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Basic data
| Standard ID | GB/T 43591-2023 (GB/T43591-2023) |
| Description (Translated English) | The human-centred organization - Rationale and general principles |
| Sector / Industry | National Standard (Recommended) |
| Classification of Chinese Standard | A25 |
| Classification of International Standard | 13.180 |
| Word Count Estimation | 22,224 |
| Date of Issue | 2023-12-28 |
| Date of Implementation | 2024-07-01 |
| Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 43591-2023: The human-centred organization - Rationale and general principles
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 13:180
CCSA25
National Standards of People's Republic of China
Fundamentals and general principles of people-centered organizations
(ISO 27500:2016,IDT)
Published on 2023-12-28
2024-07-01 Implementation
State Administration for Market Regulation
Released by the National Standardization Administration Committee
Table of contents
Preface III
Introduction IV
1 Scope 1
2 Normative references 1
3 Terms and Definitions 1
4 The significance of people-centeredness to organizations 3
4:1 Implementing people-centered values 3
4:2 People-centered organizational responsibility 3
4:3 The development of a human-centered approach from design to organization 3
4:4 Characteristics of human-centered design method 4
4:5 People-centred approaches, regulation and legislation 4
5 Basic Principles of a Person-Centered Approach 4
5:1 Overview 4
5:2 Transform individual differences into organizational advantages 4
5:3 Make usability and accessibility a strategic business goal 5
5:4 Adopt a whole systems approach 5
5:5 Ensure health, safety and well-being as a priority business objective 5
5:6 Value employees and create meaningful work 5
5:7 Open and trustworthy 6
5:8 Fulfilling social responsibilities 6
6 Risks of not applying human-centered principles 6
6:1 Overview 6
6:2 Complexity of Risk 6
6:3 Assessing risks 7
6:4 Managing and mitigating risks 7
7 Guidelines for implementing people-centered principles and risk minimization 7
7:1 Overview 7
7:2 Ways to ensure that people-centered principles are applied 7
7:3 Risks of not applying human-centered principles 8
8 A guide to implementing a people-centered approach in all aspects of your organization 9
8:1 Overview 9
8:2 The relationship between organizational characteristics and people-centered principle 10
8:3 Implement the practice of people-centered approach in all aspects of the organization10
8:4 Review and continuous improvement of activities related to the organization’s human-centered approach10
Appendix A (informative) International standards related to the principles of the person-centered approach11
Appendix B (Informative) Examples of organizations that state on their website that they support people-centered principles12
Reference 14
Foreword
This document complies with the provisions of GB/T 1:1-2020 "Standardization Work Guidelines Part 1: Structure and Drafting Rules of Standardization Documents"
Drafting:
This document is equivalent to ISO 27500:2016 "Basic Principles and General Principles of People-Centered Organizations":
This document adds a chapter "Normative References":
Please note that some content in this document may be subject to patents: The publisher of this document assumes no responsibility for identifying patents:
This document is proposed and coordinated by the National Ergonomics Standardization Technical Committee (SAC/TC7):
This document was drafted by: Anji Deka Office Systems Co:, Ltd:, Hefei Midea Refrigerator Co:, Ltd:, China Institute of Standardization, China
Petroleum and Natural Gas Co:, Ltd: Tuha Oilfield Branch, Guangdong Guojing Furniture Group Co:, Ltd:, Dalian Maritime University, Shanghai Aircraft Design
Research Institute, Beijing University of Aeronautics and Astronautics, Zhengzhou University, Beijing Jishuitan Hospital, Logistics Support Department of the Military Commission, Rongqing Energy Equipment Co:, Ltd:, Qingdao
Haier Intelligent Technology R&D Co:, Ltd:, Capital University of Economics and Business, Beijing Union University, CRRC Qingdao Sifang Rolling Stock Co:, Ltd:,
Chinese People's Liberation Army General Hospital, Hubei North Refrigerator Co:, Ltd:, Shanxi Orchid Technology Venture Co:, Ltd: Dayang Coal Mine Branch,
Winning Energy Efficiency Technology (Beijing) Co:, Ltd:, SDIC Winning Quality Infrastructure Research Institute Co:, Ltd:, Winning Energy Efficiency Technology (Qingdao) Co:, Ltd:
company:
The main drafters of this document: Meng Zhenlin, Hu Huimin, Liu Zhengjie, Zhang Xin, Cao Shiliang, Ran Linghua, Chen Chao, Hu Huina, Du Junmin, He Zhongmin,
Zhao Chaoyi, Li Yinxia, Dong Dayong, Yang Aiping, Niu Wenlei, Xiong Ge, Wang Jie, Wang Rui, Zhou Yun, Yue Yichun, Ji Tao, Wang Binhou, Tian Weiwei, Qin Jiapei,
Jiang Liangkui, Lan Yongxia, Luo Ling, Wang Zhongting, Wu Haimei, Hao Anna, Ge Meng, Yang Lei, Chen Jian, Wei Bo, Shi Xiaowen, Liu Wei, Zhu Tong:
Introduction
This document sets out the people-centered values and beliefs for the organization's board of directors, and the resulting business value and operations:
business income, and the policy support needed to achieve this goal: This document identifies the key standards that need to be met to meet each principle, and those that are not met
The impact of relevant standards on the organization and what measures can be taken to reduce the risks caused by such deficiencies:
The goal of ergonomics (also known as human factors) is to improve the overall performance of systems and human welfare by applying a human-centered approach:
benefits, thereby increasing value: ISO 26800 describes general ergonomics methods and specifies the design and evaluation of tasks, work, products,
Basic ergonomic principles and concepts of tools, equipment, systems, organizations, services, facilities, and environments: Based on these principles and concepts, a series of human
Ergonomics and human factors standards can help managers, engineers and designers select, design and manage systems and equipment to ensure that systems and equipment
Be effective, efficient and satisfying: And these specific standards are not of direct concern to the organization's board of directors:
In contrast, this document provides boards with human-centered fundamentals and
General Principles, expounds the seven principles that mark an organization as a people-centered organization: These principles are as follows:
---Convert individual differences into organizational advantages;
---Make usability and accessibility a strategic business goal;
---Adopt a systematic approach;
---Ensuring health, safety and well-being as priority business objectives;
---Value employees and create a meaningful working environment;
---Open and trustworthy;
---Undertake social responsibility:
In the design process, "user-centered" is often used to indicate that a product, system, or service is designed with human characteristics in mind to maximize
Minimize risk and optimize well-being and performance: "People-centered" means that the organization not only affects its customers (the users of its products and services)
It also has an impact on its employees, their families and the wider community:
This document applies to all types of organizations (regardless of size) in the private, public and not-for-profit sectors: Although all parts of this document
The points are not equally applicable to all types of organizations, but the principles are relevant to every organization: Every organization can
personal considerations and discussions with stakeholders to determine which issues are relevant and important to them: Like other types of organizations, government agencies
This document will also be referenced: However, this document is not intended to replace, replace or in any other way alter State obligations:
Relevant international ergonomics standards (including some ergonomic processes under development) are designed to provide organizations with the responsibility to implement people-centered
Used by managers of this approach, these standards contain relevant implementation recommendations and requirements:
Fundamentals and general principles of people-centered organizations
1 Scope
This document is intended for boards and decision-makers of all types of organizations, regardless of size, in the private, public and not-for-profit sectors:
This document describes the values and beliefs a people-centered organization needs to have to achieve significant business benefits and
Risks that implementing people-centricity may pose to an organization: It provides advice on the policies that boards need to develop to implement this principle:
discussion: This document provides organizational management's implementation of macro-human-centered principles to optimize performance, reduce organizational and personal risks, and improve
organizational well-being and improved relationships with customers: This paper highlights the importance of policies developed by organizations in implementing people-centered principles:
This document is not a management system standard: This document is not intended for certification, regulatory or contractual purposes:
2 Normative reference documents
This document has no normative references:
3 Terms and definitions
The following terms and definitions apply to this document:
3:1
consumerconsumer
An individual from the public who purchases or uses property, products, or services for personal use:
3:2
customercustomer
An organization or person who purchases property, products, or services for commercial, private, or public purposes:
3:3
accessibility
The user group with the broadest needs, characteristics and capabilities, using products, systems, services, environments (3:5) and
The extent to which a facility achieves specified objectives:
Note: Usage scenarios include direct use or use with the support of assistive technology:
[Source: GB/T 18978:11-2023,3:2:2]
3:4
ergonomics ergonomics
human factors
Study the interactions between people and elements of systems and apply relevant theories, principles, data and methods to design to enhance human
well-being and the discipline of optimizing the overall performance of a system:
Note 1: This definition is consistent with the definition given by the International Ergonomics Society:
Note 2: The terms ergonomics and human factors are used synonymously in this document:
[Source: ISO 26800:2011,2:2, with modifications]
3:5
environmentenvironment
The physical, chemical, biological, organizational, social, and cultural factors surrounding one or more individuals:
...
