Search result: GB/T 43153-2023
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Basic specification for at-home care services of the elderly
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GB/T 43153-2023
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| Standard ID | GB/T 43153-2023 (GB/T43153-2023) | | Description (Translated English) | Basic specification for at-home care services of the elderly | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A20 | | Classification of International Standard | 03.080.99 | | Word Count Estimation | 10,137 | | Date of Issue | 2023-09-07 | | Date of Implementation | 2023-09-07 | | Issuing agency(ies) | State Administration for Market Regulation, National Standardization Administration |
GB/T 43153-2023. Basic specifications for home care services for the elderly
ICS 03.080.99
CCSA20
National Standards of People's Republic of China
Basic specifications for home care home care services
Published on 2023-09-07
Implemented on 2023-09-07
State Administration for Market Regulation
Released by the National Standardization Administration Committee
Table of contents
Preface III
1 range 1
2 Normative reference documents 1
3 Terms and Definitions 1
4 General requirements 1
4.1 Service Organization 1
4.2 Service personnel 2
4.3 Service requirements 2
5 Service content 2
5.1 Life care services 2
5.2 Basic care services 2
5.3 Health management services 3
5.4 Visiting care services 3
5.5 Spiritual comfort service 3
5.6 Entrusted agency services 3
5.7 Family living environment adaptation services for aging 3
6 Service process and requirements 3
6.1 Consultation reception 3
6.2 Assessment of the abilities of the elderly 4
6.3 Signing a service agreement 4
6.4 Service preparation 4
6.5 Service Implementation 4
7 Service evaluation and improvement 4
Reference 5
Preface
This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1.Structure and Drafting Rules of Standardization Documents"
Drafting.
Please note that some content in this document may be subject to patents. The publisher of this document assumes no responsibility for identifying patents.
This document is proposed by the Ministry of Civil Affairs of the People's Republic of China.
This document is under the jurisdiction of the National Technical Committee on Standardization of Social Welfare Services (SAC/TC315).
This document was drafted by. Beijing Civil Affairs Bureau, Beijing Aging Industry Association, Xiamen Zhiyu Information Technology Co., Ltd., Tianyi Zhongfu Aging
Industrial Services (Beijing) Co., Ltd., Beijing East Asia Xinhua Investment Group Co., Ltd., Shandong Shengquan Elderly Care Service Group Co., Ltd., Beijing Zhong
Jingkang Medical Technology Co., Ltd., Taikang Home (Beijing) Investment Co., Ltd., Yijia Elderly Service Center in Yeji District, Lu'an City, Shushan, Hefei City
District Baijiaban Home Elderly Care Service Center, Jining City Yanzhou District Good Neighbor Social Work Service Center, Beijing Cuncao Chunhui Elderly Care Service Management Co., Ltd.
Company, Beijing Shoukai Cuncao Senior Care Service Co., Ltd., Lehuiju (Suzhou) Health Industry Co., Ltd., Guangdong Aging Industry Association, Everbright Senior Care
Health Industry Development Co., Ltd., Henan Haojia Elderly Service Center.
The main drafters of this document. Zhou Yu, Shang Zhenkun, Zang Meihua, Wang Kai, Tian Yang, Xin Liang, Tao Ying, Yi Xiaoyuan, Wang Yonghe, Zhang Huifeng, Qiu Youmo,
Cai Yi, Yin Jie, Zu Yang, Wang Xiaolong, Hao Yongjing, Niu Feng, Ding Houjun, Peng Tingting, Wang Lei.
Basic specifications for home care home care services
1 Scope
This document stipulates the overall requirements, service content, service processes and requirements, service evaluation and improvement of home care services.
This document applies to home care service organizations providing door-to-door services and management for the elderly at home.
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, the dated quotations
For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to
this document.
GB/T 42195 Standards for assessment of abilities of the elderly
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
Provide service activities related to physical function maintenance, mental health support, daily living assistance, and environmental improvement for the elderly at home.
4 General requirements
4.1 Service organization
4.1.1 It should be registered or filed, and have the qualifications and abilities suitable for providing services.
4.1.2 A service management system should be established, including but not limited to.
a) Safety management system;
b) Contract management system;
c) Financial management system;
d) Archives management system.
4.1.3 Service personnel suitable for the service content should be deployed.
4.1.4 The service hotline, service content, service methods, charging standards, payment methods and service supervision methods should be disclosed. The disclosed information should be true and accurate.
Complete and valid.
4.1.5 Pre-job training should be carried out for service personnel, and on-the-job training should be carried out regularly. The training contents include but are not limited to.
a) Laws, regulations and basic knowledge of home care services;
b) Skills and methods of communicating with the elderly;
c) Theories and operating specifications related to elderly care services;
d) Service security protection and emergency response methods.
4.1.6 It is advisable to purchase insurance products suitable for service quality and safety for service personnel and service objects.
4.1.7 Contingency plans for emergencies should be formulated based on the characteristics of service sites and service objects, safety emergency drills should be conducted regularly, and plans should be continuously improved.
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