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Basic specification for rural public legal service
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Basic data
| Standard ID | GB/T 44289-2024 (GB/T44289-2024) |
| Description (Translated English) | Basic specification for rural public legal service |
| Sector / Industry | National Standard (Recommended) |
| Classification of Chinese Standard | A12 |
| Classification of International Standard | 03.080 |
| Word Count Estimation | 14,150 |
| Date of Issue | 2024-09-29 |
| Date of Implementation | 2024-09-29 |
| Issuing agency(ies) | State Administration for Market Regulation, China National Standardization Administration |
GB/T 44289-2024: Basic specification for rural public legal service
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Basic specification for rural public legal service
Basic norms for rural public legal services
ICS 03.080
CCS A 12
National Standard of the People's Republic of China
Released on 2024-09-29
2024-09-29 implementation
State Administration for Market Regulation
The National Standardization Administration issued
Table of Contents
Preface ... Ⅲ
Introduction Ⅳ
1 Scope ... 1
2 Normative references ... 1
3 Terms and Definitions ... 1
4 General Requirements ... 1
5 Service Provider ... 2
5.1 Township Public Legal Service Workstations ... 2
5.2 Village Public Legal Service Studio ... 2
6 Service staff ... 3
7 Service Content and Requirements ... 3
7.1 Legal advice and guidance ... 3
7.2 Legal publicity and education ... 3
7.3 Resolution of conflicts and disputes 4
7.4 Village Legal Advisory Services ... 4
8 File Management ... 5
9 Complaints handling and feedback ... 5
10 Service Evaluation and Improvement ... 5
References ... 6
Foreword
This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1.Structure and drafting rules for standardization documents"
Drafting is required.
Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents.
This document is proposed and coordinated by the China National Institute of Standardization.
This document was drafted by. Jiangsu Quality and Standardization Research Institute, Jiangsu Provincial Department of Justice, Jiangsu Boshida Law Firm, Zhejiang Jingheng
(Yiwu) Law Firm, Hubei Institute of Standardization and Quality, Guangxi Zhuang Autonomous Region Institute of Standards and Technology, China Standardization Research Institute
Institute of Standardization, China University of Metrology, Shandong Provincial Department of Justice, and Shandong Provincial Institute of Standardization.
The main drafters of this document are. Luo Kun, Wu Ming, Zheng Zhong, Zhou Lianyong, Zhang Shu, Feng Xiuqin, Zhu Fengxue, Ding Fan, Wang Quanyong,
Yun Zhenyu, Hou Yueli, Li Wei, Zhong Li, Ma Xiaolei, Deng Xiyan, Gu Changqing, Qu Quansheng, He Miaomiao, Wang Shuang, Zhu Peiwu, Qian Rongfu,
Mo Jialin, Liu Xiaoqian, Zhu Feng, Zhu Xiaolei, and Zhang Yuqun.
Introduction
If rural areas are to be revitalized, the rule of law must come first. Comprehensively promoting rural revitalization is inseparable from strong legal guarantees.
The Opinions on Accelerating the Construction of a Public Legal Service System (Zhongbanfa [2019] No. 44) states that public legal services are a part of the government.
It is an important part of the government's public functions, an important measure to protect and improve people's livelihood, and a basic, service and guarantee for the comprehensive rule of law.
Sex work.
Rural public legal services are an important part of building a modern public legal service system covering both urban and rural areas, and are an important part of building a socialist rule of law.
It is a national infrastructure project and an important guarantee for realizing the rural revitalization strategy. Standardizing rural public legal services and improving service quality are the key to promoting
It is the inherent meaning of promoting common prosperity, rural revitalization and high-quality economic and social development.
Basic norms for rural public legal services
1 Scope
This document stipulates the overall requirements of rural public legal services, service providers, service personnel, service content and requirements, and file management.
management, complaint handling and feedback, service evaluation and improvement.
This document applies to public legal service activities provided to rural areas.
2 Normative references
The contents of the following documents constitute the essential clauses of this document through normative references in this document.
For referenced documents without a date, only the version corresponding to that date applies to this document; for referenced documents without a date, the latest version (including all amendments) applies.
in this document.
GB/T 18894 Electronic document archiving and electronic archives management specifications
SF/T 0083 National People's Mediation Work Standards
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
public legal service
Led by the government, with participation from society and coordinated by judicial administrative organs, it aims to protect the basic rights of citizens, legal persons and other organizations, and safeguard
The legal services necessary to protect the legitimate rights and interests of the people, promote social fairness and justice, and ensure that people can live and work in peace and contentment.
4 General requirements
4.1 We should adhere to the purpose of spreading legal knowledge, promoting the spirit of the rule of law, and promoting social harmony, and pay attention to the dissemination of legal knowledge during the service process.
Guide service recipients to express their demands and safeguard their rights through legal channels.
4.2 We should choose working methods that suit local conditions based on the characteristics of the region and the level of development of public legal services, and give full play to the role of the public legal services in accordance with the law.
The role of village rules and regulations.
4.3 We should adhere to the combination of offline and online services, and provide accurate, timely, thoughtful and convenient services to service recipients through on-site, online, hotline and other means.
Fast and efficient public legal services.
4.4 For major issues involving serious, urgent, collective, or easily escalating conflicts and disputes, the judicial administration and public security organs should be promptly notified.
Report to the relevant department or petition department, and provide comfort and guidance during the service process.
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