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RB/T 081-2022 English PDF

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RB/T 081-2022: (Country House Service Certification Requirements)
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RB/T 081-2022English579 Add to Cart 4 days [Need to translate] (Country House Service Certification Requirements) Valid RB/T 081-2022

Standard similar to RB/T 081-2022

Basic data

Standard ID RB/T 081-2022 (RB/T081-2022)
Description (Translated English) (Country House Service Certification Requirements)
Sector / Industry Chinese Industry Standard (Recommended)
Classification of International Standard 03.120.20
Word Count Estimation 23,261
Date of Issue 2022-10-11
Date of Implementation 2023-01-01
Issuing agency(ies) National Certification and Accreditation Administration

RB/T 081-2022: (Country House Service Certification Requirements)

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 03.120.20 CCSA00 Certification and Accreditation Industry Standard of the People's Republic of China Country House Services Certification Requirements Released on 2022-10-11 2023-01-01 Implementation Issued by the National Certification and Accreditation Administration Committee Published by China Standard Press

table of contents

Preface I Introduction II 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 Service Requirements 2 4.1 Information service 2 4.2 Booking Service 2 4.3 Reception service 2 4.4 Room Service 2 4.5 Food service 3 4.6 Mobility Services 3 4.7 Featured Services 4 4.8 Check-out service 4 5 Management Requirements 4 5.1 General management 4 5.2 Service Product Design 4 5.3 Purchasing Management 4 5.4 People Management 5 5.5 Sanitation Management 5 5.6 Personal and property safety 5 5.7 Fire Safety 5 5.8 Food Safety 6 5.9 Privacy and Security 6 5.10 Emergency management6 5.11 Environmental Protection 6 5.12 Complaint Management 6 6 Service Certification Evaluation Requirements 7 6.1 Certification criteria 7 6.2 Authentication Mode 7 6.3 Certification Results 8 Appendix A (Normative) Rural House Service Characteristics Evaluation Tool 9 Appendix B (Normative) Rural House Management Requirements Evaluation Tool 14 Reference 18

foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1.Structure and Drafting Rules for Standardization Documents" drafting. Please note that some contents of this document may refer to patents. The issuing agency of this document assumes no responsibility for identifying patents. This document is proposed and managed by the National Certification and Accreditation Administration Committee. This document was drafted by. People's Government of Deqing County, Zhejiang Provincial Market Supervision Administration, Zhejiang Provincial Institute of Standardization, Huzhou Municipal Market Supervision Authority, Huzhou Institute of Standardization, Fangyuan Mark Certification Group Zhejiang Co., Ltd., Standard Technical Service Co., Ltd., Hangzhou Wantai Certification Co., Ltd., Zhejiang Gongxin Certification Co., Ltd., Shanghai Quality System Audit Center, Sweetome Real Estate Consulting Group Co., Ltd., Chongqing Homestay Industry Association, Pengzhou Market Supervision Bureau, Yangshuo County Market Supervision Bureau, Yi County Market Supervision Bureau, China Quality Certification Center, Zhejiang Shengbiao Testing and Certification Co., Ltd., Kecheng District Culture, Tourism and Sports Bureau of Quzhou City. The main drafters of this document. Xi Jinglong, Pan Genliang, Ying Shanting, Ji Xinrui, Li Dong, Shen Jing, Yang Wei, Huang Jiawei, Song Yiran, Tong Zhujue, Wang Lijing, Zhang Guofeng, Song Liyun, Zhou Lei, Lu Xiao, Qin Weihao, Chen Lihang, Liu Chaoping, Xu Bin, Guo Ling, Qin Wenwu, Huang Mingsheng, Wang Zhengzheng, Xu Ming, Liu Yanlin, Ren Fuquan, Zhang Hongzuo, Qiao Wei, Xu Xiaojian, Dai Wei.

Introduction

This document is based on GB/T 39000-2020 "Rural B&B Service Quality Specifications" and provides service requirements from the perspective of certification. The purpose of defining the summation and management requirements is to provide the certification body with the certification criteria and methods for rural homestay services, and to improve the level of homestay service through certification. To promote the healthy and orderly development of the homestay industry. Country House Services Certification Requirements

1 Scope

This document specifies the service requirements, management requirements and service certification and evaluation requirements for country houses. This document is applicable to certification bodies implementing country house service certification activities.

2 Normative references

The contents of the following documents constitute the essential provisions of this document through normative references in the text. Among them, dated references For documents, only the version corresponding to the date is applicable to this document; for undated reference documents, the latest version (including all amendments) is applicable to this document. GB 5749 Hygienic Standards for Drinking Water GB/T 10001.1 Graphic symbols for public information - Part 1.General symbols GB 14934 National Food Safety Standard Disinfection Table (Drink) Utensils GB/Z 19579 Guidelines for the Implementation of Performance Excellence Evaluation Criteria GB/T 27207 Conformity Assessment Service Certification Mode Selection and Application Guidelines GB/T 27400 General rules for conformity assessment service certification technology GB 50325 Indoor Environmental Pollution Control Standards for Civil Construction Engineering

3 Terms and Definitions

GB/T 27207, GB/T 27400 and the following terms and definitions apply to this document. 3.1 Country House ruralhomestayinn Located in the countryside, using the village (resident) residents' own houses, village collective houses or other facilities, the owner of the homestay participates in the reception, which is convenient for the guests to experience the local It is a small accommodation-based service establishment with a beautiful environment, characteristic culture and production and lifestyle. [Source. GB/T 39000-2020, 3.1, with modifications] 3.2 The service provided by the country house meets the service needs of customers such as accommodation, catering, local beautiful environment, characteristic culture and production and lifestyle experience. process of seeking. 3.3 Homestay host hostofhomestayinn Homestay manager. [Source. GB/T 39000-2020, 3.2] 3.4 cultural theme culturaltheme In terms of architectural design, spatial layout, decoration, landscape construction, service content and methods, etc., reflect a certain region, history, nationality or The cultural connotation of local characteristics.

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