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GB/T 38355-2019: Matrix quality management mode for success right the first time
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Matrix quality management mode for success right the first time
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GB/T 38355-2019
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Basic data | Standard ID | GB/T 38355-2019 (GB/T38355-2019) | | Description (Translated English) | Matrix quality management mode for success right the first time | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A00 | | Classification of International Standard | 03.120.10 | | Word Count Estimation | 26,222 | | Date of Issue | 2019-12-31 | | Date of Implementation | 2020-07-01 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 38355-2019: Matrix quality management mode for success right the first time---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Matrix quality management mode for success right the first time
ICS 03.120.10
A00
National Standards of People's Republic of China
One-time success matrix quality management model
2019-12-31 release
2020-07-01 implementation
State Administration of Market Supervision
Published by the National Standardization Administration
Contents
Foreword III
Introduction IV
1 Scope 1
2 Normative references 1
3 Terms and definitions 1
4 Mode 1
4.1 General 1
4.2 Organizational Quality Management 2
4.3 Implementation of Product Warranty 2
4.4 Product implementation process 2
5 run 2
5.1 General 2
5.2 Resources 3
5.3 Institution 3
5.4 Planning 3
5.5 Implementation 3
5.6 Monitoring, measurement, analysis and evaluation 3
5.7 Improvement 3
6 Tools 4
6.1 General 4
6.2 Tool category 4
6.3 System Maturity Evaluation 4
6.4 Quality supervision acceptance 4
6.5 Quality audit 5
6.6 "One-time success" technical guarantee 5
6.7 Quality Intersection Analysis 5
6.8 Quality Positive Confirmation 5
6.9 Quantitative Evaluation of Product Assurance 5
6.10 Quality Education and Training 6
Appendix A (informative) Project (product) assurance flowchart 7
Appendix B (informative) Matrix Quality Management Model Toolkit 8
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
This standard was proposed and managed by the National Technical Committee for Quality Management and Quality Assurance Standardization (SAC/TC151).
This standard was drafted. China Aerospace Science and Industry Corporation, China Aerospace Science and Industry Corporation Second Research Institute, China Jiliang University, China
Standardization Research Institute, Equipment Project Management Center of the Military Commission Equipment Development Department, China Aerospace Science and Technology Group Fifth Research Institute, China Quality Certification Center.
The main drafters of this standard. Fu Zhimin, Plateau, Yu Yanbing, Hou Junhua, Song Mingshun, Kang Jian, Song Tailiang, Sun Tao, Peng Jianhong.
Introduction
0.1 General
This standard is for organizations that undertake the following items (products) (such as aerospace, aviation, marine, information, electronics, and equipment/product manufacturing enterprises, etc.)
Provides a guide to using the matrix quality management model to achieve a one-time product success to help organizations respond to quality issues in the product implementation process
Insurance, including.
a) develop innovative products with independent intellectual property rights;
b) developing products with high technical difficulties and high quality risks;
c) the development of products with complex technical status and many stakeholders;
d) Develop multiple types and stages of products in parallel.
Note 1. The items (products) specified in this standard broadly refer to the processes, products and services provided by the organization to customers, and narrowly refer to the special features provided for specific customers.
For the sake of brevity, the following products are referred to as products.
Note 2. Development refers to the design, development and trial production of products.
These types of projects (products) have many commonalities in technology and management, and their development must ensure one-time success, otherwise it will bring more
Large economic losses and reputational damage have even led to the dissolution or bankruptcy of the organization.
Although other organizations do not focus on research and development, the first-time success has brought benefits and reputation to them, and the first success has become the pursuit of these organizations
aims.
Because the products of the organization are innovative, new fields, multiple varieties, multiple stages, multiple suppliers, high complexity, high cost, high risk, only from
From the perspective of quality management, it is difficult to ensure one-time success. Product assurance must also be added to form a matrix quality management model to ensure one-time arrival
The goal of success. The guarantee mechanism of this model is shown in Figure 1.
0.2 Operation Principles of Matrix Quality Management Mode
The operation of matrix quality management mode should adhere to the principle of prevention, identify and respond to various risks, and implement the following principles.
a) Strictly implement the principles of post responsibility system and compliance with standards-based quality management system principles;
b) Multi-batch, multi-component product assurance based on the implementation of common quality characteristics control of components, parts, finished products, sub-systems, and systems
Management principles;
c) Adhere to the principles of research, guidance and consultation by technical and management experts throughout the process;
d) Adhere to the principle of joint decision-making in the process of information connectivity, problem linkage, and joint departmental cooperation.
0.3 Matrix Quality Management Model Tool
The effective operation of matrix quality management mode requires advanced and adaptable quality technology and quality management.
This standard provides a quality toolkit to ensure the operation of this model.The tools in the toolkit are effective tools to support the effective operation of this model.
It has been verified in practice and scientific and reasonable use of the tools in the toolkit can provide guarantee for the operation of this model.
Figure 1 Matrix quality management guarantee mechanism
One-time success matrix quality management model
1 Scope
This standard specifies the methods to achieve a successful one using a matrix quality management model.
This standard is applicable to organizations that undertake innovative, new fields, multiple varieties, multiple stages, multiple suppliers, high complexity, high cost, and high risk products.
2 Normative references
The following documents are essential for the application of this document. For dated references, only the dated version applies to this article
Pieces. For undated references, the latest version (including all amendments) applies to this document.
GB/T 19000 Quality Management System Foundation and Terminology
GB/T 19001 Quality Management System Requirements
GB/T 29076 Implementation Requirements for Zeroing the Quality of Aerospace Products
GB/T 37708 Guidelines for successful data envelope analysis of quality management products
3 terms and definitions
The terms and definitions defined in GB/T 19000 and the following apply to this document.
3.1
Matrixqualitymanagement
The quality management model is based on the organization's quality management as horizontal, product assurance as vertical, and projects (products) as "connection points" and "implementation points".
3.2
General qualitycharacteristic
Characterize that the product has a stable working state and technical performance throughout the life cycle, and the characteristics that meet the actual use requirements are affecting the product
An important factor in effectiveness.
Note. "General quality characteristics" mainly include product reliability, maintainability, testability, supportability, safety and environmental adaptability.
3.3
Productassurance
A series of planned and organized processes to ensure that customers and interested parties meet product requirements
Technical and management activities.
Note. The "product guarantee" in this standard mainly includes standardization guarantee, product quality guarantee, general quality characteristic guarantee, component guarantee, software guarantee, and measurement guarantee.
Certificates and materials, mechanical parts and process assurance.
3.4
Success once the first time
With the goal of comprehensively meeting customer requirements and taking a systematic engineering management method as a means, in the process of project realization, the work quality meets the requirements.
The design is in place once, the manufacturing is qualified, and the verification is successful.
Continue to improve.
4 mode
4.1 General
The core of the matrix quality management model is the application of management tools.
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