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GB/T 36463.1-2018: Information technology service -- Consulting and design -- Part 1: General requirements
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| GB/T 36463.1-2018 | English | 359 |
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Information technology service -- Consulting and design -- Part 1: General requirements
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GB/T 36463.1-2018
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Basic data | Standard ID | GB/T 36463.1-2018 (GB/T36463.1-2018) | | Description (Translated English) | Information technology service -- Consulting and design -- Part 1: General requirements | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | L77 | | Classification of International Standard | 35.080 | | Word Count Estimation | 18,148 | | Date of Issue | 2018-06-07 | | Date of Implementation | 2019-01-01 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 36463.1-2018: Information technology service -- Consulting and design -- Part 1: General requirements
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Information technology service--Consulting and design--Part 1. General requirements
ICS 35.080
L77
National Standards of People's Republic of China
Information Technology Service Consulting Design
Part 1. General Requirements
Part 1.Generalrequirements
Published on.2018-06-07
2019-01-01 Implementation
National Market Supervision Administration
China National Standardization Administration released
Directory
Preface III
Introduction IV
1 Scope 1
2 Terms and Definitions 1
3 Consulting Design Service Capability Model 2
3.1 Overview 2
3.2 Model Description 2
4 Consulting Design Service Capacity Management 3
4.1 Overview 3
4.2 Planning 3
4.3 Implementation 3
4.4 Check 3
4.5 Improvement 3
5 Person 4
5.1 Overview 4
5.2 Staff Management 4
5.3 Post Structure 4
5.4 Knowledge 4
5.5 Skill 5
5.6 Experience 5
6 Process 5
6.1 Overview 5
6.2 Project Management 5
6.3 Demand Management 6
6.4 Delivery Management 7
6.5 Customer Relationship Management 7
6.6 Information Security Management 7
6.7 Risk Management 8
7 Technology 8
7.1 Overview 8
7.2 Composition 8
7.3 Application 9
7.4 Consulting Technology Management 9
8 Resources 10
8.1 Overview 10
8.2 Knowledge Base 10
8.3 Standard Library 10
8.4 Expert Library 11
8.5 Case 11
8.6 Tools 11
Reference 13
Foreword
GB/T 36463 "Information Technology Services Consulting Design" is divided into the following six parts.
--- Part 1. General requirements;
--- Part 2. Planning and Design Guidelines;
--- Part 3. Knowledge Base Management Specification;
--- Part 4. Data Resource Planning;
--- Part 5. General Standard Library Design Requirements;
--- Part 6. Disaster tolerance planning and design specifications.
This part is part 1 of GB/T 36463.
This section was drafted in accordance with the rules given in GB/T 1.1-2009.
This part is proposed and managed by the National Information Technology Standardization Technical Committee (SAC/TC28).
This section was drafted by. China Electronics Standardization Institute, China Software and Technology Service Co., Ltd., Dalian Software Industry
Association, Beijing Zhongbaixin Information Technology Co., Ltd., Beijing Huayu Information Technology Co., Ltd., Shenyang Huarui Bo Information Technology Co., Ltd.,
Guangzhou Saibao Lianrui Information Technology Co., Ltd., Beijing North Consulting Information Engineering Consulting Co., Ltd., Ningbo CCID Information Technology Co., Ltd., Shandong
Zhengzhong Information Technology Co., Ltd., Guangzhou Guangsoft Information Technology Service Co., Ltd., Beijing Information Technology Association, Golden Tax Information Technology Service Unit
Co., Ltd., Dalian Huaxin Computer Technology Co., Ltd., Jiangsu Software Product Testing Center, Chengdu Information Technology Application Development
Center, Beijing Jiaotong University, Huizhou Yixintong Information Technology Service Co., Ltd., China Civil Aviation Information Network Co., Ltd., Beijing Hezhong
Ning Information Technology Co., Ltd., Shanghai Beizhou Enterprise Management Consulting Co., Ltd., Beijing Dexin Information Technology Service Co., Ltd., Taiji Meter
Computer Co., Ltd., Beijing Blue Ocean Information Technology Co., Ltd.
The main drafters of this section. Dai Hong, Zhou Ping, Zhang Yuyuan, Wu Dongya, Tan Xing, Shao Hua, Lu Xuezhe, Ying Zhihong, Liu Hong, Guo Rui, Zhao Jinghua,
Dan Qiang, Huang Jianxin, Wang Hongquan, Chen Minghui, Gao Yan, Zhang Nan, Huang Wei, Duan Hong, Yin Hong, Xiong Jianqi, Huang Lianghu, Li Bing, Shen Shiming, Zhu Weidong,
Zhong Ping, Peng Mingtian, Zhao Shining, Shi Xin, Yang Quan, Liu Xizhu, Li Cunguo.
Introduction
With the in-depth development of informatization in various industries and fields of the national economy, demanders (customers) propose forward-looking and systematic information technology services, etc.
The higher requirements have gradually changed from the demand for products and integration solutions to the more scientific and top-level design (planning) and more systematic deepening.
Requires higher levels of information technology consulting and design service requirements. The current objective and systematic evaluation of information technology consulting and design service capabilities
Prices need more sophisticated specifications to meet the current high-level demand for information technology consulting and design services.
This part of GB/T 36463 revolves around the technical characteristics and management characteristics of information technology consulting and design services, and clearly consults the design services.
The reference technology of capability model, capability management process, elements and consultation planning provides the evaluation basis for information technology consulting and design services. Headquarters
It helps to standardize the provision and support of information technology consulting and technical services, and guides the good development of the IT consulting and design service industry.
China's information technology consulting and design services have improved.
The information technology consulting and design service stipulated in GB/T 36463 includes the “6530 sub-categories” specified in GB/T 4754-2011.
"Technical Advisory Design Services" in addition to "test evaluation" in addition to other parts.
The relationship between the various parts of GB/T 36463 is shown in Figure 1.
Figure 1 Relationship between various parts of GB/T 36463
In GB/T 36463.1, the consulting design service capability model, capability management process, and elements are described and indicators
Measure information technology consulting and design service capabilities, and provide guidance for consulting design services for information technology consulting and design service providers.
Part 2 to Part 6 of GB/T 36463 provide guidance on the design of information technology consulting. The second part of the information system planning and design
The specification, guidance and guidance of the components, work content, work steps and processes, key technologies and tools in the plan. Parts 3 and 5
It standardizes the design and management of supplier service resources. Parts 4 and 6 regulate the process and technology of supplier services.
Information Technology Service Consulting Design
Part 1. General Requirements
1 Scope
This part of GB/T 36463 proposes an information technology consulting and design service capability model and provides information technology consulting and design services.
The conditions and capabilities that the organization should have in terms of personnel, processes, technology, and resources.
This section applies to.
a) plan to provide information technology consulting and design services to establish service capacity systems;
b) Information technology consulting and design service providers to improve and enhance their service capabilities;
c) Information technology consulting and design service selection and evaluation of suppliers;
d) Third-party evaluation information technology consulting and design service provider.
2 Terms and definitions
The following terms and definitions apply to this document.
2.1
Consulting design services consultinganddesignservice
Based on information technology, comprehensive use of multi-disciplinary knowledge, engineering practice experience, modern science and management technology, in the development of information resources
The information technology services related activities provided by the use, engineering construction, personnel training, management system construction, and technical support.
2.2
Supplier provider
Internal or external organizations or agencies that provide consulting design services.
2.3
Demand demander
Organizations or institutions that need to consult design services.
2.4
Process process
Integrate resources to facilitate the interrelated or interactive orderly activities that transform input into output.
2.5
Technology technology
The principles and methods for solving problems that are used in the provision of consulting design services.
2.6
Knowledgebase knowledgebase
The collection of required domain knowledge developed by ancillary consulting activities facilitates the collection, collation and extraction of knowledge in related fields, including basic facts,
Rules, cases, and other relevant information.
2.7
Standard library standardlibrary
Provides a set of standards relating to the area in which the demanding party conducts consulting activities and can be used to define specific services and enterprise architectures.
Components.
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