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Basic data
| Standard ID | GB/T 43439-2023 (GB/T43439-2023) |
| Description (Translated English) | Information technology service - Digital transformation - Maturity model and assessment |
| Sector / Industry | National Standard (Recommended) |
| Classification of Chinese Standard | L77 |
| Classification of International Standard | 35.080 |
| Word Count Estimation | 30,389 |
| Date of Issue | 2023-11-27 |
| Date of Implementation | 2024-06-01 |
| Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 43439-2023: Information technology service - Digital transformation - Maturity model and assessment
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 35:080
CCSL77
National Standards of People's Republic of China
Information technology services digital transformation
Maturity Models and Assessments
Published on 2023-11-27
2024-06-01 Implementation
State Administration for Market Regulation
Released by the National Standardization Administration Committee
Table of contents
Preface III
1 Scope 1
2 Normative references 1
3 Terms and Definitions 1
4 Model Framework 1
5 Maturity Level 2
6 Competency Domain 3
7 Maturity Requirements 4
7:1 Organization 4
7:2 Technology 6
7:3 Data 8
7:4 Resources 9
7:5 Digital Operation 11
7:6 Digital production 13
7:7 Digital services18
8 Assessment methods 22
8:1 Assessment content 22
8:2 Assessment process 22
8:3 Pre-assessment 22
8:4 Formal evaluation22
8:5 Publish evaluation results 23
9 Maturity level determination 23
9:1 Scoring method 23
9:2 Evaluating domain weights 23
9:3 Calculation method 23
9:4 Maturity level determination method 24
Reference 25
Foreword
This document complies with the provisions of GB/T 1:1-2020 "Standardization Work Guidelines Part 1: Structure and Drafting Rules of Standardization Documents"
Drafting:
Please note that some content in this document may be subject to patents: The publisher of this document assumes no responsibility for identifying patents:
This document is proposed and coordinated by the National Information Technology Standardization Technical Committee (SAC/TC28):
This document was drafted by: China Electronics Technology Standardization Institute, Sichuan Yicheng Zhixun Technology Co:, Ltd:, China Electronic System Technology Co:, Ltd:
Co:, Ltd:, Wanda Information Co:, Ltd:, Inspur Software Group Co:, Ltd:, Beijing Trend Leading Information Consulting Co:, Ltd:, Xinhuaxin Technology
Co:, Ltd:, Beijing Kingsoft Office Software Co:, Ltd:, Beijing Zhizhen Technology Co:, Ltd:, Shanghai Guhang Information Technology Development
Co:, Ltd:, Guoxin Youyi Data Co:, Ltd:, China Ordnance Materials Group Co:, Ltd:, Beijing Taiji Huabao Technology Co:, Ltd:,
Beijing Aerospace Changfeng Technology Industry Group Co:, Ltd:, iSoftStone Information Technology (Group) Co:, Ltd:, Beijing Dexin Cooperation Information Technology
Service Co:, Ltd:, Beijing Easy Service Information Technology Co:, Ltd:, Beijing Baidu Netcom Technology Co:, Ltd:, China Electronic Information Industry Development Research Institute
Research Institute, China Industrial Internet Research Institute, Fifth Research Institute of Electronics of the Ministry of Industry and Information Technology, National Industrial Information Security Development Research Center, Hongta
Liaoning Tobacco Co:, Ltd:, Jiangsu Saixi Technology Development Co:, Ltd:, Shenzhen Saixi Information Technology Co:, Ltd:, Yunnan Power Grid Co:, Ltd:
Company, Guoxinke (Hebei Xiongan) Technology Co:, Ltd:, Beijing Huayu Information Technology Co:, Ltd:, Sichuan Jiuyuan Yinhai Software Co:, Ltd:
Company, Chengdu Taiyi Chain Technology Co:, Ltd:, Zhongke Soft Technology Co:, Ltd:, ZTE Corporation, Beijing CCID Certification Center
Co:, Ltd:, Shanghai Guanan Information Technology Co:, Ltd:, Shanxi Chuanmei Technology Co:, Ltd:, People's Daily Media Technology Co:, Ltd:
Company, Escort Technology Co:, Ltd:, Beijing Yinxin Long-term Technology Co:, Ltd:, Rongke Technology Co:, Ltd:, Capital Information Development
Co:, Ltd:, Guangzhou Saixi Standard Testing Research Institute Co:, Ltd:, Jilin Province Saibao Information Service Co:, Ltd:, Heilongjiang Province Cyberspace
Research Center, China Electric Power Research Institute Co:, Ltd:, Tangshan Xuhua Intelligent Technology Co:, Ltd:, China Southern Power Grid Energy Storage Co:, Ltd:, Chengdu
Capital Investment Education Investment Management Group Co:, Ltd:, Chengdu Smart Chengdu Research Institute Co:, Ltd:, Shangrao Bank Co:, Ltd:, Shanghai Health
Teng Data Technology Co:, Ltd:, Jilin Electronic Information Products Inspection and Research Institute, Lenovo (Beijing) Co:, Ltd:, Guizhou Power Grid Co:, Ltd:
Guiyang Power Supply Bureau, Inspur General Software Co:, Ltd:, Zhizaobang (Beijing) Technology Co:, Ltd:, Zhida Xinke Technology Co:, Ltd:, Qingdao City
Information Technology Promotion Association, Jiangsu Hengtong Digital Intelligent Technology Co:, Ltd:, Shandong Information Technology Industry Development Research Institute, Shandong Shangde Information Technology
Co:, Ltd:, Shandong Bojutong Cloud Computing Co:, Ltd:, Shanghai Hanwei Information Technology Co:, Ltd:, China Coal Energy Group Co:, Ltd:, Oriental
Electric Group Dongfang Boiler Co:, Ltd:, China Unicom Digital Technology Co:, Ltd:, State Power Investment Corporation Science and Technology Research Institute Co:, Ltd:,
Cloud (Shanghai) Internet of Things Technology Co:, Ltd:, Heilongjiang Software and Information Services Industry Association, Lanzhou Yingtai Laizhi Enterprise Management Consulting Co:, Ltd:
Company, Ningbo Bayi Group Co:, Ltd:, Beijing Xinghan Bona Pharmaceutical Technology Co:, Ltd:, Zhejiang Wanpeng Digital Technology Co:, Ltd:, Runlianzhi
NENG TECHNOLOGY CO:, LTD:
The main drafters of this document: Zhang Jun, Wang Chengan, Wang Chuntao, Zhao Yongxiang, Deng Hong, Liu Ruihui, Wang Zhipeng, Song Yuewu, Jia Chao, Zhang Mingying,
Cang Tianzhu, Li Xingchun, Yu Wenping, Zhang Shuling, Yang Quan, Nie Junping, Xiao Xiaohua, Xie Jiang, Tang Wei, Song Fei, Zhang Hongli, Li Hualin, Zhou Xin, Gu Juntao,
Wang Jiadong, Xiang Huawei, Hou Pengfei, Wang Shanshan, Xie Meicheng, Wu Bo, Duan Yuning, Zhang Na, Chen Yang, Yu Ling, Zha Li, Zhou Ying, Lu Qianqian, Guo Xinwei,
Zhang Yu, Tao Hongwei, Zhang Xingxing, Lu Xue, Sun Haiwang, Zhang Haoxiang, Yao Lei, Cao Hao, Song Yingchang, Chen Ping, Li Guangya, Hu Jidong, Cao Jianing, Zhang Xuantong,
Ma Lie, Kang Lili, Liu Huibin, Wu Yun, Xu Jie, Cao Zheng, Yan Lin, Zhou Jing, Wang Zhiming, Jing Qingsheng, Yu Ke, Zhang Fuguo, Li Zhichao, Wan Minggang,
Jiang Xiangyu, Chen Shenjie, An Shudi, Ren Ting, Zhang Shiqiang, Sun Hongfei, Zhao Yan, Feng Yuequn, Wang Yingshu, Zheng Weibo, Zhou Fei, Ma Jianqiang, Dong Xiaojian,
Zhao Chenguang, Liu Xuefeng, Li Chao, Li Yong, Fan Zhihai, Shi Xiufang, Qiu Shuohan, Wang Zhenpeng, Song Min, Li Zhuoyue, Wu Zhitao, Wang Xi, Liu Hua, Chen Jinbao,
Yuan Weiwei, Zheng Fanghang, Song Yulun, Zhang Shuzhong, Qu Jiaxing, Zhang Chengyu, Men Meiling, Wang Chuan, Wang Ruimin, Chen Hongfeng, Pan Chunfeng, Jia Lijuan,
Lei Runlin, Xia Xiuyan, Yuan Tingting, Shentu Zubin, Wang Hangjian, Qiu Zhongxun, Tang Xiaolin:
Information technology services digital transformation
Maturity Models and Assessments
1 Scope
This document establishes the components of a maturity model for digital transformation, stipulates maturity requirements, and describes the corresponding maturity assessment methods:
This document is suitable for digital transformation strategy formulation, business planning and work implementation, as well as maturity assessment of the transformation process:
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text: Among them, the dated quotations
For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to
this document:
GB/T 36073-2018 Data management capability maturity assessment model
3 Terms and definitions
The following terms and definitions apply to this document:
3:1
digitaltechnologydigitaltechnology
Information technologies and their combinations used in the digital transformation process:
Note: Including but not limited to cloud computing, big data (data analysis), mobile computing, social computing, Internet of Things, intelligence, edge and personal domain computing, blockchain and
Network security technology, etc:
3:2
Make use of the data accumulated in the business system to complete the closed loop of data value:
3:3
Data business data-driven business models
Focusing on the data accumulated in the business system, innovate new businesses with data as the business (transaction) object:
3:4
digital operationdigitaloperation
Realize related management activities within the organization through digital technology, including but not limited to the digital upgrading of finance, supply chain, marketing, etc:
level to achieve organizational operating model changes and efficiency improvements:
3:5
assessmentdomain assessmentdomain
A collection of capability domains or capability subdomains used to conduct digital transformation maturity assessments:
[Source: GB/T 39117-2020, 3:1, with modifications]
4 Model framework
The digital transformation maturity model framework is shown in Figure 1: The model framework is described by maturity levels, capability domains and maturity requirements: Among them, capabilities
Domains are composed of capability subdomains:
...