GB/T 33770.1-2017 English PDFUS$359.00 · In stock
Delivery: <= 4 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 33770.1-2017: Information technology service -- Outsourcing -- Part 1: General requirements for service provider Status: Valid
Basic dataStandard ID: GB/T 33770.1-2017 (GB/T33770.1-2017)Description (Translated English): Information technology service -- Outsourcing -- Part 1: General requirements for service provider Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: L77 Classification of International Standard: 03.080.99 Word Count Estimation: 18,133 Date of Issue: 2017-05-31 Date of Implementation: 2017-12-01 Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China Summary: This standard specifies the general requirements for outsourcing service capabilities, personnel, resources, technology and processes for information technology outsourcing service providers. This standard applies to: a) the organization that provides or plans to provide information technology services; b) evaluates and selects the service demand side of the information technology service provider; and c) evaluates third parties that determine the level of IT service provider capability. GB/T 33770.1-2017: Information technology service -- Outsourcing -- Part 1: General requirements for service provider---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. Information technology service - Outsourcing - Part 1. General requirements for service provider ICS 03.080.99 L77 National Standards of People's Republic of China Information technology service outsourcing Part 1. General requirements for service providers Part 1. Generalrequirementsforserviceprovider 2017-05-31 released 2017-12-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China China National Standardization Management Committee released Directory Preface I 1 Scope 1 2 terms and definitionsOutsourcing Service Capability Model 4 Outsourcing Service Capability Management 3 5 staff 6 6 Resources 6 7 Technology 7 8 Process 7 Appendix A (Informative Appendix) Outsourcing Services Relationships and Lifecycle 11 Appendix B (Informative Annex) Principles and Principles of Service Outsourcing 13 Reference 15ForewordGB/T 33770 "Information technology service outsourcing" is divided into five parts. - Part 1. General requirements for service providers; - Part 2. Data (information) protection specification; - Part 3. Delivery Center Specification; - Part 4. Unstructured data management and service specification; Part 5. Code of Project Management for Employers. This part is part 1 of GB/T 33770. This part is drafted in accordance with the rules given in GB/T 1.1-2009. This part of the National Information Technology Standardization Technical Committee (SAC/TC28) proposed and centralized. This part of the drafting unit. Neusoft Group Co., Ltd., Dalian Huaxin Computer Technology Co., Ltd., the gold data system limited Company, VanceInfo Haihui Technology Co., Ltd., Guangzhou 赛 Po Certification Center Service Co., Ltd., China Electronic Technology Standardization Research Institute, the country data Service Co., Ltd., Dalian Software Industry Association, Dalian Jiaotong University, Xi'an Future International Software Co., Ltd., China Unicom System Integration Co., Ltd. , Jiangsu Run and Software Co., Ltd., Chengdu Economic and Information Commission, Guangzhou Golden Jubilee Information Technology Service Co., Ltd., Beijing Li Si Chen New Technology Co., Ltd., Beijing Ruiyou Technology Co., Ltd., Bo Yan Technology (Beijing) Co., Ltd., Shanghai Sanwei guards information security Full limited company, Harbin Institute of Technology Software Engineering Co., Ltd. This part of the main drafters. Zhou Xiaohong, Liu Hong, Li Huabei, Xu Fei, Liang Xiaoyan, Zhao Zhenwen, Cui Jing, Sun Peng, Yin Hong, Shao Feng, Min Jinghua, Ding Wenying, Xiong Jiansong, Li Gang, but Qiang, Zhou Jie, Ma Qiang, Lin Ping, Xian Liangliang, Ma Wenhui, Du Hui, Luo Biyun, Tan Jian, Liu Yuezhang, Wang Chun'e. Information technology service outsourcing Part 1. General requirements for service providers1 ScopeThis part of GB/T 33770 specifies the outsourcing of service capabilities, personnel, resources, technology and information for information technology outsourcing service providers. Procedures and other aspects of the general requirements. This section applies to. a) the organization that provides or plans to provide information technology services; b) evaluation, selection of service providers of information technology service providers; c) a third party that evaluates the level of competence of an information technology service provider.2 terms and definitionsThe following terms and definitions apply to this document. 2.1 Service demand side serviceacquirer An organization that obtains services from outside. Note. also known as the service contractor or customer, the standard referred to as the demand side. 2.2 Service provider serviceprovider An organization that provides services to the service demand side. Note. Also known as service contractor or service provider, this standard is referred to as supplier. 2.3 Outsourcing services outsourcingservice The service provider uses its own resources to support the service provision of the service demand side business function. Note 1. Outsourcing does not relieve the Service Provider from meeting all customer requirements and legal and regulatory requirements. Note 2. The type and extent of service control needs to be affected by the following factors. a) the outsourcing process provides the demand side of the service to meet the potential impact of the required service capacity; b) the degree of sharing of outsourcing process control. 2.4 Subcontractor subcontractor The service provider that undertakes the subcontracting service. Note. This standard is referred to as subcontractor. 2.5 Partner partner Other service providers who work together with the service provider to complete the service. 2.6 Service directory servicecatalogue A list of services provided by the service provider. ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 33770.1-2017_English be delivered?Answer: Upon your order, we will start to translate GB/T 33770.1-2017_English as soon as possible, and keep you informed of the progress. The lead time is typically 2 ~ 4 working days. The lengthier the document the longer the lead time.Question 2: Can I share the purchased PDF of GB/T 33770.1-2017_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 33770.1-2017_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.Question 3: Does the price include tax/VAT?Answer: Yes. 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