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GB/T 18389-2025 English PDF

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Q: Should I purchase the latest version GB/T 18389-2025?

Yes. Unless special scenarios such as technical constraints or academic study, you should always prioritize to purchase the latest version GB/T 18389-2025 even if the enforcement date is in future. Complying with the latest version means that, by default, it also complies with all the earlier versions, technically.

US$209.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 18389-2025: Requirements for distribution services of agricultural machinery
Status: Valid

GB/T 18389: Historical versions

Standard ID	USD	BUY PDF	Lead-Days	Standard Title (Description)	Status
GB/T 18389-2025	209	Add to Cart	3 days	Requirements for distribution services of agricultural machinery	Valid
GB/T 18389-2001	209	Add to Cart	3 days	Running conditions, classification of grade and code of marketing conduct for agricultural machinery circulation enterprises	Valid

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Basic data

Standard ID: GB/T 18389-2025 (GB/T18389-2025)
Description (Translated English): Requirements for distribution services of agricultural machinery
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: A10
Classification of International Standard: 03.100.20
Word Count Estimation: 10,182
Date of Issue: 2025-06-30
Date of Implementation: 2025-10-01
Older Standard (superseded by this standard): GB/T 18389-2001
Issuing agency(ies): State Administration for Market Regulation, China National Standardization Administration

GB/T 18389-2025: Requirements for distribution services of agricultural machinery

---This is an excerpt. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.), auto-downloaded/delivered in 9 seconds, can be purchased online: https://www.ChineseStandard.net/PDF.aspx/GBT18389-2025
ICS 03.100.20 CCSA10 National Standard of the People's Republic of China Replaces GB/T 18389-2001 Agricultural machinery circulation service requirements Released on June 30, 2025 Implementation on October 1, 2025 State Administration for Market Regulation The National Standardization Administration issued

Preface III 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 Service Providers 1 4.1 Basic Requirements 1 4.2 Personnel Requirements 2 4.3 Facilities and Equipment 2 4.4 Information Systems 2 5 Service Requirements 2 5.1 Pre-sales Service 2 5.2 Sales Service 3 5.3 After-sales service 3 5.4 Training Services 4 5.5 Information Services 4 5.6 Other Services 4 5.7 Service Return Visit 4 5.8 User Complaints and Handling 4 6 Service Evaluation and Improvement 4 Appendix A (Informative) Agricultural Machinery Distribution Service Scoring and Grading Method 5 References 6 Preface This document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1.Structure and drafting rules for standardization documents" Drafting. This document replaces GB/T 18389-2001 "Conditions for opening, classification and market behavior requirements for agricultural machinery marketing enterprises" and Compared with GB/T 18389-2001, in addition to structural adjustments and editorial changes, the main technical changes are as follows. --- Change “opening conditions” to “service provider” (see Chapter 4, Chapter 4 of the.2001 edition); --- Added the content of "Basic Requirements" and "Information System" of the service provider (see 4.1, 4.4); --- Added the requirements for "training instructors" (see 4.2); --- Added the requirements for "service vehicles" (see 4.3.2); --- Deleted the content of "Grade Classification" (see Chapter 5 of the.2001 edition); --- Change “market behavior requirements” to “service requirements” (see Chapter 5, Chapter 6 of the.2001 edition); --- Changed the content of "after-sales service" (see 5.3, 6.5 of the.2001 edition); --- Added the content of "training services", "information services", "other services", "service return visits" and "user complaints and handling" (see 5.4~ 5.8); --- Deleted the content of "Financial management requirements" (see 6.6 of the.2001 edition); --- Added the content of “Service Evaluation and Improvement” (see Chapter 6). Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents. This document is proposed and coordinated by the China Federation of Logistics and Purchasing. This document was drafted by. China Agricultural Machinery Circulation Association, Jilin Tianlang Agricultural Equipment Co., Ltd., Xinjiang Tiannong Agricultural Machinery Co., Ltd. Co., Ltd., Guizhou Mountain Intelligent Agricultural Machinery Industry Development Co., Ltd., Tianjin Tailai Import and Export Co., Ltd., Tianjin Modern Vocational and Technical College, Shan Dongshuangli Modern Agricultural Equipment Co., Ltd. The main drafters of this document are. Chen Yingying, Li Guiyuan, Wu Junqi, Li Yong, Jiang Yan, Zhao Zhijian, Shi Yanpeng, Kang Ning, Gong Zengmin, Wang Yan, Dao Lima, He Jianjian, Ma Yongqing, Zhang Ying, Chen Xihai, Zhang Wenbo, Wang Yuesheng, Zhu Bin, Pan Chao, and Ji Ji. The previous versions of this document and the documents it replaces are as follows. ---First published in.2001 as GB/T 18389-2001; ---This is the first revision. Agricultural machinery circulation service requirements 1 Scope This document specifies the service providers, service requirements, and content of service evaluation and improvement for agricultural machinery circulation. This document applies to agricultural machinery circulation service activities. 2 Normative references The contents of the following documents constitute the essential clauses of this document through normative references in this document. For referenced documents without a date, only the version corresponding to that date applies to this document; for referenced documents without a date, the latest version (including all amendments) applies to This document. GB/T 19012 Quality Management Customer Satisfaction Organization Complaints Handling Guidelines SB/T 11175 Terminology for the circulation of agricultural machinery 3 Terms and Definitions The terms and definitions defined in SB/T 11175 and the following apply to this document. 3.1 agricultural machinery Machinery and equipment used for agricultural production and primary processing of its products and other related agricultural activities. [Source. SB/T 11175-2016, 3.1] 3.2 The economic activity process of transferring agricultural machinery (3.1) products from the manufacturing field to the use field. [Source. SB/T 11175-2016, 3.2] 3.3 Agricultural machinery distribution services Activities such as procurement, warehousing, promotion, sales, repair, maintenance, training and information services provided for the circulation of agricultural machinery (3.2). 4 Service Provider 4.1 Basic Requirements 4.1.1 An integrated agricultural machinery distribution service system should be established, including a purchase inspection and acceptance system, a warehouse management system, and a comprehensive service system for pre-sales, sales, and after-sales services. sales service management system, maintenance service system, spare parts supply system, user management system, personnel training system, file management system, Safety management system, complaint management system, etc. 4.1.2 Personnel suitable for agricultural machinery distribution services should be deployed. 4.1.3 Facilities and equipment suitable for agricultural machinery distribution services should be provided. ......

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Tips & Frequently Asked Questions:

Question 1: How long will the true-PDF of GB/T 18389-2025_English be delivered?

Answer: Upon your order, we will start to translate GB/T 18389-2025_English as soon as possible, and keep you informed of the progress. The lead time is typically 1 ~ 3 working days. The lengthier the document the longer the lead time.

Question 2: Can I share the purchased PDF of GB/T 18389-2025_English with my colleagues?

Answer: Yes. The purchased PDF of GB/T 18389-2025_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.

Question 3: Does the price include tax/VAT?

Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countries

Question 4: Do you accept my currency other than USD?

Answer: Yes. If you need your currency to be printed on the invoice, please write an email to Sales@ChineseStandard.net. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.

Question 5: Should I purchase the latest version GB/T 18389-2025?

Answer: Yes. Unless special scenarios such as technical constraints or academic study, you should always prioritize to purchase the latest version GB/T 18389-2025 even if the enforcement date is in future. Complying with the latest version means that, by default, it also complies with all the earlier versions, technically.