GB/T 33747-2017 English PDF

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GB/T 33747-2017: Agricultural service -- Quality requirement for agricultural science and technology information service
Status: Valid

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Similar standards

GB/T 29632   GB/T 36684   GB/T 35966   GB/T 18760   GB/T 33748   

Basic data

Standard ID: GB/T 33747-2017 (GB/T33747-2017)
Description (Translated English): Agricultural service -- Quality requirement for agricultural science and technology information service
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: A12
Classification of International Standard: 03.080.01
Word Count Estimation: 6,678
Date of Issue: 2017-05-12
Date of Implementation: 2017-12-01
Quoted Standard: GB/T 19010; GB/T 19012; GB/T 19013; GB/T 33748
Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China
Summary: This standard specifies the requirements (organization) requirements, service requirements and service quality evaluation and control requirements for the provision of agricultural science and technology information services. This standard applies to the provision of agricultural science and technology information services organization (organization) quality of service management.

GB/T 33747-2017: Agricultural service -- Quality requirement for agricultural science and technology information service

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Agricultural service - Quality requirement for agricultural science and technology information service ICS 03.080.01 A12 National Standards of People's Republic of China Agricultural socialization services Quality Requirements of Agricultural Science and Technology Information Service 2017-05-12 released 2017-12-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China China National Standardization Management Committee released Directory Preface I 1 Scope 1 2 normative reference document 1 3 Terms and definitions 1 Service organization (organization) 5 Service requirements 2 Evaluation and control of service quality

Foreword

This standard is drafted in accordance with the rules given in GB/T 1.1-2009. This standard is under the jurisdiction of China National Institute of Standardization. The drafting of this standard. Beijing Institute of Standardization, Beijing Academy of Agriculture and Forestry Institute of Agricultural Science and Technology Information, China Agricultural University. The main drafters of this standard. Xie Xiangyan, Ma Xiaolei, Yan Tao, Luo Changshou, Sun Sufen, Yang Deyong, Wei Qingfeng, Zhang Junfeng. Agricultural socialization services Quality Requirements of Agricultural Science and Technology Information Service

1 Scope

This standard specifies the requirements (organization) requirements, service requirements and service quality evaluation and control requirements for the provision of agricultural science and technology information services. This standard applies to the provision of agricultural science and technology information services institutions (organizations) quality of service management.

2 normative reference documents

The following documents are indispensable for the application of this document. For dated references, only the dated edition applies to this article Pieces. For undated references, the latest edition (including all modifications) applies to this document. GB/T 19010 Quality Management Customer Satisfaction Organizational Code of Conduct Guide GB/T 19012 Quality Management Customer Satisfaction Organizational Handling Complaints Guide GB/T 19013 Quality Management Customer Satisfaction Organization External Dispute Resolution Guide Agricultural socialization service agricultural science and technology information service supply specification GB/T 33748

3 terms and definitions

The following terms and definitions apply to this document. 3.1 Agricultural science and technology information agriculturalscienceandtechnologyinformation Agricultural production practices and agricultural science and technology activities generated by the agricultural production and management of various types of technical information, knowledge. 4 Service organization (organization) requirements 4.1 Basic requirements 4.1.1 shall be a unit established according to law. 4.1.2 Agricultural science and technology information resources should be provided to meet the needs of clients. 4.1.3 with the service site or facilities, equipment and other hardware resources, as well as operating systems, application systems and other software resources. 4.1.4 should provide service personnel, technical experts and other human resources, the number of staff equipped with reasonable. 4.1.5 The location of the service site should give priority to the distance and coverage of the service object. 4.1.6 has a complete quality of service management system. 4.2 Personnel requirements 4.2.1 service personnel 4.2.1.1 understand the process of agricultural production and management, with a certain degree of computer, network knowledge and operational skills. 4.2.1.2 dress neat, the use of civilized polite language. 4.2.1.3 After the job training, and through the assessment. ......

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