., Ltd., Sichuan Cheyouli Technology Co., Ltd. The main drafters of this standard. Zhang Xiwu, Dong Tingting, Li Kewei, Yan Yuan, Sun Zhaoyang, Liu Dongsheng, Liu Ye, Zhao Wu, Yang Yuan, Cheng Yue, Wang Zhimin, Wu Yi, Jiang Jie, Li Li, Wu Juan, Zhang Yongdong, Yang Mingjie, Lei Dan, Luo Xianfa, Liu Lijun, Gong Suxin, Huang Rui, Luo Haiying, and Li Yi. E-Commerce Supplier Evaluation Criteria Premium Service Provider

1 Scope

This standard specifies the overall evaluation framework and evaluation module for service providers providing services to consumers offline in e-commerce activities. Valuation methods and results presentation, evaluation reports, extension principles and methods. This standard is applicable to the evaluation and certification of service providers who provide services to consumers online under e-commerce activities.

2 Normative references

The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article Pieces. For undated references, the latest version (including all amendments) applies to this document. GB 32100 Legal person and other organizations unified social credit code encoding rules

3 Terms and Definitions

The following terms and definitions apply to this document. 3.1 Electronic commerce electroniccommerce Business activities in electronic form. Note. The use of modern information technology and network technologies (including the Internet, mobile networks, and other information networks) to carry out business activities between economic activity entities, to realize the network Some or all of the key business activities such as contact, signing, and payment are electronic, including goods transactions, service transactions, and intellectual property transactions. [GB/T 31526-2015, definition 3.1] 3.2 E-commerce platform electroniccommerceplatform The total number of information network systems that provide transaction integration and related services for two or more parties in an e-commerce campaign. [GB/T 31524-2015, definition 3.2] 3.3 Service service The process and results of a series of activities that occur during the process of contact between the service provider and the customer, and the result is usually intangible. Note 1. This standard specifically refers to services that are traded through e-commerce platforms and available offline. Note 2. Rewrite GB/T 24620-2009, definition 3.1. 3.4 Service provider service provider Organizations that provide service activities. Note. The service providers in this standard specifically refer to organizations that directly provide services to consumers under the Internet. 3.5 Customer customer consumer

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