YD/T 1926.3-2010 PDF English
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| YD/T 1926.3-2010 | English | 1899 | Add to Cart | 10 days [Need to translate] | Technical specification for IT operations and maintenance service management. Part 3: Service management process |
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Basic data
| Standard ID | YD/T 1926.3-2010 (YD/T1926.3-2010) |
| Description (Translated English) | Technical specification for IT operations and maintenance service management. Part 3: Service management process |
| Sector / Industry | Telecommunication Industry Standard (Recommended) |
| Classification of Chinese Standard | M21 |
| Classification of International Standard | 33.030 |
| Word Count Estimation | 77,769 |
| Date of Issue | 2010-12-29 |
| Date of Implementation | 2011-01-01 |
| Quoted Standard | YD/T 1926.1 |
| Regulation (derived from) | MIIT (2010) No. 134 |
| Issuing agency(ies) | Ministry of Industry and Information Technology |
| Summary | This standard specifies the types of IT operation and maintenance service management processes objectives, scope, activities, design, process the relationship between the provisions of the processes involved in the roles and responsibilities of key metrics. This standard applies to IT operation and maintenance service management processes, IT operation and maintenance service providers and customers to improve operation and maintenance efficiency and reduce operation and maintenance costs to provide the basis. |
