GB/T 28827.8-2022 English PDFUS$329.00 ยท In stock
Delivery: <= 4 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 28827.8-2022: [Including 2024XG1] Information technology service - Operations and maintenance - Part 8: Hospital information system management requirements Status: Valid
Basic dataStandard ID: GB/T 28827.8-2022 (GB/T28827.8-2022)Description (Translated English): [Including 2024XG1] Information technology service - Operations and maintenance - Part 8: Hospital information system management requirements Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: L77 Classification of International Standard: 35.080 Word Count Estimation: 14,197 Date of Issue: 2022-10-14 Date of Implementation: 2023-05-01 Issuing agency(ies): State Administration for Market Regulation, China National Standardization Administration GB/T 28827.8-2022: [Including 2024XG1] Information technology service - Operations and maintenance - Part 8: Hospital information system management requirements---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. Information technology service -- Operations and maintenance -- Part 8.Hospital information system management requirements ICS 35.080 CCSL77 National Standards of People's Republic of China Information technology service operation and maintenance Part 8.Requirements for hospital information system management Published on 2022-10-12 2023-05-01 Implementation State Administration for Market Regulation Released by the National Standardization Administration directory Preface III Introduction IV 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 Incident Management Process 2 4.1 Overview 2 4.2 Classification Management 2 4.3 Receiving Management 2 4.4 Assignment Management 2 4.5 Executive Management 2 4.6 Evaluation Management 3 4.7 Review Management 3 4.8 Logs and Records 3 5 Service Planning 3 5.1 Business Impact Rating 3 5.2 Data Security Rating 4 5.3 Organization and Personnel 4 5.4 Resource Guarantee 4 5.5 Catalog and Quality 5 6 Supplier Service Management5 6.1 Outsourcing Service Management 5 6.2 Service security requirements5 6.3 Evaluation and acceptance5 7 Communication and Collaborative Management 6 7.1 Overview 6 7.2 Collaborative management 6 7.3 Communication Management 6 8 Configuration and monitoring management 6 8.1 Configuration Management 6 8.2 Monitoring management 7 8.3 Daily inspection management 7 8.4 Backup and Recovery Management 7 9 Emergency Response Management 7 9.1 Management of contingency plans7 9.2 Backup and Guarantee8 9.3 Emergency personnel management 8 10 Security operation and maintenance management 8 10.1 Network Security Zone Division 8 10.2 Information Security Management 8 Reference 9 forewordThis document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for Standardization Work Part 1.Structure and Drafting Rules of Standardization Documents" drafted. This document is Part 8 of GB/T 28827 "Operation and Maintenance of Information Technology Services". GB/T 28827 has released the following 7 part. --- Part 1.General requirements; --- Part 2.Delivery Specifications; --- Part 3.Specifications for emergency response; --- Part 4.Data center service requirements; --- Part 6.Application system service requirements; --- Part 7.Cost Metric Specification; --- Part 8.Requirements for hospital information system management. Please note that some content of this document may be patented. The issuing agency of this document assumes no responsibility for identifying patents. This document is proposed and managed by the National Information Technology Standardization Technical Committee (SAC/TC28). This document was drafted by. The First Affiliated Hospital of Anhui Medical University, Hefei University of Technology, Weining Health Technology Group Co., Ltd., Anhui University of Technology Anhui Provincial Health Commission, PLA General Hospital, Huashan Hospital Affiliated to Fudan University, First Affiliated Hospital of Xi'an Jiaotong University School of Medicine, Anhui The First Affiliated Hospital of the University of Traditional Chinese Medicine, the First Affiliated Hospital of the University of Science and Technology of China, the People's Hospital of Jiangsu Province, Yunnan Cancer Hospital, Fujian Province Li Hospital, Fudan University Affiliated Cancer Hospital, The First Affiliated Hospital of the Air Force Military Medical University of the Chinese People's Liberation Army, and the First Affiliated Hospital of the Army Military Medical University Hospital (Southwest Hospital), Xiang'an Hospital Affiliated to Xiamen University, Wuhu Hospital Management Center, Jiangsu Yahuan Software Co., Ltd., Guangzhou Saibao Certification Center Service Co., Ltd., Digital China Information Service Co., Ltd., Shanghai Xi'an Technology Co., Ltd. Beijing Branch, Beijing Race Di Certification Center Co., Ltd., Beijing Zhongke Jincai Technology Co., Ltd., Kingdee Medical Software Technology Co., Ltd., Nanjing Haitai Medical Information Co., Ltd. Information System Co., Ltd., Digital China System Integration Service Co., Ltd., Sichuan Jiuyuan Yinhai Software Co., Ltd., Anhui Shuiheng Technology Co., Ltd., Shanghai Anyibao Information Technology Service Co., Ltd. The main drafters of this document. Zhou Dian, Yang Shanlin, Xu Hongbing, Tao Min, Zhao Daping, Shao Donghua, Liu Yun, Liu Xiaoyin, Ding Shuai, Liu Minchao, Huang Hong, Zhang Qiongyao, Wang Yi, Chen Ren, Wei Rong, Lu Jian, Li Zhenye, Jiang Kun, Wang Peng, Liu Chun, Xu Dong, Zhang Wenya, Cai Yumeng, Zhang Yong, Wang Fei, Gu Dongxiao, Fan Chun, Tian Gang, Chen Yan, Chen Ya, Pan Weiqiang, Guo Gang, Zhang Yi, Shen Wei, Huang Jian, Bai Lu, Ma Lie, Zhang Xu, Ling Zhi, Peng Ge, Sun Pei, Zhang Na, Huang Jian, Zhang Jie, Zhang Shumei, Cao Weixing.IntroductionGB/T 28827 "Information Technology Service Operation and Maintenance" is divided into 8 parts. --- Part 1.General requirements. The purpose is to propose the basic elements of information system operation and maintenance, and to provide operation and maintenance services. All kinds of organizations should have the conditions and capabilities in these elements, and guide suppliers to improve and enhance their operation and maintenance service capabilities. and provide the buyer with the basis for selecting and evaluating suppliers. --- Part 2.Delivery specifications. The purpose is to provide the delivery management, delivery content, delivery involved in the delivery process of operation and maintenance services Provide guidance on methods and deliverables, which can be used as a basis for buyers to select suppliers, and can also be used as suppliers to improve the delivery of operation and maintenance services. Competency guide. --- Part 3.Emergency response specifications. The purpose is to propose the basic process of emergency response and process management requirements to improve the organization The ability to respond to emergencies, identify hidden dangers in advance, solve problems in a timely manner, and reduce the possible adverse effects of emergencies. --- Part 4.Data center service requirements. The purpose is to specify the object, service strategy, delivery content, etc. of data center operation and maintenance services. Requirements, standardize the behavior of data center operation and maintenance service providers, improve service capabilities, and improve the work efficiency of data center operation and maintenance services. --- Part 5.Desktop and peripheral equipment specifications. The purpose is to standardize the operation and maintenance of desktop and peripheral equipment service providers In order to improve service standardization and convenience, reduce security risks and operating costs. --- Part 6.Application system service requirements. The purpose is to propose an application system operation and maintenance service model, and to specify the corresponding operation and maintenance Requirements for system design, delivery, operation, termination and evaluation. --- Part 7.Cost metric specification. The purpose is to specify the method and process of operation and maintenance cost measurement, including the composition and Operational cost measurement process. --- Part 8.Requirements for hospital information system management. The purpose is to guide the hospital information system service organization to improve and enhance its information System management capabilities. This document undertakes the management requirements of GB/T 28827.1 "Information Technology Service Operation and Maintenance Part 1.General Requirements", combined with hospital information information system management requirements, and provide the hospital from the aspects of information system service planning, daily transaction processing, supplier management, communication and coordination, information security, etc. The basic components of information system services, as well as the conditions and capabilities that various organizations that provide hospital information system services should have in these areas. This document refines event management into multiple links, expands and refines configuration management and other parts, and emphasizes on industry characteristics. Management requirements for supplier management, emergency response, etc. For the management specifications and requirements already mentioned in GB/T 28827, this document no more repetitions. Chapter 4 of this document subdivides the incident management process into classification management, receipt management, dispatch management, execution management, evaluation management, review Management, and stipulates the content of the logs and records that should be generated by the 6 subdivision processes. Chapter 5 of this document stipulates the work content that requires the joint participation of hospital leaders, information departments, and business departments, and determines the information related to informatization. Departments stipulate common goals, contents, requirements, and determine responsibilities and guarantees. Chapter 6 of this document stipulates that the supplier service is an integral part of the external service provided by the information department, and the information department is responsible for its management. control requirements. Chapter 7 of this document clarifies that communication and collaboration are an important part of operation and maintenance activity management, and they run through all aspects of event processing. Section, is the main method of forming part of the record, this chapter specifies the relevant management requirements for communication and coordination. Chapter 8 of this document refines and extends configuration management, and refines and extends the operation and maintenance requirements of monitoring. Chapter 9 of this document specifies the three elements required for hospital emergency management. emergency plan, backup and security, and related management of emergency personnel. content and requirements. Chapter 10 of this document specifies the relevant management content and requirements that hospitals should focus on in network security management. Information technology service operation and maintenance Part 8.Requirements for hospital information system management1 ScopeThis document specifies the management requirements for the hospital's self-use information system in the process of planning, construction, operation and maintenance, continuous improvement, and safety assurance. This document is applicable to the information technology service needs of hospitals in clinical, management, logistics, administration and other aspects.2 Normative referencesThe contents of the following documents constitute essential provisions of this document through normative references in the text. Among them, dated citations documents, only the version corresponding to that date applies to this document; for undated references, the latest edition (including all amendments) applies to this document. GB/T 28827.1 Information Technology Service Operation and Maintenance Part 1.General Requirements GB/T 28827.2-2012 Information Technology Service Operation and Maintenance Part 2.Delivery Specifications GB/T 28827.3-2012 Information Technology Service Operation and Maintenance Part 3.Emergency Response Specification GB/T 29264-2012 Information Technology Service Classification and Code SJ/T 11693.1-2017 Information Technology Service Service Management Part 1.General Requirements3 Terms and DefinitionsGB/T 28827.1, GB/T 28827.2-2012, GB/T 28827.3-2012, GB/T 29264-2012, SJ/T 11693.1- 2017 and the following terms and definitions apply to this document. 3.1 serviceoutsourcing The process by which an external IT service provider provides specific IT services to a hospital. 3.2 Modern technologies and objects such as computer software and hardware technology and network communication on which hospital management and medical care depend. 3.3 An objective record of the patient's medical history, symptoms, signs, and the various examinations, tests, and treatment and care processes performed. 3.4 The diagnosis and treatment plan made by medical staff based on the patient's medical history, symptoms, signs, combined with various examinations and tests, and based on the patient's During the course of treatment, the patient's condition changes and the treatment plan is adjusted. ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 28827.8-2022_English be delivered?Answer: Upon your order, we will start to translate GB/T 28827.8-2022_English as soon as possible, and keep you informed of the progress. The lead time is typically 2 ~ 4 working days. The lengthier the document the longer the lead time.Question 2: Can I share the purchased PDF of GB/T 28827.8-2022_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 28827.8-2022_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.Question 3: Does the price include tax/VAT?Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countriesQuestion 4: Do you accept my currency other than USD?Answer: Yes. If you need your currency to be printed on the invoice, please write an email to Sales@ChineseStandard.net. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay. |
