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GB/T 41826-2022 English PDF

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GB/T 41826-2022: Guidelines for consumer products reliability improvement based on warranty data
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Basic data

Standard ID GB/T 41826-2022 (GB/T41826-2022)
Description (Translated English) Guidelines for consumer products reliability improvement based on warranty data
Sector / Industry National Standard (Recommended)
Classification of Chinese Standard A00
Classification of International Standard 03.120.01
Word Count Estimation 30,314
Date of Issue 2022-10-14
Date of Implementation 2022-10-12
Issuing agency(ies) State Administration for Market Regulation, China National Standardization Administration

GB/T 41826-2022: Guidelines for consumer products reliability improvement based on warranty data

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Guidelines for consumer products reliability improvement based on warranty data ICS 03.120.01 CCSA00 National Standards of People's Republic of China Consumer Product Reliability Improvement Guidelines Based on Warranty Data Published on 2022-10-12 2022-10-12 Implementation State Administration for Market Regulation Released by the National Standardization Administration directory Preface III Introduction IV 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 Basic process and method 2 4.1 Basic Process 2 4.2 Basic method 2 5 System establishment and import of quality assurance data 3 5.1 The establishment of the system 3 5.2 Importing quality assurance data 3 6 Reliability Improvement Planning 4 6.1 Identifying Needs for Improvement 4 6.2 Establish improvement goals5 6.3 Develop an improvement plan5 7 Reliability Improvement Operation 5 7.1 Overview 5 7.2 Product Design 6 7.3 Product production 7 7.4 Product Packaging and Storage7 7.5 Product use 7 8 Reliability Improvement Evaluation 7 8.1 Analysis and Evaluation 7 8.2 Conducting the evaluation8 9 Reliability Continuous Improvement 8 9.1 System operation and continuous improvement 8 9.2 Reliability Improvement Management and Continuous Improvement 8 Appendix A (Informative) Establishment and Operation of FRACAS 10 Appendix B (Informative) Consumer Quality Assurance Data Collection and Analysis 15 Appendix C (Informative) Consumer Quality Assurance Data Specification 18 Reference 25

foreword

This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1.Structure and Drafting Rules of Standardization Documents" drafted. Please note that some content of this document may be patented. The issuing agency of this document assumes no responsibility for identifying patents. This document is proposed and managed by the National Standardization Technical Committee on Consumer Product Safety (SAC/TC508). This document was drafted by. Beijing University of Aeronautics and Astronautics, Anhui Guoke Testing Technology Co., Ltd., China National Institute of Standardization, Guangdong Provincial Standards Chemical Research Institute, Xiamen Jingbiao Kitchen and Bathroom Technology Co., Ltd., Mingzhen Industrial Holdings Group Co., Ltd., Chengdu Jiayikang Cloud Technology Co., Ltd., Hongbo (Xi'an) Technology Co., Ltd., Suzhou Lion Precision Alloy Co., Ltd., China Testing and Certification Group Co., Ltd., China Mining University Xue, Liaocheng Ruida Auto Parts Co., Ltd., China Academy of Civil Aviation Science and Technology, Sichuan Zhizhou Technology Co., Ltd., Zhejiang Haoda Technology Co., Ltd., Yantai Sanhuan Lock Industry Group Pujiang Co., Ltd. The main drafters of this document. Pan Xing, Shao Dongliang, Cai Huali, Lin Shubao, Li Zaixiang, Ruan Li, Cao Yinghui, Chen Ziyu, Zhang Xiuzhuo, He Lin, Wei Jilei, Li Ying, Yang Yuexiang, Wang Lizhi, Chen Xuezhang, Zhao Linxiang, Wang Li, Liu Xia, Chen Qianwen, Wang Kunran, Wu Fang, Pei Fei, Sun Kai, Duan Xingyu, Xu Xiaowen, Cheng Haojun, Yao Dengchao.

Introduction

Today's consumer goods are changing with each passing day, with rapid upgrades and iterations, and the structures and functions of some consumer goods are becoming more and more complex. Reliability is responsive consumer goods One of the important indicators of quality characteristics, especially in the safe operation of durable consumer goods, long-term use and easy maintenance. consumer goods in During use, product failure or failure will affect the use of consumer products and reduce customer satisfaction. Reliability improvement is the improvement of consumer product quality. core. With the fierce market competition and consumers' requirements for product quality improvement, the improvement of consumer product reliability will become a product for enterprises to improve. The inevitable way out for quality and market competitiveness. In some complex product manufacturing fields, such as defense and military industry, the improvement of product quality and reliability has accumulated rich experience. That The core is to use the "planning-implementing-checking-handling" of quality improvement with the help of the Failure Reporting, Analysis and Corrective Action System (FRACAS). (PDCA) cycle to drive reliability improvements. Relevant experience started in recent years in more complex consumer products containing electronic and/or mechanical components It has been popularized and applied in reliability improvement and achieved good results. The reliability improvement of consumer products takes failure as the core, and starts with the import, analysis and utilization of quality assurance data in the use stage, and in the existing quality management In the system, FRACAS and the corresponding operation and management mechanism are established to apply the fault information from the quality feedback from the market to the equipment. In the planning, production and other stages, realize the reliability improvement of batch products, modified products and new products, and make the reliability improvement form an effective closed loop. Consumer Product Reliability Improvement Guidelines Based on Warranty Data

1 Scope

This document provides application guidance for the use of warranty data for reliability improvement of consumer products. This document applies to the reliability improvement of more complex consumer products containing electronic and/or mechanical components by organizations such as manufacturing companies.

2 Normative references

The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, dated citations documents, only the version corresponding to that date applies to this document; for undated references, the latest edition (including all amendments) applies to this document. GB/T 2900.99-2016 reliability of electrical terminology GB/T 19000-2016 Quality Management System Fundamentals and Terminology GB/T 19001-2016 Quality Management System Requirements GB/T 30136-2013 Guidelines for the collection and processing of consumer product quality and safety risk information

3 Terms and Definitions

The terms and definitions defined in GB/T 2900.99-2016, GB/T 19000-2016 and the following apply to this document. 3.1 fault Loss of ability to perform as required due to internal conditions. [Source. GB/T 2900.99-2016, 192-04-01] 3.2 A closed-loop process for improving the reliability of current and future designs through experimentation, modification, and feedback from experience. [Source. IEC 60050-192.2015, 192-2-04, with modifications] 3.3 corrective action correctiveaction Improvement measures taken to eliminate a discovered or potential failure of a product and prevent its recurrence. [Source. GB/T 19000-2016, 3.12.2, with modifications] 3.4 reliability The ability to perform a requirement without failure under given conditions and for a given period of time. [Source. GB/T 2900.99-2016, 192-01-24] 3.5 Activities to improve reliability. [Source. GB/T 2900.99-2016, 192-12-02]

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