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GB/T 28580-2023: Quality specifications for port logistics service
Status: Valid GB/T 28580: Evolution and historical versions
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 28580-2023 | English | 248 |
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Quality specifications for port logistics service
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GB/T 28580-2023
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| GB/T 28580-2012 | English | 359 |
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Quality requirements for port logistics service
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GB/T 28580-2012
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PDF similar to GB/T 28580-2023
Basic data | Standard ID | GB/T 28580-2023 (GB/T28580-2023) | | Description (Translated English) | Quality specifications for port logistics service | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A00 | | Classification of International Standard | 03.120.10 | | Word Count Estimation | 14,180 | | Date of Issue | 2023-09-07 | | Date of Implementation | 2023-09-07 | | Older Standard (superseded by this standard) | GB/T 28580-2012 | | Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration | GB/T 28580-2023: Quality specifications for port logistics service---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
ICS 03.120.10
CCSA00
National Standards of People's Republic of China
Replace GB/T 28580-2012
Port Logistics Service Quality Standards
Published on 2023-09-07
Implemented on 2023-09-07
State Administration for Market Regulation
Released by the National Standardization Administration Committee
Foreword
This document complies with the provisions of GB/T 1.1-2020 "Standardization Work Guidelines Part 1.Structure and Drafting Rules of Standardization Documents"
Drafting.
This document replaces GB/T 28580-2012 "Port Logistics Service Quality Specifications". Compared with GB/T 28580-2012, except for structural adjustments
In addition to consolidation and editorial revisions, the main technical changes are as follows.
---Added the term and definition "port" (see 3.1), changed the definition of the terms "port logistics" and "port logistics service" (see 3.2,
3.3, 3.1 and 3.2 of the.2012 edition), the definitions of “customs clearance”, “bonded goods” and “bonded warehouse” are deleted (see the.2012 edition of
3.3, 3.5 and 3.6);
---Change "basic requirements" to "overall requirements", delete social responsibility and service content, and add facilities, equipment, information systems, and risks
Prevention, control and practitioner requirements (see Chapter 4, Chapter 4 of the.2012 edition);
---The requirements for "scheme design services" have been changed, the scheme design services have been refined, and network planning, multimodal transport, and supply have been added.
Chain management and other program contents (see 5.1, Chapter 5 of the.2012 edition);
---Changed the requirements for "information services" and added requirements such as paperless, visualization, information tracking, and single window (see 5.2,.2012
version of Chapter 6);
---The requirements for "goods receipt" have been changed, the cargo protection requirements have been deleted, and the confirmation requirements have been added (see 5.3.1,.2012 version
7.1);
---The service requirements for "customs clearance" have been changed, "customs declaration and inspection declaration" have been merged into "customs declaration", prompt services and customs declaration personnel requirements have been deleted, and added
Established online and offline declaration service methods (see 5.3.2, 7.2 of the.2012 edition);
---Added "tallying" requirements (see 5.3.3);
---The requirements for "loading and unloading" have been changed, the requirements for "handling" have been added, the specific cargo loading and unloading requirements have been deleted, and aviation and railway cargo have been added
Loading and unloading requirements (see 5.3.4, 7.3 of the.2012 edition);
---The requirements for "transportation" have been changed, requirements such as metering and metering have been deleted, and requirements for multimodal transport and transportation tracking have been added (see 5.3.5,
2012 version of 7.4);
---The "warehousing" requirements have been changed, the warehousing personnel requirements have been deleted, and warehousing services, processing, yard cargo storage, emergency plans, and self-service have been added.
Automation, monitoring and other requirements (see 5.3.6, 7.5 of the.2012 edition);
---Added "transit" requirements (see 5.3.7);
---Added "delivery" requirements (see 5.3.8);
---Changed the "goods delivery" requirements and added information confirmation requirements (see 5.3.9, 7.6 of the.2012 version);
---Change "Customer Service" to "Business Service" and delete the reception venue requirements (see 5.4, Chapter 8 of the.2012 edition);
---Added "value-added service" requirements (see 5.5);
---The content of "Service Quality Evaluation" has been changed, see (Chapter 6, Chapter 9 of the.2012 edition), and the method of determining service quality indicators has been added
According to the method, the service quality indicators of "timely delivery rate" and "timely rate of information transmission" have been added (see 6.2.4 and 6.2.6);
---Added the requirement of "continuous improvement" (see Chapter 7).
Please note that some content in this document may be subject to patents. The publisher of this document assumes no responsibility for identifying patents.
This document is proposed and coordinated by the National Logistics Standardization Technical Committee (SAC/TC269).
This document was drafted by. Shanghai Institute of Quality and Standardization, Anshan Iron and Steel Group Co., Ltd., Beijing Zhongwu Express Enterprise Management Co., Ltd.
Co., Ltd., Yingkou Port Group Co., Ltd., Qingdao Wanjia Container Logistics Co., Ltd., Xiamen Port Logistics Co., Ltd., Jinzhou Port Co., Ltd.
Company, Hubei Material Circulation Technology Research Institute, Yangzhou Hengjidaxin International Chemical Storage Co., Ltd., Zhangjiagang Free Trade Zone Yangtze River International Port Co., Ltd.
Co., Ltd., Southwest Jiaotong University, Shanghai Business School.
The main drafters of this document. Lu Huanhuan, Yan Shaoqing, Zhang Yan, Song Min, Hou Haiyun, Yu Yang, Li Sheng, Chen Liqing, Jiang Zhiwen, Wang Hui, Wang Linhui,
Yin Lizhe, Ai Zhen, Wang Feng, Xiao Jun, Wu Wei, Bao Weirong, Liu Bin, Zhuang Zhiyi, Jiang Ping, Zhang Xudong.
The previous versions of the documents replaced by this document are as follows.
---First published as GB/T 28580-2012 in.2012;
---This is the first revision.
Port Logistics Service Quality Standards
1 Scope
This document stipulates the overall requirements for port logistics services, service content and requirements, service quality evaluation and continuous improvement.
This document applies to enterprises providing port logistics services for general goods.
Note. The general goods referred to in this document do not include dangerous goods and fresh and perishable goods.
2 Normative reference documents
The contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, the dated quotations
For undated referenced documents, only the version corresponding to that date applies to this document; for undated referenced documents, the latest version (including all amendments) applies to
this document.
GB 11602 Safety Regulations for Loading and Unloading Operations at Container Ports
GB/T 18354 Logistics terminology
GB/T 21071-2021 Warehousing service quality requirements
GB/T 30333 Logistics Service Contract Guidelines
JT330 Safety technical requirements for port general cargo loading and unloading operations
JT/T 706 Port cargo stacking requirements
JT/T 1317 Service specifications for tally industry
3 Terms and definitions
The terms and definitions defined in GB/T 18354 and the following apply to this document.
3.1
port port
Ports, airports, stations, cross-border passages, etc. established with the approval of the government for people, goods and means of transportation to directly enter and exit the country (customs, border).
[Source. GB/T 18354-2021,8.34]
3.2
Port logisticsportlogistics
With the goal of serving import and export trade, we organize and carry out collection and distribution, customs clearance, loading and unloading, handling, warehousing, circulation processing, transportation and distribution at the port.
The process of waiting for the physical movement of goods.
3.3
Port logistics serviceportlogisticsservice
A series of logistics activity processes and their results implemented to meet customers' port logistics needs.
3.4
Customs declarationcustomsdeclaration
The person in charge of the inbound and outbound means of transportation, the owner of the inbound and outbound goods, the consignee or consignor of the imported and exported goods or their agent shall handle the shipment to the customs.
The entire process of entry and exit procedures for transporting tools, goods, and items.
[Source. GB/T 18354-2021,8.11]
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