GB/T 33359-2016 English PDFUS$519.00 ยท In stock
Delivery: <= 5 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 33359-2016: Specification for services of quality supervision, inspection and quarantine hotline Status: Valid
Basic dataStandard ID: GB/T 33359-2016 (GB/T33359-2016)Description (Translated English): Specification for services of quality supervision, inspection and quarantine hotline Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: A12 Classification of International Standard: 03.080.01 Word Count Estimation: 26,282 Date of Issue: 2016-12-13 Date of Implementation: 2017-07-01 Regulation (derived from): National Standard Announcement No.314 of 2016 Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China GB/T 33359-2016: Specification for services of quality supervision, inspection and quarantine hotline---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. Specification for services of quality supervision, inspection and quarantine hotline ICS 03.080.01 A12 National Standards of People's Republic of China Quality inspection report handling hotline service specification 2016-12-13 released 2017-07-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China China National Standardization Management Committee released Directory Preface III 1 Scope 1 2 normative reference document 1 3 Terms and definitions 1 4 General requirements 2 5 Service Provider 2 6 Service implementation 4 7 Service evaluation and improvement 9 Appendix A (Normative Appendix) Reporting Complaint Risk Information Classification and Disposal Requirements 10 Appendix B (informative) Service terms 13 Appendix C (Normative Appendix) Service Staff Arms Mark 15 Appendix D (normative) Institutional logo 16 Appendix E (informative) Advisory Processing Table 18 Appendix F (informative appendix) Complaint handling filing table 19 Appendix G (informative appendix) Report processing filing table 20 Reference 21 ForewordThis standard is drafted in accordance with the rules given in GB/T 1.1-2009. This standard is proposed by the State Administration of Quality Supervision, Inspection and Quarantine. This standard is under the jurisdiction of the National Service Standardization Technical Committee (SAC/TC264). The drafting of this standard unit. China Institute of Standardization. The main drafters of this standard. Hou Fei, Cao Lili, Zeng Yi, Cheng Yonghong, Li Han, Yang Shuo, Zhang Yuchen, Wan Fujun, Jin Zongzhen. Quality inspection report handling hotline service specification1 ScopeThis standard specifies the overall requirements for quality inspection and disposal of hotline services, as well as service providers, service implementation, service evaluation and improvement content. This standard applies to all levels 12365 reporting disposal (command) center.2 normative reference documentsThe following documents are indispensable for the application of this document. For dated references, only the dated edition applies to this article Pieces. For undated references, the latest edition (including all modifications) applies to this document. Evaluation of Government Hotline Service in GB/T 33357-20163 terms and definitionsThe following terms and definitions apply to this document. 3.1 Quality inspection report disposal hotline qualitysupervision, inspectionandquarantinehotline The national quality and technical supervision and inspection and quarantine system of advice, complaints, reporting handling command system. 3.2 Quality inspection report disposal hotline service servicesofqualitysupervision, inspectionandquarantinehotline Relying on the quality inspection report disposal hotline (3.1) for the organization and the individual provided by the service. 3.3 12365 Report handling center 12365reportanddisposalcenter 12365 Report Disposal Command Center 12365reportanddisposalcommandingcenter Implementation of the quality inspection report processing hotline service (3.2) of the organization. 3.4 Party client An organization or individual who accepts a quality inspection and disposal hotline service (3.2). 3.5 Complaints The parties (3.4) are subject to damage to their own interests, and the cause of the damage belongs to the product and administrative licensing items of the quality control department, Quality inspection report disposal hotline (3.1) to make the demands of the act. 3.6 Report informofanoffense Party (3.4) report to the quality inspection report hotline (3.1), expose the product or service quality violation or illegal facts or provide relevant Clue behavior. 3.7 Access rate (3.1) The number of the hotline (3.1) is actually the proportion of the total number of the hotline (3.1) reported. ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 33359-2016_English be delivered?Answer: Upon your order, we will start to translate GB/T 33359-2016_English as soon as possible, and keep you informed of the progress. 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