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YD/T 1926.2-2009 PDF English

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YD/T 1926.2-2009: IT Operations and Maintenance Service Management Technical Specification. Part 2: Managed Service Definition
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YD/T 1926.2-2009English1539 Add to Cart 8 days [Need to translate] IT Operations and Maintenance Service Management Technical Specification. Part 2: Managed Service Definition

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Basic data

Standard ID YD/T 1926.2-2009 (YD/T1926.2-2009)
Description (Translated English) IT Operations and Maintenance Service Management Technical Specification. Part 2: Managed Service Definition
Sector / Industry Telecommunication Industry Standard (Recommended)
Classification of Chinese Standard M21
Classification of International Standard 33.030
Word Count Estimation 59,588
Date of Issue 2009-06-15
Date of Implementation 2009-09-01
Quoted Standard YD/T 1926.1; ISO/IEC 20000-1; ISO/IEC 20000-2; ITU-T M.3342; ITU-T M.3000; OGC ITIL V2; OGC ITIL V3; IETF RFC 1213
Regulation (derived from) MIIT [2009] No. 43
Issuing agency(ies) Ministry of Industry and Information Technology
Summary This standard specifies the types of IT operation and maintenance services, content, service mode, service conditions and other content related to quality of service indicators, provides IT operation and maintenance services report template. This standard applies to IT operation and maintenance service provider and the customer service standards for services, and to reach a consensus, the preparation services for service providers and customers to buy products catalog services provide a reference.

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