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JR/T 0049-2025 PDF English

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JR/T 0049-2025: Life insurance company counter service specification
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JR/T 0049: Historical versions

Std IDVersionUSDBuyDeliver [PDF] inTitle (Description)
JR/T 0049-2025English339 Add to Cart 4 days [Need to translate] Life insurance company counter service specification
JR/T 0049-2009English599 Add to Cart 4 days [Need to translate] Life insurance companies over the counter service specification

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Basic data

Standard ID JR/T 0049-2025 (JR/T0049-2025)
Description (Translated English) Life insurance company counter service specification
Sector / Industry Finance Industry Standard (Recommended)
Classification of Chinese Standard A11
Word Count Estimation 16,163
Date of Issue 2025-04-11
Date of Implementation 2025-04-11
Older Standard (superseded by this standard) JR/T 0049-2009
Issuing agency(ies) People's Bank of China
Summary This standard specifies the requirements for counter services of life insurance companies, including guiding principles, counter settings and functions, service environment, service timeliness, service etiquette, service quality, service discipline and service management, and describes the corresponding verification methods. This standard applies to counter outlets established by life insurance companies in the People's Republic of China in administrative areas above the county level, and counter outlets established by pension insurance, health insurance and annuity insurance institutions shall be implemented as a reference.

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