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SB/T 10902-2012: Criterion for consignment stores service
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SB/T 10902-2012: Criterion for consignment stores service

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Criterion for consignment stores service ICS 03.080.30 A16 Record number. 39276-2013 People's Republic of China domestic trade industry standard Consignment store service specification Released on.2013-01-23 2013-09-01 implementation Published by the Ministry of Commerce

Foreword

This standard was drafted in accordance with the rules given in GB/T 1.1-2009. This standard is under the jurisdiction of the National Second-hand Goods Standardization Technical Committee (SAC/TC440). This standard was drafted. China's old goods industry association consignment work committee. The main drafters of this standard. Liu Haikun, Li Rimei, Wang Yanwei, Song Yuwei. Consignment store service specification

1 Scope

This standard specifies the service specifications for consignment procedures, consignment requirements, service reception, and quality responsibility of consignment stores. This standard applies to organizations engaged in consignment operations.

2 Normative references

The following documents are indispensable for the application of this document. For dated references, only the dated version applies to this document. Pieces. For undated references, the latest edition (including all amendments) applies to this document. SB/T 10689-2012 Consignment store management technical requirements SB/T 10512-2008 (all parts) Skills requirements for grassroots jobs in the retail industry

3 Terms and definitions

The following terms and definitions as defined in SB/T 10689-2012 apply to this document. 3.1 Principal consigner A citizen, legal person, or other organization that entrusts a consignment store to sell goods that have ownership or disposition. 3.2 Consumer consumers Customers who purchase goods at a consignment store. 3.3 Consignment service consignmentservices During the consignment of the consignor and the purchase of the merchandise by the client, the consignment store provides the consignment process, consignment request, service reception, quality A series of service processes, including responsibility.

4 Consignment process

4.1 Online receiving and consignment 4.1.1 For the client who cannot go to the store, the consignment store should open the online consignment system, and the client can choose to submit the consignment application online, the registration committee For information on the person and the goods, the information shall comply with the provisions of 6.3 of SB/T 10689-2012. After the initial review, the client mails the goods to In the store. 4.1.2 The consignment store shall conduct inspection and inspection under the supervision, and the goods shall meet the consignment standards, and shall be promptly sent by telephone, email, etc. The trustee conducts price negotiation; if the goods do not meet the consignment criteria, they should promptly inform the client and return the goods. 4.1.3 The online receiving and consignment service process is shown in Figure 1. ...