GB/T 33496-2017 English PDF

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GB/T 33496-2017: Regulations of electronic and electrical appliance service for government procurement
Status: Valid

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GB/T 33496-2017	179	Add to Cart	3 days	Regulations of electronic and electrical appliance service for government procurement	Valid

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Basic data

Standard ID: GB/T 33496-2017 (GB/T33496-2017)
Description (Translated English): Regulations of electronic and electrical appliance service for government procurement
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: A20
Classification of International Standard: 03.080.01
Word Count Estimation: 9,936
Date of Issue: 2017-02-28
Date of Implementation: 2017-09-01
Quoted Standard: SB/T 10425-2007
Regulation (derived from): National Standard Announcement No. 4 of 2017
Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China
Summary: This standard specifies the terminology and definition of government procurement of electronic and electrical services, and puts forward the basic requirements and special requirements of service providers, clarifies the main service items and contents, service charges, basic service procedures and service provider qualification and service quality evaluation method. This standard applies to the government procurement of electronic and electrical services related enterprises, organizations and practitioners at all levels of the relevant acts and activities.

GB/T 33496-2017: Regulations of electronic and electrical appliance service for government procurement

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Regulations of electronic and electrical appliance service for government procurement ICS 03.080.01 A20 National Standards of People's Republic of China Government Procurement of Electronic and Electrical Services 2017-02-28 released 2017-09-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China China National Standardization Management Committee released Directory Preface I 1 Scope 1 2 normative reference document 1 3 Terms and definitions 1 4 basic requirements 2 5 Service support and ability 2 6 Service contents and procedures 4 7 evaluation 5 Reference 6

Foreword

This standard is drafted in accordance with the rules given in GB/T 1.1-2009. This standard is proposed and centralized by the Ministry of Commerce of the People's Republic of China. This standard drafting unit. China Household Electrical Appliances Service Maintenance Association, the central state government procurement center, the CPC Central Committee directly under the mining Purchasing Center, Beijing Municipal Government Procurement Center, China Quality Certification Center, Institute of International Relations Public Market and Government Procurement Research Institute, Central Finance and Economics University School of Government Management, Haier Customer Service Company, Bossihua Home Appliances Service Jiangsu Co., Ltd., Suning Appliance Co., Ltd. Division, Guangdong United States Refrigeration Equipment Co., Ltd., Tongfang Co., Ltd., Zhuhai Gree Electric Co., Ltd., Guangdong MACRO has Limited, Toshiba Tiger Information Systems (Shenzhen) Co., Ltd. The main drafters of this standard. Liu Xiumin, Zhao Zeren, Guo Qubing, Liu Zhili, Yan Dongsheng, Zhou Haishan, Zhao Lei, Gao Xiaodong, Ren Jingping, YUE Zong-hong, XU Huan-dong, QI Yun-shan, JI Xiao-jian, ZHANG De-kang, CUI Hui-feng, QI Hong-ning, JIN Yong-xin, JIN Jiang, SUN Xiao-shan, MA Yi-jie, MAO Guo-ding, Shen Baoqing. Government Procurement of Electronic and Electrical Services

1 Scope

This standard specifies the terms and definitions of government procurement of electronic and electrical services, and puts forward the basic requirements and special requirements of service providers. The main service items and content, service charges, basic service procedures and service provider qualification and quality of service assessment methods. This standard applies to the government procurement of electronic and electrical services related enterprises, organizations and practitioners at all levels of the relevant behavior and activities.

2 normative reference documents

The following documents are indispensable for the application of this document. For dated references, only the dated edition applies to this article Pieces. For undated references, the latest edition (including all modifications) applies to this document. Code for evaluation of customer satisfaction for household and similar electrical appliances services SB/T 10425-2007 Part of the goods to replace the replacement of the provisions of the provisions of goods (State Economic and Trade [1995] No. 458)

3 terms and definitions

The following terms and definitions apply to this document. 3.1 Government procurement All levels of state organs, institutions and organizations, the use of financial funds to purchase according to the law to develop the centralized procurement directory within or The conduct of goods, works and services within the quota. 3.2 Electronic appliances (appliances) electronicandelectricalappliances Equipment used to meet the needs of the work and related environment, such as the use of electronic characteristics or power-driven equipment. 3.3 Service service The process and the results of a series of activities generated by the service provider's contact with the customer are usually invisible. [GB/T 15624-2011, definition 3.1] 3.4 Service provider servicesupplier To provide services to enterprises. 3.5 Qualification qualificationcertificate The service provider of the relevant service security system and service capabilities identified to prove that they have the appropriate technical and management activities. 3.6 Installation works instalationengineering Engaged in bulk or system installation of electronic appliances related to the management and technical activities. 3.7 Maintenance A combination of all technical and managerial activities carried out to maintain or restore the product in a state capable of fulfilling the required function, including supervision ......

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